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The service area is extremely welcoming and wonderful. The people there are very willing to help. They made my entire buying experience filled with value and excelence. I would definitely recommend... More
The service area is extremely welcoming and wonderful. The people there are very willing to help. They made my entire buying experience filled with value and excelence. I would definitely recommend this dealership to anyone looking for a car.
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I was car shopping with my mother, and we were all over the city. The sales people at David Hobbs Honda made the car shopping a pleasant experience. The staff were very helpful and polite. We did... More
I was car shopping with my mother, and we were all over the city. The sales people at David Hobbs Honda made the car shopping a pleasant experience. The staff were very helpful and polite. We did not feel the high pressure sales vibe that one often gets when walking into a dealership. I would recommend David Hobbs Honda to anyone in need of a new vehicle.
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David Hobbs installed 4 new tires and safety checked my vehicle- I assumed it was safe to drive from Milwaukee to Colorado. 3 days later I was on the interstate in Iowa and a front tire burst. The... More
David Hobbs installed 4 new tires and safety checked my vehicle- I assumed it was safe to drive from Milwaukee to Colorado. 3 days later I was on the interstate in Iowa and a front tire burst. The road service guy was suspicious as to why the belt was broken on a new tire. A few days later a large bubble appeared on another tire- took to a mechanic in Colorado and he said that it was human error due to tire not being installed properly.
The next day another bubble appeared on a different tire- took it to a different mechanic and had 4 new tires put on. Mechanic said that all tires probably ripped during improper installation process.
Phone call to Dan (service advisor) was a joke- said he would talk to his supervisor and call back-never did.
Phone call to Bruce (general manager) was also disappointing. He was unconcerned and said to contact Mike (parts manager). Mike sent tires out for inspection and 2 tire specialists agreed that they were installed improperly.
Without a
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My wife and I were looking for a bigger car, we had a set amount that we were willing to spend for a monthly car note. we looked around, found what we liked but it was more than what we were willing... More
My wife and I were looking for a bigger car, we had a set amount that we were willing to spend for a monthly car note. we looked around, found what we liked but it was more than what we were willing to pay, so they did there best on trying to find us something we would like and that was in our price range and they did. the car we were going to trade in had not many but a few damages that needed to be fixed so, the salesmen that was working with us, TONY CORRAO and his manager looked at the damages and stated that it would be no problem to fix them. NO CHARGE and we would also make the last car note payment. they made the last payment, but the damages that they said they were going to fix, they didn't, and my wife and I got a bill in the mail about a month later. We called TONY CORRAO, he acted surprised that we got the bill and said he would talk to his manager about it, 3 or 4 days went by, no call from TONY CORRAO. I called concerning the matter and to get a service added that w
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I just moved to Milwaukee this summer and had to find a new service department for my 2000 Accord. I chose David Hobbs at first because it was the closest to my job but now I wouldn't go anywhere... More
I just moved to Milwaukee this summer and had to find a new service department for my 2000 Accord. I chose David Hobbs at first because it was the closest to my job but now I wouldn't go anywhere else. I've dealt with a man Dustin/Justin? two times and he was extremely friendly...even had a shuttle bring me downtown to work and back while my car was being repaired. The repairs were explained to me in detail and ended up being less than I anticipated. Great customer service and work on my vehicle! Thx. Jamie
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the best
by
Citysearch User
9 months ago
I just had one of my best ever car buying experiences in my 20 years of buying cars, even in these tough economic times. Mark, my salesman was friendly, very knowledgeable and professional, I shall... More
I just had one of my best ever car buying experiences in my 20 years of buying cars, even in these tough economic times. Mark, my salesman was friendly, very knowledgeable and professional, I shall be sure to buy my next vehicle, for my daughter, from mark and Hobbs.Tim, Milwaukee
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I had struts replaced at 20k miles and again at 45k miles. I went in today at 69k (same noise/problem) and I am getting the run-around.
I had to pay $115 just for them to diagnose, even with the... More
I had struts replaced at 20k miles and again at 45k miles. I went in today at 69k (same noise/problem) and I am getting the run-around.
I had to pay $115 just for them to diagnose, even with the platinum extended warranty. Of course my extended warranty will be up at 70k. Customer service is extremley rude.
I've bought 3 brand new hondas...2 CR-V's and one Civic...I WILL NOT BUY A 4th HONDA FROM DAVID HOBBS ...I might not even buy another Honda period!
Honda hides all TSB's and will not even tell you about any recalls for your year/make/model until they have your VIN. HONDA WILL NOT TAKE RESPONSIBILITY FOR KNOWN DEFECTS.
Shoddy product and even worse customer service!
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I went to purchase a used Honda Accord. The sales rep was unable to intelligently answer any of my questions about the car. He had to ask his manager, Scott, for everything. I expressed interest in... More
I went to purchase a used Honda Accord. The sales rep was unable to intelligently answer any of my questions about the car. He had to ask his manager, Scott, for everything. I expressed interest in buying the car that day and requested a real number. Scott laid out a bunch of payment plans based on the sticker price. (Clearly not what I asked for.) When I asked simple questions about the payments, like what interest rate did he use to calculate the payments, he became upset, pounded his hand on the table and yelled at me. When I decided to leave, he got up too, slammed his chair into the table and screamed at me to get out! My overall impression of this dealership is that they are only interested in making a sale if they are dealing with someone who is completely ignorant and asks no questions,which allows them to rip you off. Fortunately, there are plenty of other dealerships happy to take David Hobbs' would-be customers.
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I bought a '95 Accord there new, and I've never taken my car anywhere else for service. They have treated me like I just bought the car yesterday every time I walk in the door. I've owned plenty of... More
I bought a '95 Accord there new, and I've never taken my car anywhere else for service. They have treated me like I just bought the car yesterday every time I walk in the door. I've owned plenty of cars before, so I know sh*tty service when I receive it. Bruce (GM) and Alicia(Service) are top flight customer service pros. They get the job done correctly, quickly, and cost effectively. I've had things happen to my car ( heat shield partially detached) that they analyzed and corrected at no cost. My wife's Chrysler dealer charged her $110 to remove it. Thanks to them, I've got 178k on the car without as much as a rattle.
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I called David Hobbs to schedual an oil change, they told me I can leave a message and someone would call me back. I've never heard of leaving a message so they can set up an appointment for... More
I called David Hobbs to schedual an oil change, they told me I can leave a message and someone would call me back. I've never heard of leaving a message so they can set up an appointment for something as simple as an oil change...they never called back. Another time I went to the used car department to look at an Accord I wanted (EX-L V6 coupe w/ 6spd) they tried to sell it above KBB and NADA since it had after market parts; last I checked aftermarket parts take value away from a car.
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