first of all as a first customer, I did a pendicure and manicure and they were good. Then, I did my hair and makeup with Cari. She didn't do a good job on either one. with the makeup she made me... More

first of all as a first customer, I did a pendicure and manicure and they were good. Then, I did my hair and makeup with Cari. She didn't do a good job on either one. with the makeup she made me look like a clown by doing a contour or something like that with my make up face. Then the same person Cari did my hair. At first the shampoo and treatment was nice, but then styling my hair well let's just say that all she did was curl it with her finger and that was the style, Wow something that I could have done at home and then she cut it in some strange layers when i didn't ask her too and she didn't even told me what she was going to do. I really hated that!!! The last visit was Sandy, she did a great job on my face. I was happy for once. I would go back there again because of Sandy and that's it. The staff was nice to me. I didn't have to wait and there was no rudness from any of the staff. Pros: Sandy does great facials Cons: Hair stylist NOT GOOD!!
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When I first moved to miami I was really nervous about anyone touching my color treated hair. I read about Rik Rak in a magazine, the reviews were great so I made an appointment. This was two years... More

When I first moved to miami I was really nervous about anyone touching my color treated hair. I read about Rik Rak in a magazine, the reviews were great so I made an appointment. This was two years ago and I have been going back to Rik Rak exclusively ever since. Theresa does my highlights and she is amazing!!!! They also have a really great selection of accessories, handbags, shoes and clothes. Pros: great boutique, knowledge staff, accomidating
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Rik Rak it's a great place everyone is very talented, but if you have a chance to go there make an appointment with GUSTAVO HE IS THE BEST EVERRRRRR ! Pros: Service

Rik Rak it's a great place everyone is very talented, but if you have a chance to go there make an appointment with GUSTAVO HE IS THE BEST EVERRRRRR ! Pros: Service
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It's pretty obvious unless you??????re a high profile existing client of the salon, your basically going to be treated like you??????re on the bottom of the totem pole. God forbid you come in with... More

It's pretty obvious unless you??????re a high profile existing client of the salon, your basically going to be treated like you??????re on the bottom of the totem pole. God forbid you come in with a gift certificate. The people who work there are just as obnoxious and ridiculous as those who frequent the salon (The High Society Socialites of Miami). I had an appointment and was bumped because some so called high profile client had an event. I??????m thinking wow a famous actress, model, or a politician. Please some local ??????PR?????? person who had an event in Miami Beach. Newsflash??????PR People??????their a dime a dozen in Miami. The presence of the front desk was disturbing, the manicurists were bearing their unsolicited midriffs, the majority of the hair dressers looked like they needed their own spa getaway. You??????re a high end salon? Get a grip RikRak; your famous colorist/stylist to the ??????stars?????? looked like she??????d just got out of bed. You charge $85 for a ??????Coffee Bean?????? Spa Pedicure?????? and then turnaround and charge for a coffee $4.00. Hello!!!! With regards to the boutique, ladies, save your money and drive to any of the stores off NW 20th Avenue and 20th Street in Miami and you??????ll find the same trinkets at a much more inexpensive price. The items are practically all knock off??????s anyway.
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The woman that did my bikini and eyebrows was the most unprofessional EVER!!! she talked non stop about her last client, not realizing i can speak spanish she complained how about having too many... More

The woman that did my bikini and eyebrows was the most unprofessional EVER!!! she talked non stop about her last client, not realizing i can speak spanish she complained how about having too many clients that day and her back was killing her. the wax was too hot and her room was less than clean and smelled of old burnt wax. i wouldn't send my worst enemy to this place. I was told to go for eyebrows by someone that read about her Leticia , now she is so overbooked and $40 for eyebrows come on this place is a mess from desk to door. NEVER AGAIN Pros: DOWNTOWN LOCATION Cons: RIP OFF AND FILTHY
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I Read all those good reviews specially from those who compare this place with Europe!!!!!!! Incredible, how can someone said is better or equal to Paris, New York? I think they are just helping ... More

I Read all those good reviews specially from those who compare this place with Europe!!!!!!! Incredible, how can someone said is better or equal to Paris, New York? I think they are just helping them that's IT!!!!! totally!!!!!! just go and look at the staff? what is the first impression?look at the clients results? terrible. They are late, they make you pay for drinks, after all the money they are charging you???? Go to Oribe, that is a good Salon in Miami, and qualify stylists for example. I will never waste my money again in That Place, not even for an emergency, even though is right infront of my office. Cons: Too expensive for the service they provide, bad custumer service, staff not qualified.
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RikRak Salon is simply the best. Here I have found not only the sexiest hair possible, thanks to my beautiful stylist Betty, but amazing color and above all a great welcoming environment. Rick and... More

