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Very professional and friendly movers. Best move of my life.
Very professional and friendly movers. Best move of my life.
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Fantastic experience from start to finish. Worked with Alic Lin over the phone who was extremely knowledgeable, patient, precise and helpful. The movers were very professional and... More
Fantastic experience from start to finish. Worked with Alic Lin over the phone who was extremely knowledgeable, patient, precise and helpful. The movers were very professional and friendly.
Recommend Flat Rate Moving to everyone moving in Los Angeles or out of state.
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Here's a big consumer tip....use Flat Rate Moving! This was by far the best moving service I have ever experienced. My office needed a moving company at the last minute...Flat Rate quickly sent out... More
Here's a big consumer tip....use Flat Rate Moving! This was by far the best moving service I have ever experienced. My office needed a moving company at the last minute...Flat Rate quickly sent out their professional estimator, within an hour I had a guaranteed quote. On move day the crew arrived on time and were skilled, friendly and efficient...what a combination! Don't stress with your next move...stay away from hourly quotes...move with Flat Rate
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Flat Rate packed us and shipped our household from Los Angeles, CA to San Francisco, CA.The crew was prompt, professional, personable and considerate. Our things were moved and set up with virtually... More
Flat Rate packed us and shipped our household from Los Angeles, CA to San Francisco, CA.The crew was prompt, professional, personable and considerate. Our things were moved and set up with virtually no loss or damage. The crew went out of its way to be helpful and considerate. They offered us little conveniences that we would not have thought to request. No one in the throes of moving a household could consider the task a pleasure. But being looked after by folks that go out of their way to take the pain out of it sure helps a lot. Great service.
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Job well done
Flat out (pun intended) an amazing experience with you. The moves were great on both ends, courteous, skillful and fast! You answered the multitude of questions that I had very... More
Job well done
Flat out (pun intended) an amazing experience with you. The moves were great on both ends, courteous, skillful and fast! You answered the multitude of questions that I had very expediently with great competence and managed our service delightfully. I appreciated Flat rates’ willingness to accommodate changes in the move load as it continued to grow.
Thank you!
Pros: great service
Cons: None
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I read a few reviews about this company before I decided to use them. I was nervous & skeptical because all the horror stories you hear about moving companies holding your stuff hostage because the... More
I read a few reviews about this company before I decided to use them. I was nervous & skeptical because all the horror stories you hear about moving companies holding your stuff hostage because the move cost more than expected & wanted more money or broken stuff, etc. To my great surprise & relief this company lived up to everything they promise. At the end of the day I had a big smile on my face & I was happy to tip the guys what they deserve. Thanks Flat Rate!
Pros: Customer Care
Cons: Price
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really nice guys, very helpful and considerate with my things and with the rain! glad I decided to change companies after my last moving experience!
I would recommend using flatrate to anyone who... More
really nice guys, very helpful and considerate with my things and with the rain! glad I decided to change companies after my last moving experience!
I would recommend using flatrate to anyone who wants to move?
Pros: best movers
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I had the best moving experience of my life with Flat Rate. I contacted Golden Bay and Corrib as well and got the best no-hassle flat estimate from FlatRate. Golden Bay didn't bother to call me back... More
I had the best moving experience of my life with Flat Rate. I contacted Golden Bay and Corrib as well and got the best no-hassle flat estimate from FlatRate. Golden Bay didn't bother to call me back for even giving me an estimate and more on Corrib and their condescending attitude in a separate review.
We were very happy with the move - 6 hours flat and there was ZERO damage and they were very accommodating about a snafu where we had to uninstall and reinstall the washer and dryer at our new place. We tipped the movers a hefty amount and we will definitely use them - if we ever move again. The movers were also enthusiastic, friendly and considerate - not thuggish or dodgy like some of the other movers we have encountered during the past 7 years. Highly recommended.
Specials props to Jason and Johnny Barber - their sales guy.
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Great moving experience!!!
I've moved within San Francisco and Los Angeles a few times before and each time was a nightmare: the $500 estimate was $1500 by the end of the move, the movers were... More
Great moving experience!!!
I've moved within San Francisco and Los Angeles a few times before and each time was a nightmare: the $500 estimate was $1500 by the end of the move, the movers were intimidating thugs... you just couldn't win, so the act of moving because something to be "dealt with" vs. "done." FlatRate has changed that completely. They come to your place in advance, they give you a written figure, and that's all that you pay. None of this "we charged you $100 extra to wrap your TV in a blanket" stuff -- it's all included. Their advance person was super-friendly and professional, and the moving guys were SO nice and very careful, even with things that didn't seem delicate or important. So moving day, which we dreaded, turned out to be quick and seamless. Honestly, this is the ONLY service I will EVER use for moving in the future, because they're legit. I think that's what I like: in a business full of scammers, they're the legit ones.
Pros: Recommended
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I was reading this couple reviews here and simply couldn't believe certain things written in some lines because I really can not see FlatRate guys acting as described.
Why? Because if I could... More
I was reading this couple reviews here and simply couldn't believe certain things written in some lines because I really can not see FlatRate guys acting as described.
Why? Because if I could describe my move with FlatRate, putting it in one word, it would be - IMPECCABLE!!! But really, the experience that I've had moving with them has nothing to do with the stress and difficulties that, I believe, we all had before, moving with different companies!
So far I've moved two times with FlatRate (across CA from Hollywood to SF, and locally in SF) and can not really decide which of these teams did a better job, considering how smooth everything went! Both of the salesman that I've been working with in LA and SF (Richard and Jake) were the most professional estimators in the world, treating me with both: the respect that customer deserves, and friendliness that you just don't get that often! Not to say how exact they were on their estimates, knowing how many boxes their crew is going to use for packing, which by the way is worth every dime! Also the dispatchers from both offices were very helpful and accurate, that projected in movers showing up on time, working both fast and careful, that it blew my mind away! They were courteous and friendly, treating my things like museum artifacts, helping me with everything that I asked for (and believe me I AM A DEMANDING kind of person). The way they packed all my china and glassware was stunning, without even a word from me about paying special attention at it. Everything was wrapped and packed like in a SF movie.
Having some moving experience before, I was still expecting some scratches and at least minor damages - I had NONE! Across Cali and NONE AT ALL-AMAZING!!! Not only that, they didn't charge me one cent more than what I was quoted at the beginning, all the wrapping and protection of my belongings were included in the price. The same goes for the BA branch that handled my local SF move!
All I can say is that I'm giving them a five star rating just because the scale is limited, but these guys deserve even more than that, which many of my friends can confirm as well just for taking my advice.
You should do the same, not going to regret it!;)
Pros: Flat Rate employees
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