Woodfin Heating, Inc

I called Woodfin because our downstairs was not heating. They came out to do a routine cleaning and to inspect it. They charged me $89. They said when doing the maintenance that my entire heat pump was damaged and that it would cost me $10k-$20k to replace it. I had my father visit me the next day when Josh Honeycutt was supposed to give me a final quote. Josh Honeycutt tried to give me a quote on a heat pump that he had on file... only the heat pump he was referring to wasn't mine... it was someone else's file. He then tried to brush it off and tell me that our compressor wasn't working. My father, a machinist of 40 years, told him he could tell the compressor was working. Josh couldn't provide an explanation and admitted that he didn't know how the heat pump worked. So the man who was going to give me a quote doesn't know how a heat pump works? Upon further inspection, my heating unit that was supposedly was clean was never cleaned. I guess Woodfin didn't think I knew anything or would check. I took pictures of the uncleaned unit and was able to get my money refunded. My heat pump was also eventually fixed for $100 by someone else... low on refrigerant and needed to be cleaned... go figure. Woodfin is trying to take advantage of people who they think don't know any better. Only this time, they messed with the wrong person. more

Woodfin Oil never fails to deliver the very best service. They are always on time and never leave until we are satisfied. Daniel is one of our favorites. All are good but Daniel has that customer service attitude that is missing into todays world. more

Chris was prompt, clean and efficient. more

Technician did a thorough job of inspection of my home electrical system. I do not know what Woodfin charges for services so I could not give a 10 rating. more

Robert did exactly what we needed. Robert was personable but not overly talkative like some technicians have a tendency to do. He answered my questions and represented the company well. more

I requested James (23). He serviced my AC last year and I requested him again. He is professional and leaves a tidy work area. He arrived on time. more

Andy did a great job,called before coming ,arrived on time.He was courteous ,professional and took pride in his work more

Professional, congenial and a good rep for Woodfin more

A great representative for your company. He was knowledgeable, professional and pleasant. more

Service Tech Robert Brown did a fantastic job on our annual tune up-- he took great care to inspect everything and even made some great suggestions on things we could do to make our system run even more efficiently. Kind, courteous, and even handled our small dogs barking profusely at him during the whole visit. :) more

Matt was very professional. Polite. Neatly dressed. Placed covers when in the house. Was very thorough in the annual maintenance. He has been to my home before. He really knows his job. Woodfin is very fortunate to hava man of his caliber on their team. Thank you. more

We recently switched to Woodfin after our old provider was sold and we weren't happy with the new service. Each Woodfin employee we interacted was professional, courteous and friendly. Same day service call and Mark Y not only saved us from the heat but made recommendations to save us down the road. Thank you, Mark and Woodfin! more

Excellence Service...highly recommended more

Very polite, very knowledgeable, he came to inspect the cooling system and I had a question about the heating system. He took his time and answered my question even replaced the batteries in the thermostat. Very positive interaction. more

Chris was prompt, courteous, and knowledgeable more

Mark Y is the only service technician who had serviced the mitsubishi split unit appropriately. He knows the unit and takes the time to properly clean it. As a result, we have about 50% more heat coming out of the unit so that it is comfortable to sit in the unit where it's located. What a shame that previous service techs either didn't take the time or have the knowledge to service it properly. Woodfin, you have an excellent employee in this man. So don't let another company steal him, otherwise, my business will follow him. more

Jesse has done a number of electrical jobs for me. He always is professional, knowledgeable, efficient, neat, etc. I couldn't ask for more. He clearly knows his stuff and has great people skills, very courteous and personable. His apprentice, Sam D., worked with him today and the two of them finished a job very quickly and expertly. Great team, and I expect Sam has a good future ahead, too, especially learning from Jesse. more

Andy was great. He is professional and nice. more

He was very professional and knoweagble. Was able diagnosis the problem right away. I would highly recommend him more

I was very pleased more