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Woodfin Guaranteed Used Auto Parts - Midlothian, VA - Reviews page 1 - Judysbook

Woodfin Guaranteed Used Auto Parts

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12910 Genito Rd
Midlothian, VA 23112
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(866) 540-7476
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Auto Parts , Car Dealers

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Automotive

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Woodfin Guaranteed Used Auto Parts - Midlothian, VA

Reviews

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( 13 )

Best

Woodfin Auto Parts wants EVERY customer experience to be a Great one and to ensure customer satisfaction we have appointed a Dedicated Customer service manager to handle all custo...

Worst

I couldn't choose zero stars because it wasn't an option. I searched everywhere for an axle shaft for my Isuzu rodeo axle with no luck. Then I stumbled upon Woodfins. I called and...

DO NOT BUY FROM THIS SHADY, SORRY EXCUSE FOR A COMPANY!!! 7/3/2014

I couldn't choose zero stars because it wasn't an option. I searched everywhere for an axle shaft for my Isuzu rodeo axle with no luck. Then I stumbled upon Woodfins. I called and talked to the service representative, and everything was starting to sound promising. Until I received the part. It was the wrong size, clearly from a different vehicle. So, I tried to call them back, but every time I called, I just got the answering machine saying the office was closed, no matter what time of day I called, no matter what day of the week. So, I then proceeded to e-mail them, also with no luck. This company will do whatever they can to make a sale, but when they screw it up entirely, they are nowhere to be found. DO NOT BUY FROM THIS SHADY, SORRY EXCUSE FOR A COMPANY!!! more

DO NOT BUY FROM THIS COMPANY IT'S A JOKE 2/19/2014

Bought transmission from them with extended warranty which is a JOKE THEY WILL NOT HONOR THEIR WARRANTYS am stuck $1750 poorer with a truck that is not making money pissed more

My 7yr old has better business practices 1/28/2014

This place is a JOKE! DO NOT BUY FROM WOODFIN!!! My 7year-old has better business practices at her lemonade stand! I'm in need of a transmission so I found the part online at woodfin's website, they advertised my part needed - their website said "Call in today for an extra 20% off!" - I called.... placed my order, (they were very helpful on the phone) they even got my vin# so they could verify the exact transmission needed for my car. I paid over the phone with my credit card on Friday Jan 24th 2014. I was also told on that phone call it will take 7 business days to get to my location. Completely fine and understandable, so I paid, they processed my order, I received an invoice via email confirming my order. Tuesday Jan 28th, I call to verify the day my transmission will arrive at the auto-shop..... I get placed on hold for 5minutes then I'm told, "actually m'am - this transmission is going to be an additional $300. Sorry about that. How would you like to pay?" ...... EXCUSE ME? I already paid.... you already told me the price of the part... you told me it would be shipped to me in 7 business days.... now NOT ONLY are you telling me you haven't shipped my part yet, you're also telling me that you dont even have my part, AND you're charging me an additional $300??? ARE YOU JOKING!?! Is a child running this business? What kind of business charges you after you already paid their asking price?? The answer is Woodfin.... HORRIBLE - DO NOT SHOP HERE!!! more

They Have No Junk Yard! 10/14/2013

0 STARS!! They are a call center that locates a part and doubles the price. Sometimes they ship it and sometimes they don't. O, but they will charge your credit card. And good luck getting a refund! more

This place is a joke 10/24/2012

This place is not worthy of 1 star rating!!! Do not buy your parts from here! You will be screwed. If you are a fellow auto recycler you will get screwed. This place is crooked do not sell parts to them, do not buy parts from them. You will be screwed no matter what if you purchase from them or sell to them. If you are a auto recycler and they call you for parts make sure you get their credit card number, do not issue them any credit!!! more
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