RikRak Salon is simply the best. Here I have found not only the sexiest hair possible, thanks to my beautiful stylist Betty, but amazing color and above all a great welcoming environment. Rick and Raquel are so thoughtful and make all customers feel like queens or kings for the day. You can always find something new: from the best salads in the world to the hottest new trends in fashion. As a news anchor woman in MIami I am very grateful for the care and effort of Betty and her assistant Ilianis in trying to make me look beautiful always in front and behind tv cameras. As I have to my friends and collegues, recommend Rik Rak to anyone looking for the best color, sexiest hair, and the most beautiful salon of all South Florida. Can't miss it....... Alejandra Molina Channel 41, Miami Pros: beautiful hair, great color and amazing atmosphere Cons: can't move in...lol
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I have been a loyal customer of Rik Rak Salon, Spa and Boutique for many years and strongly encourage others to visit the salon. I have very high stadards regarding quality service, and I wouldn't... More

I have been a loyal customer of Rik Rak Salon, Spa and Boutique for many years and strongly encourage others to visit the salon. I have very high stadards regarding quality service, and I wouldn't recommend Rik Rak unless I was absolutely pleased. Rik Rak is unique because it provides a full spectrum of salon services while also offering beautiful clothing and accessory items. The owners, Ric and Raquel, truly care about their customers and are very dedicated to their work. One or both of them are always there. Betty, the manager, has always been my hairstylist. She does an outstanding job with my color, and I get many compliments. I have referred many friends and acquaintances to her, and they have also become loyal customers. Betty always makes herself available and is impeccably punctual. She is a true professional, and I am very grateful for all her work over the years. I also enjoy the great boutique, which offers unique jewelry, dresses, casual attire, shoes, and even athletic wear. Whenever I wear something from Rik Rak, I get many compliments. Overall, this is a top-quality operation and I strongly recommend it. Pros: Quality, Service, Ambience, Caring Staff Cons: None
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I received a gift certificate and was very excited. The first service was a pedicure, which was $45. At my usual salon it is $25. There is no comparison and absolutely no reason they should... More

I received a gift certificate and was very excited. The first service was a pedicure, which was $45. At my usual salon it is $25. There is no comparison and absolutely no reason they should charge so much. I was taken to a back corner near a sink and got an extremely basic pedicure in an uncomfortable chair. My regular pedicure includes a scrub, foot and leg rub and you are seated in a massage chair. I then had a massage. You are taken through the office building to another area, which is not at all attractive. The room was freezing and I had to request extra towels to cover myself and try to keep warm. When the massage therapist started, it literally felt as if they had let anyone into the room and he was guessing what a massage is supposed to be like. He seemed extremely nervous and uncomfortable. His hands were uncomfortably cold. At one point he started slapping me (I am not exagerating) to the point that it was painful on my back. He was clumsy and poked me or bumped into areas he was not working on several times. I have had massages for the past 15 years and have never had such a strange experience. He had no idea what he was doing when he placed his hands all over my face. At the end, he did not know how to tell me he was done. So when I realized he was putting things away and putting his watch back on, I opened my eyes to just find him hovering over me and staring. No whisper to tell me he would be exiting or gentle touch to let me know. I would not recommend this salon to anyone and actually cancelled an appointment for a friend. Do not waste your money. Did I mention it looks like a flea market with shoe boxes all over the place? Cons: Overpriced and just not good.
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I bought one of those Smart Circle cards that you $60 for and then an array of services. Let me just say that it was the worst spent $60 of my entire salon and spa experience and I have been at... More

I bought one of those Smart Circle cards that you $60 for and then an array of services. Let me just say that it was the worst spent $60 of my entire salon and spa experience and I have been at many spas. The receptionist had no idea about the services when I called to ask about the spray tan. She left me on hold forever. When I arrived to do my nails the woman treating me acted like she was annoyed to do my nails. She was extremely unfriendly and rude. My friends nail tech did not speak English but as least she was polite! It was as if we were not considered real paying customers because we had this card. If I had liked the place, I would have become a client because it is very close to where I work but I would never even think of stepping foot in there again. The salon and spa experience should be relaxing and people should be polite and hospitable. Plus, the prices are out of this world high for the service given.
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