I had the most horrendous experience buying this car from this dealership. I had to talk to three different representatives, the sales rep, the floor manager and the used car manager. Each person... More

I had the most horrendous experience buying this car from this dealership. I had to talk to three different representatives, the sales rep, the floor manager and the used car manager. Each person promised different things to convince me to purchase the vehicle after I paid for the vehicle all of the promises where reneged. I was even told that the vehicle had been through the Honda certification process and that the vehicle had passed the Honda certification and used car checks. But when I test drove the vehicle I found that the entertainment system was not working. When I asked to see the checks that was done as part of the Honda certification, they could not produce any documentation to prove the same. This convinced me that I was being lied to about the check and the certification. Be leery of all dealer claims and promises. Pros: Vehicle Selection Cons: Cannot trust
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I had the most horrendous experience buying this car from this dealership. I had to talk to three different representatives, the sales rep, the floor manager and the used car manager. Each person... More

I had the most horrendous experience buying this car from this dealership. I had to talk to three different representatives, the sales rep, the floor manager and the used car manager. Each person promised different things to convince me to purchase the vehicle after I paid for the vehicle all of the promises where reneged. I was even told that the vehicle had been through the Honda certification process and that the vehicle had passed the Honda certification and used car checks. But when I test drove the vehicle I found that the entertainment system was not working. When I asked to see the checks that was done as part of the Honda certification, they could not produce any documentation to prove the same. This convinced me that I was being lied to about the check and the certification. When dealing with this dealership, be leery of their claims and promises.
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I purchased a new vehicle from them a few days ago and am amazed by what I read here.I guess if you have a good experience, most people won't take the time to type it out on websites like this. If... More

I purchased a new vehicle from them a few days ago and am amazed by what I read here.I guess if you have a good experience, most people won't take the time to type it out on websites like this. If you have a bad experience, which I could see is also brought on by customers like myself, we tend to be more vindictive and will take the extra steps to let everyone know.I am very happy with my purchase and the personnel that helped me. Although I am a rare breed to take the time to type this out, Boyland Honda will be the only dealership I purchase my vehicles from.
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horrible seriously horrible. i own a honda accord and i got it fixed from them once. i live about a mile from boyland honda but i will now rather take it to david hobbs in glendale than take it to... More

horrible seriously horrible. i own a honda accord and i got it fixed from them once. i live about a mile from boyland honda but i will now rather take it to david hobbs in glendale than take it to boyland. i got a new transmission on my car and prior to taking it there the transmission was the only problem - the car is a 2006 model - in a rare case would there be any other issue. i spent a total of $4500 on getting the transmission put (including the service fee), and when i got the car back none of my power windows, dashboard lights or speedometer were working. when i asked them...they told me it would cost me an extra $1500 to get it fixed. i had the worst experience ever!! DO NOT go here, seriously!!
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I have been a Toyota person for over 25 years. Each time I look for a vehicle, I check out the Honda models. Every time I try to work with a Honda dealership, I get the run-around. I recently tried... More

I have been a Toyota person for over 25 years. Each time I look for a vehicle, I check out the Honda models. Every time I try to work with a Honda dealership, I get the run-around. I recently tried to deal with Boyland Honda. I not only got the typical sales shuffle ?????? I need to check with my Sales Manager- there was a deliberate attempt to deceive. They took the sticker price and added close to a thousand dollars ??????Environmental?????? charge to pump up the price. Upon returning from the Sales Manager- the offer on the table was the inflated price. I asked for their selling price. I was supposed to tell them what I would pay. As I got up to leave, the Sales Manager offered a price that looked like a big discount but was only a few hundred off of sticker. I left and two days later got some internet quotes that were a thousand dollars less then the best offer at Boyland. As of this writing, I can still say that I have never met an honest Honda salesman. The Boyland dealership re affirmed my belief
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I have purchase two cars on separate occasions from this Honda dealer so I have a good amount of experience with them. From a sales standpoint, they are pretty much the same as any other dealer. ... More

I have purchase two cars on separate occasions from this Honda dealer so I have a good amount of experience with them. From a sales standpoint, they are pretty much the same as any other dealer. From a service standpoint, you cannot trust them. Their service department advertises prices that are lower than the amount they will charge once you pick up your car. According to several employees, this is done intentionally. For example, they will send you a coupon advertising a special rate of $300 on some service. They will then add an additional amount (say $25) for waste disposal fees. Now they know before you even get there that there will be $25 in extra fees. The extra fees are not based on any unknown or additional cost from some special circumstance. They claim that the service manager is supposed to tell you about this before you leave your car with them, but that has never happened to me. In fact, I have written quotes that do not include the cost of these add-on fees, but they are always added to the final bill. Even if you are lucky enough to find out the extra fees before handing over the keys to your car, it still is unethical and consumer-unfriendly to wait until the last minute to disclose the added fees. There really is no reason not to include these fees in the quoted coupon prices other than to decieve consumers. All excuses aside, this is a dealer who is intent on deceit. PROS: good facilities CONS: cannot be trusted
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I had a contract to purchase a vehicle. They agreed to have some items taken care of before I took delivery but when I went to pick up car they said they would not sell it to me for the contracted... More

I had a contract to purchase a vehicle. They agreed to have some items taken care of before I took delivery but when I went to pick up car they said they would not sell it to me for the contracted price. The price went up by 800 plus dollars!!!! Very shady place. I was glad to get my deposit back and go elsewhere!!! Never will do business again with them and will tell as many people as I can my story so they will not be treated that way!!!! Pros: NONE Cons: SHADY MANAGER THERE
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A car dealership is a car dealership, but Boyland was pretty good. I agree, they didn't put a lot of pressure on you, but they still had the swagger most salepeople do. They were very nice to me... More

A car dealership is a car dealership, but Boyland was pretty good. I agree, they didn't put a lot of pressure on you, but they still had the swagger most salepeople do. They were very nice to me though, and I appreciated them taking the time.
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We purchased our new Honda here. Excellent service. No high pressured sales. Very friendly and courteous staff. They are customer orientated. We questions on the gadgets and gizmos on our new SUV... More

We purchased our new Honda here. Excellent service. No high pressured sales. Very friendly and courteous staff. They are customer orientated. We questions on the gadgets and gizmos on our new SUV and when we returned to ask questions, we were put front of the line for help. Excellent Company. A great representation of the makers of Honda products. PROS: LOTS and LOTS of vehicles to choose from. CONS: none.
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