Whenever I need something done on my car that is not covered by warranty, I take it to Parent’s. My old beaten-up car I also took to Parent’s. My husband knows how to fix cars, but when he thinks... More

Whenever I need something done on my car that is not covered by warranty, I take it to Parent’s. My old beaten-up car I also took to Parent’s. My husband knows how to fix cars, but when he thinks his time is worth more than what he’ll pay for repairs – he takes it to Parent’s. In our experience, mechanics are always honest, they never tried to upsell anything, and our cars were always ready on time – even earlier than quoted. Of course I’d like prices to be lower, but if I’m not willing to work for free – why should someone else. I pay for quality, that’s why I go to Parent’s.
Less

I used to take my car here for all repairs because I couuld talk to the mechanics and they would give an honest assessment and appraisal of my repair needs. Additionally, they had coupons for... More

I used to take my car here for all repairs because I couuld talk to the mechanics and they would give an honest assessment and appraisal of my repair needs. Additionally, they had coupons for scheduled maintenance checks in the Southwest Journal with responsibly priced tun-ups, brakes and tire service. I like to do business to local independently owned establishments And then, I had some bad experiences with Parent's. First, they have a front man who goes down the list and does an appraisal of your service -- he's a salesman and not a mechanic. I found there purpose was to try to upsale (which is also true with Tires Plus or Goodyear but that's I stay away from them). And when I would drop the car off, a $129 tune up special would always find a way to turn into a $500 repair. Also, being a single person, I would find that they wouldn't deliver their service on time. Delays would take us beyond the agreed upon time for me to come back and retrieve my car. And they have no service or cars to lend. So I stopped going here.
Less