This is the coolest place I have ever been to! If you're looking for a generic every day hotel then do not stay here. However if you enjoy funky decor and hip people you must check it out. I picked... More

This is the coolest place I have ever been to! If you're looking for a generic every day hotel then do not stay here. However if you enjoy funky decor and hip people you must check it out. I picked the hotel mainly because of the location and given what I paid I was not expecting having as great an experience as I had. Rooms were super cute and always tidy and the staff here really goes above and beyond. I felt like we were all friends by the time I checked out. I can't wait to go back! Pros: Unique atmosphere and super friendly staff
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Upon checking in I thought the hotel was fun and different with the unique decor. However we go to the room and the sink in the bathroom was broke with a trash can under it to catch the water. Then... More

Upon checking in I thought the hotel was fun and different with the unique decor. However we go to the room and the sink in the bathroom was broke with a trash can under it to catch the water. Then we woke up the next morning with a giant Palmetto r o a c h (the website would not permit me to write it out so i had to space it) on our curtains. If you have never seen one.....look it up, they are huge! It was about 5 inches long! They told us it was because our window was open (which was apparently open upon checking in because we did not open it) so we stayed. However we came back later that night and found several of these insects and began packing. We were forced to look for a new hotel and move hotels at 1:30 am. Then I had to worry the entire rest of the trip that maybe I had these insects in all my things. Extremely unpleasant. Pros: The unique decorations were fun. Cons: The R O A C H E S
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When we arrived we were told it would be better to valet our car than pay for parking, so we did. The lobby at night looked like a dive bar with very seedy customers mulling around. I didn't even... More

When we arrived we were told it would be better to valet our car than pay for parking, so we did. The lobby at night looked like a dive bar with very seedy customers mulling around. I didn't even feel comfortable unloading the luggage from the car (yes, there's a valet, but no bellman). People were loitering on the patio and so myself or my fiance stayed by the car the entire time while thug-like guests commented on our cool car and cool luggage Once we got into the room it was really cool looking, but we wanted to get out and look around South Beach. Unfortunately, the safe wasn't working and no one downstairs spoke English to tell us how to work it, so I was worried the entire time that we were out that my laptop and other valuables would be stolen. We checked out first thing in the morning and moved to another hotel.
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NEVER stay here. We booked our reservations for two rooms FOUR months in advance. When the first girl in our party arrived she was told they had our rooms but she could not check in until the person... More

NEVER stay here. We booked our reservations for two rooms FOUR months in advance. When the first girl in our party arrived she was told they had our rooms but she could not check in until the person whose name the reservation was under had arrived. Within three hours we all were there, and they then told us they had lost our reservations. After refusing to leave without an explanation, we were told a million lies ? they went from saying they lost the reservations to saying the rooms had leaks and couldn't be rented out! We spent hours trying to speak with the manager. She wasn't there and didn't answer calls from her employees (allegedly, anyway). We were not compensated in any way for this huge error and were told to come back the next day to speak with Karen. She amazingly had a "family emergency" that day and was unavailable to talk with us. What a horrible way to run a business. We had traveled from all over the country (L.A., NYC, Tennessee, San Fran and Ohio) to give our best friend a great bachelorette celebration. Whitelaw ruined the first several hours of our trip and offered nothing in return for their giant mistake! I am amazed they can stay in business. It's an embarassment to the entire South Beach area. Pros: we booked for location
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I was a guest at the Whitelaw Hotel from 12/30/03 to 1/4/04 and I just wanted to write to express to you how much I enjoyed my stay there. I found the hotel to be very clean, well-managed, and... More

I was a guest at the Whitelaw Hotel from 12/30/03 to 1/4/04 and I just wanted to write to express to you how much I enjoyed my stay there. I found the hotel to be very clean, well-managed, and it managed somehow to be both hip and charming. All the staff was great, but I must single out Jeff, Patricia, and Michelle for particular praise. Jeff and Patricia always went above and beyond in trying to accomodate my requests for reservations and Michelle was also a great source for information. And their collective kindness was refreshing and sincere and reflected very well on the hotel. I certainly intend to stay at the Whitelaw during any future visits to Miami.
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This is one of the coolest hotels . My girlfriends and I recently spent a week in SOBE. When I started researching places to stay that agreed with our budget all that I could find was the typical... More

This is one of the coolest hotels . My girlfriends and I recently spent a week in SOBE. When I started researching places to stay that agreed with our budget all that I could find was the typical re-done, generic, and boring hotel. The Whitelaw had so much charm, and attention to detail in its design. It shows that a big effort was made in making it hip and unique. The staff was young and friendly and the manager even joined our party for coffee one afternoon. It felt like we were staying at a friends house. In addition, everything was included and taken care of. You need transportation; there is the hotels shuttle. You get hungry; theres free breakfast. Need a drink; theres an open bar every night. Cant get into a club? You get VIP passes. Need to shop ...beware! the best shops are next to the hotel
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Stayed here with 2 friends for 3 nights. Good location near tons of shops & restaurants, 1 block from beach. Staff friendly and extremely helpful. Rooms clean & attractive but needed towel bars, a... More

Stayed here with 2 friends for 3 nights. Good location near tons of shops & restaurants, 1 block from beach. Staff friendly and extremely helpful. Rooms clean & attractive but needed towel bars, a wastebasket, & more space to store clothes! Bathrooms nice but water pressure on the trickle-y side. Cocktail hr and breakfast a great bonus. Airport shuttle 1/2 hr late. Overall not as upscale as their website might suggest but very comfortable. Pleasant stay & hope to return. Pros: location, white everything Cons: noisy (thin doors), lack of furniture
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Stayed here over Art Deco Weekend. Good location to shopping, dining and Ocean Drive festivities. Off the main drag. Staff super-friendly and helpful, although a request on last day to fix clogged... More

Stayed here over Art Deco Weekend. Good location to shopping, dining and Ocean Drive festivities. Off the main drag. Staff super-friendly and helpful, although a request on last day to fix clogged toilet went unanswered. Happy "hour" was nice (but their website says it's from 8-10, info in room says 7-9 - in actuality - it's only 7-8 pm). Also, conflicting information given on the free shuttle to/from the airport. Ask hotel directly when the shuttles run. Room was clean, towels plentiful, robes are nice. CD player was broken, though. Also, there is a "resort fee" of $5/day that the State of Florida imposes on your stay. This is not disclosed on the Whitelaw website. All-in-all, it was an enjoyable place to stay. The long bed-like couches on the front porch invite lounging in the sun. Cool music drifts in and out of the front door. I'd recommend it. Pros: Friendly staff, Moderate prices, Clean Cons: slow response, to service requests
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We, unfortunately, only stayed one night at the Whitelaw, but loved the hotel. It was very cozy and the big couches/lounge chairs on the front porch are wonderful. This time we were only needing a... More

We, unfortunately, only stayed one night at the Whitelaw, but loved the hotel. It was very cozy and the big couches/lounge chairs on the front porch are wonderful. This time we were only needing a place to stay prior to our cruise, but hope to return when we can spend a few days in South Beach and be lazy on the porch, etc. Great place/great time - will recommend to others Pros: Port Shuttle, Front Porch, Free Drink Cons: no pool
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I had an excellent stay at the Whitelaw Hotel. Very unique design and great atmosphere. Exellent service! I very much enjoyed the happy hour. Thanks for a wonderful stay- I would definitely... More

I had an excellent stay at the Whitelaw Hotel. Very unique design and great atmosphere. Exellent service! I very much enjoyed the happy hour. Thanks for a wonderful stay- I would definitely come back and recommend to others! Pros: Happy Hour, Excellent Service, Design
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