This is the worst motel I ever stayed at in the US. First, we were overcharged for the room, which means that we paid what we had been told when we made the reservation over the phone, but were... More

This is the worst motel I ever stayed at in the US. First, we were overcharged for the room, which means that we paid what we had been told when we made the reservation over the phone, but were given a cheaper room than the one we had paid for. Next, we found out that the door didn't lock and were nevertheless refused a different room even though there seemed to be plenty of vacancy. So we had to run the risk of leaving all our possessions behind an unlocked door or not leave the room at all. When I complained to Choice Hotels, under whom Econolodge ranks, I got rude or no answers all the way through. The Econolodge name and affiliation with Choice Hotels gives a false sense of security - in reality, the motel managers can do whatever they want, and Choice Hotels couldn't care less.
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