I am a victim of the Energy/Gold's Scam, and I am outraged at the way I have been treated. My personal character has been insulted by a manager who never met me, only because I complained that I... More

I am a victim of the Energy/Gold's Scam, and I am outraged at the way I have been treated. My personal character has been insulted by a manager who never met me, only because I complained that I had no desire to join their club and that their claims to having a contract with me were BS. What's worse, their billing company, ASF is threatening my spotless credit. They're banking on the fact that most of us can't afford lawyers, but can't we all get together and find someone to represent us pro-bono? I know one member who got her contract cancelled through Help Me Howard. there must be some way to expose these sharks and save our credit ratings! Pros: Can't think of any. Cons: Cramped quarters, loud radio, rude staff, membership scams.
Less

Yes I was a member at Energy Gym and the day they closed there were four health clubs in front of the gym offering memberships. Golds Gym was one of them. But no mention of our membership being... More

Yes I was a member at Energy Gym and the day they closed there were four health clubs in front of the gym offering memberships. Golds Gym was one of them. But no mention of our membership being automatically transferred. So we checked out a couple of gyms and made a commitment. Then two months latter we start getting bills form Gold's Gym collection agency. Try as we can they will not stop. I never received any noticfication at all just ridiculous outrageous bills with late fees and manual billing fees just any kind of BS they can imagine to mess up my credit. Bad people Cons: Fraudulent billing pracitices
Less

I am just outraged by Gold's gym desperate need to get new members. Upon the sudden closing of Energy Fitness Club back in February, Gold Gym is now sending out bills to Energy's ex members based... More

I am just outraged by Gold's gym desperate need to get new members. Upon the sudden closing of Energy Fitness Club back in February, Gold Gym is now sending out bills to Energy's ex members based on the fact that they were "sold" Energy's members contracts. Basically, we are now FORCED to pay Gold Gym's. They are claiming to have sent letters to all members (which by the way, I have not been able to validate) informing that we had one month to respond, or else we would become automatically members. Aside from the fact that the Gold staff is just rude, they are unable to provide neither copy of the letter sent out, nor copy of the contract which would stipulate that Energy would be entitled to pass on these contacts to a third party (Gold Gym in this instance). Their response: either you pay, or your credit will be affected. Are you KIDDING??????? This is information I just can not wait to share with the Miami Herald and other media.
Less

I want to share an experience I have had now for just over 1 year as of this writing. I was always looking for a place that I could just work out in peace and make gains. The problem is that wasn't... More

I want to share an experience I have had now for just over 1 year as of this writing. I was always looking for a place that I could just work out in peace and make gains. The problem is that wasn't really happening, I mean I work out 4-5 days a week and run too but my body wasnt really changing. Thats when a friend of mine invited me to Gold's Gym when I was working out at another club and running on the beach. I was surprised to find what is a really good space in a city with very few. The club apparently was built to be a gym from the floor up and theres no beems in the way. The equipment variety blew the other club away and they included worldwide access to golds all over. What really separated them is the people there asked me if I was pleased with my results from before I joined. I said No and was kind of complaining about my genetics. They did not laugh at me, instead advised that 99% of people are like me and have to work for everything they have, but work smart. I was assigned a trainer and now have broken through the old barriers - thanks to the staff at Gold's Gym in South Beach and in Orlando where my companys headquarters is. I can go back and forth and dont have to join another gym. Thanks to the team at Golds!!! .Carl Pros: best equipment and space Cons: not enough rock music
Less

It amazes me when I see some of the reviews in town, one has to wonder where people are from. I am so pleased with this gym that I had to write a review. The thing about GOLD'S GYM in South Beach... More

It amazes me when I see some of the reviews in town, one has to wonder where people are from. I am so pleased with this gym that I had to write a review. The thing about GOLD'S GYM in South Beach is the staff and the management are long term locals and not tourists passing through town, so they seem to care about changing peoples lives I am a living testimony. I lost 12 lbs and a few dress sizes but not after their system flagged me and advised me that I was only working out 6 times per month. They put me on a jumpstart program of 4 days per week and really explained things to me about when to do cardio, how to eat and how frequently and this all made a huge difference. This is undoubtedly the place to train. I don't have to valet park or drive into those silly concrete structures, I park in their parking lot and also when I'm in England or Houston where I visit friends and family I can work out free at Gold's Gym. I coudnt even think about doing that at these spa clubs inside hotels and no one cared over there. Hats off to the Gold's team! Carmen
Less

