I have gotten both luggage and high-end designer bag zippers fixed there, and Massih is always reasonably priced, pleasant, and professional. Merci!

I have gotten both luggage and high-end designer bag zippers fixed there, and Massih is always reasonably priced, pleasant, and professional. Merci!
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When the handle broke on my well-traveled satchel-style briefcase, I thought that was the end of this old favorite, which I've lugged half way around the world. After stops at two repair shops, I... More

When the handle broke on my well-traveled satchel-style briefcase, I thought that was the end of this old favorite, which I've lugged half way around the world. After stops at two repair shops, I was referred to Ben's Luggage & Repair Center. Mason Massih, the proprietor, took a look at the handle-less briefcase and said, "$35." I swallowed hard, but then realized that a new pigskin satchel -- if I could find it -- would cost over $100. I nodded my head, and Mason pulled over a bucket of handles and picked one out. It was a close match for the broken one. In a few minutes, the briefcase had a new handle, and Mason also put some rivets in key places so I could carry a load of books without the bottom of the case dropping out. After about 15 minutes, my briefcase was good for another 100,000 miles. Thanks, Mason, it was worth every dollar.
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Ben's Luggage was referred to me from my shoe repair place. I had a large bag with a zipper that had gone way off track. Ben's was great -- they walked me through all the different options for... More

Ben's Luggage was referred to me from my shoe repair place. I had a large bag with a zipper that had gone way off track. Ben's was great -- they walked me through all the different options for making my favorite bag work again. To their credit, they really explained the pros and cons of each choice, and actually steered me towards the lowest cost repair option. This is my favorite bag, so if a full rebuild had been required, I probably would have done that. But the solution they came up with works great and cost about one fourth of what the larger repair would have. Highly recommended. Inside the store, they also have a number of bags for sale, both new and a few that look cool and are probably repaired. Parking is easily found from the alley behind the store.
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