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Kitchen Krafts Reviews - Merrillville, IN 46410 | Page 1
11 Reviews
5 star
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4 star
(3)
3 star
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2 star
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1 star
(8)
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Guest
Non-existant
Guest
Loved the store in the past, but phone has been disconnected and store is no longer there. I wish I knew where I could get supplies now.

3 of 3 people found this review helpful
VS
Guest
asked for credit card via email....
Guest
I placed an order with them using a gift certificate where there was a small balance left afterwards that was not covered by the gift card, which I... More >

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Guest
I placed an order with them using a gift certificate where there was a small balance left afterwards that was not covered by the gift card, which I paid with a credit card online. A day after the... More >
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Guest
I ordered some specialized products to make candies, brittles, and gelee for my boyfriend's birthday. The order was missing an item, the customer service at Kitchen Krafts was awful, and the order... More >
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Nancy G.
10/2012
0
1
Kitchen Krafts sent the wrong items. When I called to let them know they badgered me over the item # even though I told them clearly it did not match the item # on the invoice. Then they wanted to... More >
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Guest
Wrong price, no apology
  Guest
I found Kitchen Krafts listing Create a Shape cake pan for $9.99. After ordering I received an e-mail stating the price was off by $15.00. No apology, just either respond in 48 hours or the order... More >
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Kristina A.
09/2011
0
2
These people need to be trained on customer service because it is non-existent. I tried to call to return a product and no one answers the phone and no one even bother to call me back after I had... More >
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Kristina A.
09/2011
0
2
The people who work for this company is in dire need of customer service skills. I tried to call numerous times to return an item and no one ever answers their phone. You leave a message and no... More >
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Fran W.
04/2011
0
1
0 of 1 people found this helpful:
Customer Service is a joke
  Fran W.
Yes, they may have items that are difficult to find elsewhere, but they are completely clueless from a customer service standpoint. They refused to take back defective items and hung up on me twice.... More >
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Guest
1 of 2 people found this helpful:
Thieves
  Guest
Don't trust this company. Don't buy here. Jennifer Lloyd in customer service duplicated my order. I TRIED to place it online but their site didn't work for almost two days. Finally called it in... More >
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Guest
3 of 3 people found this helpful:
Non-existant
  Guest
Loved the store in the past, but phone has been disconnected and store is no longer there. I wish I knew where I could get supplies now. More >
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Eve J.
01/2007
0
1
2 of 2 people found this helpful:
Kitchen Krafts
  Eve J.
This store has everything you need for your baking and pastry needs. Things that are hard to find--they'll be there. High quality products and at standard rates. The staff is very helpful and... More >
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Kitchen Krafts

1.85.00.0 based on 11 reviews
TrustScore® High

7215 Taft St
Merrillville, Indiana 46410
(219) 769-3845

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