My friend introduced me to Gold's Gym at a breast cancer walktathon that they were the sponsors of. When I joined Gold's Gym back in Spring, I went to Crunch and tried to work out there and was not... More

My friend introduced me to Gold's Gym at a breast cancer walktathon that they were the sponsors of. When I joined Gold's Gym back in Spring, I went to Crunch and tried to work out there and was not too impressed and tried out Equinox and they did not have enough equipment I needed a trainer and was amazed at the attitude in some of the gyms but Gold's was easy to deal with and they offered me a program that works. I like their work out theater they added recently too but wish they didnt always have sports channel on. This is a really amazing gym. When you work out at this club, you are next to other people who seem to understand what it takes to keep in good form and thats not something I have seen at the other places. I've met some very good people here and the Management that I have met seem to have some spine and will kick people out of the gym if they are abusive or lack manners. This is part of what I like about the gym and its funny that this is what some people complain about. I recommend Golds to all my friends! Carol
Less

Gold's Gym on South Beach is a rip-off and the operations are horrible. The staff changes monthly if not weekly. The owner walks around like king of the hill only listening to his employees when you... More

Gold's Gym on South Beach is a rip-off and the operations are horrible. The staff changes monthly if not weekly. The owner walks around like king of the hill only listening to his employees when you complain instead of clients. He should be concerned about his gym and people he hires to work front desk. Front Desk is very difficult to deal with because they are toooo busy socializing and will miss up your credit card - I know first hand. They over charged my credit card with manual fees and blamed me for it. There is a reason why the gym is still empty after 5 years in service. Nice facilities are not enough, you cannot rip people off anywhere, especially in a small community like South Beach. There are better gyms in South Beach with highly trained staff, no gimmicky fees and service charges. Their general manager is worst than the owner......... Customer retention is not a priority.....stealing and lying is. Pros: Nice Facilities Cons: Gimmicky Contracts and really bad service from staff especially when it comes to membership/credit card issues
Less

As a woman in South Beach, its not easy to get a good workout and its also impossible to find places that care enough to help you. At Gold's Gym South Beach, the one on Alton Road and 14th, they've... More

As a woman in South Beach, its not easy to get a good workout and its also impossible to find places that care enough to help you. At Gold's Gym South Beach, the one on Alton Road and 14th, they've got a really good program for losing weight and getting toned up. Its the only gym in South Beach that truly has the goods and delivers what is offerred. Also, when I travel, I go to Gold's Gym in Dallas and in Orlando and I went to one in Dominican Republic. The staff are super friendly. When I came in first in early 2008, I was 25 lbs overweight and between training and working out, I am down three dress sizes and at my target weight. Everywhere else I have gone no one helped me like here. Thank you to the staff and to the trainers and group exercise instructors at Gold's Gym! Pros: Staff cares, easy to access and clean faciltiy with all the equipment too Cons: they will ask you what your goals are and try to keep you on track, can be annoying
Less

It's not the largest gym....doesn't always have towels....and has dated equipment...But, the worst part is the customer service. I had signed a contract for 1 year with an auto-renewal. At the... More

It's not the largest gym....doesn't always have towels....and has dated equipment...But, the worst part is the customer service. I had signed a contract for 1 year with an auto-renewal. At the year mark I had called to change my service to month to month. They had verbally confirmed that I was then on month to month. Then it came as a surprise when I tried to cancel my membership that I was responsible for the full year! When I had called to address the issue. The accounting rep actually blamed me! Me! for not getting it in writing. Really deplorable customer service experience. Get everything from them in writing...even if they don't mention that it is needed at the time. Never assume that they have your best interests at heart....Take everthing they have to say with a grain of salt. They are ruthless. They'll take your first born if given the opportunity. Cons: contract agreement, customer service.
Less

I had been a customer for nearly two years. Their contract stated that you have to give notice 30 days in advance of the end of the contract for no auto-renewal. I had called the gym to confirm that... More

I had been a customer for nearly two years. Their contract stated that you have to give notice 30 days in advance of the end of the contract for no auto-renewal. I had called the gym to confirm that I wanted to go month to month and not have an auto renewal at the specified time. They ensured me that I was switched to month to month. 8 months later, I had asked to cancel, and they told me that I was responsible for payments until the end of the year! Then they proceeded to blame me for my ignorance of their contract! It was rude, appauling customer service....and they definitely weren't looking out for their customers' best interests! Moral of the story...be prepared for paying for the memberships in 2 year chunks. Their contracts stinks, and their customer service is worse!
Less