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I bought two pairs of identical shoes on august 27th, 2006. the salesperson told me I can try the shoes at home and bring them back if they don't fit. The store also has a very visible sign... More
I bought two pairs of identical shoes on august 27th, 2006. the salesperson told me I can try the shoes at home and bring them back if they don't fit. The store also has a very visible sign explaining the return policy: 10-day money-back, 30-day for store credit.The shoes hurt my big toe, so I tried to exchange the shoes on September 22nd but was told that I couldn't return anything. After several hours of arguing, they agreed to exchange one pair for a slightly bigger pair if i never came back. The store clerk agreed that the shoes are in excellent condition, but said she'll loose her job if she exchange the shoes.The clerk said there is a notation on my account saying i abused the return policy. I have bought shoes from this store for many years, and have never got a single dime back (nor did I ask). When I asked for details of the supposed abuse (when, who, etc.), they said they have no more information.The Runners High gave me shoes that didn't fit (sometimes happens), but then refused to honor their own return policy. If you think stores should be honest about their policies, you should boycott the Runners High.
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The Runner's High has a pretty good selelction of clothing for running and outdoor activities. However, their best attribute is their analysis of your feet..they can find the perfect running shoe... More
The Runner's High has a pretty good selelction of clothing for running and outdoor activities. However, their best attribute is their analysis of your feet..they can find the perfect running shoe for your feet.
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this local store has everything you could possibly need for running, whether you are an athlete, or just looking to add some exercise to your daily routine. they also organize weekly runs for all... More
this local store has everything you could possibly need for running, whether you are an athlete, or just looking to add some exercise to your daily routine. they also organize weekly runs for all skill levels. they employ many current or former stanford runners, so there will always be someone at the store who can help you find exactly what you need to get started or keep going.
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Very reasonable prices, incredibly knowledgeable sales staff
Very reasonable prices, incredibly knowledgeable sales staff
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