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Hello,
I would just like to share my outstanding experience with Nomi. As soon as I stepped foot in the door, I was warmly greeted and kindly asked if I needed any help. The store was arranged... More
Hello,
I would just like to share my outstanding experience with Nomi. As soon as I stepped foot in the door, I was warmly greeted and kindly asked if I needed any help. The store was arranged wonderfully, and all my baby needs were met. I was guided through the store by a very helpful woman whom I believed was the manager, and for any question I asked, no matter how small, I received an answer. The customer service was excellent, and I will definitely recommend this store to all of my "expecting" friends. Although I was just shopping to help my wife, I will be coming back with her for all our needs for our newborn son. I was extremely satisfied with all the help and products offered, and thank you for making my experience at Nomi so welcoming, all the associates were friendly and helpful.
Pros: Customer service, products offered, welcoming atmosphere
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I've been in this store on 12/21/2008 and the girls there were terrific,great attitude and very polite,very helpful,you couln't ask for more....
they guide me through the store and have answer in... More
I've been in this store on 12/21/2008 and the girls there were terrific,great attitude and very polite,very helpful,you couln't ask for more....
they guide me through the store and have answer in every question I've ask.
GREAT PEOPLE ,GREAT STORE,
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DO NOT GO HERE EVER!!! WORST SALES PEOPLE, RUDE, UN HELPFUL, UN PROFESSIONAL, UN ORGANIZED, AND JUST THE WORST EXPERIENCE ME AND MY FRIENDS HAVE HAD!!!
I came to this store expecting the most... More
DO NOT GO HERE EVER!!! WORST SALES PEOPLE, RUDE, UN HELPFUL, UN PROFESSIONAL, UN ORGANIZED, AND JUST THE WORST EXPERIENCE ME AND MY FRIENDS HAVE HAD!!!
I came to this store expecting the most amazing thing in the baby world. You walk in and it's like a dusty warehouse! I figured ok, its big. Then after walking around for about 20 minutes NO one helped me. There were 2 girls at the front desk and 1 of them was constantly talking on the phone in FRENCH!!! And could care less to help me. Then my friend talked me into doing my registry. THAT WAS A MISSTAKE!!!! My friends could not buy anything from my registry as NOTHING was in STOCK!!!!! It was frustrating when I called to ask who sent me something from my regsitry as the gift had NO NOTE!!! They could not tell me who it was. It was something that was NOT on my registry either.
DO NOT GO HERE EVER UNLESS YOU WANT A HORRIBLE EXPERIENCE. I DON'T KNOW HOW THEY STAY IN BUSINESS!!!!
Pros: NOTHING
Cons: EVERYTHING
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Went to this shop to look for something a bit special for my daughter. High prices & the staff were very snooty, made me feel like pooh on their shoe!
Went to this shop to look for something a bit special for my daughter. High prices & the staff were very snooty, made me feel like pooh on their shoe!
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I wanted to impress my wife by taking some of the load off of her and decided to do some of the shopping myself! Yes, I know you're shaking your heads but it's true. Little did I know what I was... More
I wanted to impress my wife by taking some of the load off of her and decided to do some of the shopping myself! Yes, I know you're shaking your heads but it's true. Little did I know what I was getting into. Who knew there were so many different strollers and cribs to choose from?!?!? :) The selection was unbelievable, what a beautiful store! If I was a pregnant woman this is definitely where I would be hanging. Thank God for the staff who helped me navigate my way and make excellent choices. I admit I didn't actually buy anything without getting my wife's approval but I definitely scored bigtime with the Mrs. when I took her there and knew what I was talking about. :) Thank you NoMi Boutique for all your help and making this time such a special time in our lives!!!
Pros: Awesome selection, incredibly helpful staff
Cons: Overwhelming selection
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When you buy a 1000 dollar stroller and ask to get replaced on the handle that brakes, you get a phone number to the manufactorer, and that is it!! I asked what to referance to and the sneaky girl... More
When you buy a 1000 dollar stroller and ask to get replaced on the handle that brakes, you get a phone number to the manufactorer, and that is it!! I asked what to referance to and the sneaky girl in the phone could not fnd my reciept, and she snapped at me and said she could not help me but was trying( in a very snappy way) however i have spent more than 2000 in the store allover.
Ever since the Swedish girl Pia( whom was very nice and helpful) this store has gone to waste ( and i dont mean baby waste) I think these people think they are sooo cool just because a few celebrz shop here.
Will not recommend to any mama at all..
Chicca
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wow, I have been in the store before , a few months ago and things seemed to be a bit unorganized. I recently went in this month and something has changed, the staff was extremely helpful, and made... More
wow, I have been in the store before , a few months ago and things seemed to be a bit unorganized. I recently went in this month and something has changed, the staff was extremely helpful, and made sure that I was ta-kin care of. They helped me with my registry and walked me around , i felt like a movie star! It was like I had a personal assistant.
They asked for me information and than the next day a new sales person Robin called me just to make sure everything was working out on my registry....that is what I call customer service and the items in-store are amazing!! I recommend giving Nomi your business its worth it!!
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Went in to buy something for a friend and the customer service was terrible. They were not helpful at all and the prices are high so they should be a little nicer. Very snobby and wouldn't... More
Went in to buy something for a friend and the customer service was terrible. They were not helpful at all and the prices are high so they should be a little nicer. Very snobby and wouldn't recommend.
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I found out about this store from numerous friends and family members that were all raving about this new baby store. I never heard about it, so I started researching it as I am about to have my... More
I found out about this store from numerous friends and family members that were all raving about this new baby store. I never heard about it, so I started researching it as I am about to have my baby, I found great articles relating to the store about great selection and helpful staff. The fact that every celebrity who is currently pregnant went here only added to the excitement of going there! As I walked in the sales staff greated me in a professional manner and let me do a little browsing, later Pia helped me go through everything I would need in order to be set for my new baby to come. I have to admit it is a little bit of a haze since everyone seems to have the right answer for everything baby. But they were really helpful and told me the differences between glass bottles and plastic bottles, wheater I should have bumpers in the crib or not, and why I should choose an organic mattress. I truly recommend this store they have agreat selection and have amazing people working there, it also does not hurt that the store is huge!
Pros: Great Customer Service. Great Selection! AND they know what they are talking about.
Cons: that its not open later than 6.30pm
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I registered here for my baby shower. My first experience was great and the salesperson was very helpful. Every other time I've been there the other girls were too busy playing on the computer or... More
I registered here for my baby shower. My first experience was great and the salesperson was very helpful. Every other time I've been there the other girls were too busy playing on the computer or twirling their hair to help me or anyone else in the store. Also, my grandmother had purchased a highchair for me 2 months prior to my shower. I never received it and supposedly, they are supposed to send a card with a picture of it to my shower, however they never sent that. It was very upsetting to my grandmother and to me that I couldn't receive that AT THE VERY LEAST!!! Finally, when it came in, they charged the card, but never shipped it!! 2 weeks later I have to call and they say they can't find the invoice. Then they call my grandmother to get her credit card number again to charge it again? They already charged it! I had to call about 5 or 6 times and always, they were extremely unhelpful, i don't think anyone EVER even apologized. They also overcharged her card. The high chair is $249, but charged her $289. For something that is supposed to be such a joyous and beautiful event, this boutique sure knows how to put a damper on things. I will never shop there again and will tell everyone I know to never go there. Awful customer service! Oh, and did I mention that almost everything off the registry they are out of stock on! You can get better customer service at a walmart!
Pros: Absolutely Nothing.
Cons: Awful customer service, out of stock on all items, overcharged
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