I have to say that the salesman I dealt with was a great guy and treated me respectfully. I went in to look at the VW Passat and Came out with a used awd Milan. The car is perfect. The VW was... More

I have to say that the salesman I dealt with was a great guy and treated me respectfully. I went in to look at the VW Passat and Came out with a used awd Milan. The car is perfect. The VW was nice, but smaller than I thought it would be. I have 41,000 on my car and it drives like new. I was also impressed when my salesman took me down the hall he called the "history walk". He told me they've been in business for 90 years. Then he brought me out back and introduced me to the service manager he was a blast to talk to. I bought my car almost 5 months ago and I've been back for 2 oil changes. The service department is great. Even the owner's are nice and I've met both of them. If you are looking for a car used or new I wouldn't hesitate to stop in at State Motors. I hope this review is helpful. If I had known about them before I looked at 10 different cars I would have stopped there 1st and saved my time the hassle and bad business from other dealerships. Pros: Great service and very respectful all around. Cons: Wish they had a darker Milan - but I still love the car!!!
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I was in a terrible accident and needed a new car ASAP. I had a Mitshubishi Diamante and loved it, so I looked for another. I wanted something used but newer than my 1997. I went to state Motors... More

I was in a terrible accident and needed a new car ASAP. I had a Mitshubishi Diamante and loved it, so I looked for another. I wanted something used but newer than my 1997. I went to state Motors after looking locally and found the car I wanted. I wanted another Diamante because of how safe I felt in my last one. The sales person( N.J.) told me everyting I wanted to hear. I believed I was getting a car that was in good condition and checked over by the auto dealter ship. I was told it would go thru N.H. inspection, that I could use the temporary N.H. plates to get it to MA, that it would be 100% when I picked it up. What a laugh! When I got the car I noticed that the back seat was dirty, not a big deal , stil want the car. As I am driving home to MA I notice that I have just enough gas to get home, stil not a big deal, gas is expensive so they got cheap on me there. Then I go to wash some insects off the windshield and there is no washer fluid. This bugged me becasue it is a SAFETY issue, and how cheap can they be. Well they can be really cheap because that was the start to my discovery of my ne used car from State Motors. I realize I have gone on for ever and that the point needs to be brought home. I passed ma inspections but one of my fog lights is broken; minimum $25.00. IMy husband checked the filters and oil to see if they really did do anything . The oil stick was sealed tight, it broke getting it out. We had to bring it to my mechanic. I was afraid I had no oil and would not risk another 1/2 hour drive to state motors. There I found out that the original oil filter was on the car, it had 47,777 miles on when I bought it. Also, it looks like filters were never changed and the big daddy is :MY BACK BRAKES ARE GONE!!! I have called to let them know about the oil initially and they started to argue with me. They are truely "car salesmen" at State Motors of Manchester NH Pros: nice selection of cars Cons: they don't take care of their used cars
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