Hacks! $144 tune up where the rims aren't tru (spinning smoothly). I rode 60 miles and tire fell apart on me. The guy behind turns my handlebars, spins the tire and tells me "because the rim... More >
Hacks! $144 tune up where the rims aren't tru (spinning smoothly). I rode 60 miles and tire fell apart on me. The guy behind turns my handlebars, spins the tire and tells me "because the rim isn't hitting the brake, it'll be fine. I should come back in 6 months." BS. My trek 5200 wobbles when I ride it. I ride 6000+ miles a year w/ 3 different bikes. They must have enough business.
Avoid them; they don't stand behind their overpriced work!
NOTE - other reviews are either 1* or 5* (as if the owner is writing all similar 5 star reviews.)
Pros: Location
Cons: Craftsmanship
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Amazing prices compared to everyone else. Fastest service. Huge selection of different bikes. The only problem is the only one other then t... More >
Amazing prices compared to everyone else. Fastest service. Huge selection of different bikes. The only problem is the only one other then t...
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I met the owner who was pushy the whole way through. I did not feel welcome in the store (which is funny since I'm the customer), and the sn... More >
I met the owner who was pushy the whole way through. I did not feel welcome in the store (which is funny since I'm the customer), and the sn...
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THEY HAVE THE BEST PRICES ANYWHERE. I WAS TRYING TO BUY A MORE EXPENSIVE BIKE AND THE Y SHOWED ME SOME CHEAPER ALTERNATIVES AS WELL. THEY GIVE YOU LIFETIME WARRANTY ON THE FRAME OF THE BIKE, FREE... More >
THEY HAVE THE BEST PRICES ANYWHERE. I WAS TRYING TO BUY A MORE EXPENSIVE BIKE AND THE Y SHOWED ME SOME CHEAPER ALTERNATIVES AS WELL. THEY GIVE YOU LIFETIME WARRANTY ON THE FRAME OF THE BIKE, FREE TUNE UP AS WELL. I TOOK MY 3 BIKES IN FOR SERVICE AND THEY HAD THEM SERVICED THE SAME DAY BECAUSE I NEEDED THEM DONE QUICK! BEVERLY HILLS BIKE SHOP CHARGED ME AN EXTRA 50 DOLLARS FOR THE SAME EXACT SERVICE!
Pros: GREAT PRICES, EASY PARKING, KNOWLEDGABLE FRIENDLY STAFF
Cons: The only other bikecology is in malibu
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I bought a racing carbon frame and all its parts from e-bay. Everything was in a huge mess. I called them I told them my situation and they ... More >
I bought a racing carbon frame and all its parts from e-bay. Everything was in a huge mess. I called them I told them my situation and they ...
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I bought a racing carbon frame and all its parts from e-bay. Everything was in a huge mess. I called them I told them my situation and they told me I need to go in for them to see the bike and all... More >
I bought a racing carbon frame and all its parts from e-bay. Everything was in a huge mess. I called them I told them my situation and they told me I need to go in for them to see the bike and all the parts. So I took everything in, they look at the frame and all the parts,and I told them that I have to have the bike before the weekend for the marraton, they gave me an amazing price to put the bike back together for me with all the parts in such a small time frame. They also let me know that the parts I bought on e-bay are not complet, and they will get the parts for me A.S.A.P. I was amazed they got everything done for me on FRIDAY before the marraton. That is amazing I'm so happy with the turn around and the service. They came through for me even before the time they promissed me. All I can say is that IF you need detailed service and a great turn around I highly recomend this store. They are my store for life.
Pros: They deliver on their promise.
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I spent over 2 weeks researching a new mountain bike to purchase. After getting the run around from other local stores, Bikecology was able ... More >
I spent over 2 weeks researching a new mountain bike to purchase. After getting the run around from other local stores, Bikecology was able ...
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I will never step foot in Bikecology again. I have been to this store numerous times, purely out of convenience, and have never had a good ... More >
I will never step foot in Bikecology again. I have been to this store numerous times, purely out of convenience, and have never had a good ...
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Perhaps there are other good employees there which got the one good review for this store, but when we went there the two employees were incredibly rude and actually LIED several times. I called to... More >
Perhaps there are other good employees there which got the one good review for this store, but when we went there the two employees were incredibly rude and actually LIED several times. I called to ask if they had a specific bike and they said they did have it in the store right there, I asked if they had my specific size, they said they did, I said I would buy two and they quoted a discounted price to me, I said that I would come in to buy the two bikes tomorrow and he said ok see you tomorrow. I went to the store the guy did not have the bike and tried to sell me a different bike - I said no I'm looking for a specific bike you said you had it! He was very rude and pushy and tried to sell me the other bike. Finally he said he could order the bike I actually wanted BUT I had to pay upfront!! By this time I would not trust this guy with a penny of my money, never mind hundreds of dollars, most likely I'd pay him and then he'd deny having ever seen me before.
Incredibly dishonest and rude (OWNER?) - do NOT go there!
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We recently took a trip to venice from Las Vegas and these guys were top rate when it comes to bikes and the know how. Not only were they quick to answer our questions (honestly) they also installed... More >
We recently took a trip to venice from Las Vegas and these guys were top rate when it comes to bikes and the know how. Not only were they quick to answer our questions (honestly) they also installed my new bike basket at no charge!!! So, for all who have written a bad review screw you.
Pros: A+++ service and people
Cons: not close enough to the beach
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