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If it had not been Saturday afternoon with the possibility of Cash For Clunkers program ending come the end of the weekend and if CO was allowed to sell cars on Sundays, then I would have left. I... More
If it had not been Saturday afternoon with the possibility of Cash For Clunkers program ending come the end of the weekend and if CO was allowed to sell cars on Sundays, then I would have left. I actually considered leaving twice during the whole process.
The sales guy I had was okay. Not extrememly knowledgeable about the car but I did alot of research and knew what I wanted so I didn't need to be "sold" so to speak.
However, the Fiannce guy, right off the bat, was incredibly rude. When I was asking really basic questions ( I was not being rude or challenging or insinuating I was not going to comply) he immediately got verbally aggressive. We had felt as though we were being a huge inconveince by wanting to buy a car from him. He kept complaining about how much paperwork goes into each purchase through the government program. He ushered us out of his office at one point, apologized for being rude then within a minute after was being extremely rude all over again, did not communicate at all about the process, he would leave the room in a tizzy and not tell us where he was going... We actually ended up leaving without getting all our copies of the paperwork because he left and we figured we were done (Not to mention we had already been there for about 5 plus hours and were emotionally spent from his attitude. )
When we approached the sales manager he did not apologize but rather defended his rude employee excusing his behaviour! Absolutely astounding!
Bottom line I would prefer not to give business to those who don't care about their customers (or their business for that matter. Since customer service is a HUGE part of a business, especially a retail business).
As a first time car buyer, I'm hoping the car I just bought lasts me a long long time so I don't have to go through that same wringer again!
Pros: Had the exact car I wanted.
Cons: Poor customer service; Rude, dissmissive staff
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Last month I had visited Frontier Honda dealership to buy a new Honda car and I had a fabulous experience there. The salespersons were friendly and they helped me to choose the right car. In a very... More
Last month I had visited Frontier Honda dealership to buy a new Honda car and I had a fabulous experience there. The salespersons were friendly and they helped me to choose the right car. In a very short time I decided to buy a 2008 Honda Accord Coupe. The entire sales process got over in a few minutes and I drove home satisfied in my Accord. Hats Off to Frontier Honda!
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Last month I had visited Frontier Honda dealership to buy a new Honda car and I had a fabulous experience there. The salespersons were friendly and they helped me to choose the right car. In a very... More
Last month I had visited Frontier Honda dealership to buy a new Honda car and I had a fabulous experience there. The salespersons were friendly and they helped me to choose the right car. In a very short time I decided to buy a 2008 Honda Accord Coupe. The entire sales process got over in a few minutes and I drove home satisfied in my Accord. Hats Off to Frontier Honda!
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??????This is a dealership website that caught my attention the moment I chanced upon it. I was baffled at the whole range of wonderful features at this online dealership. There is a whole range of... More
??????This is a dealership website that caught my attention the moment I chanced upon it. I was baffled at the whole range of wonderful features at this online dealership. There is a whole range of really useful and attractive features on its website. Shopping is made great fun; whenever one wants any info of any kind about a model, there is a whole section devoted to it. There is also total ease of use of other features, such as online service appointments. Having tried my hand at some features, I felt compelled to write to you guys about this wonderful website!??????
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???This is a dealership website that caught my attention the moment I chanced upon it. I was baffled at the whole range of wonderful features at this online dealership. There is a whole range of... More
???This is a dealership website that caught my attention the moment I chanced upon it. I was baffled at the whole range of wonderful features at this online dealership. There is a whole range of really useful and attractive features on its website. Shopping is made great fun; whenever one wants any info of any kind about a model, there is a whole section devoted to it. There is also total ease of use of other features, such as online service appointments. Having tried my hand at some features, I felt compelled to write to you guys about this wonderful website!??
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This was a dream come true. I could never imagine that I would get such a great value for my used Honda car. I had just filled in some forms online giving information about my car model, mileage,... More
This was a dream come true. I could never imagine that I would get such a great value for my used Honda car. I had just filled in some forms online giving information about my car model, mileage, trim and color and sent it across. And to my surprise, I got a quick response from the dealership. Thanks for giving me a wonderful trade-in value for my used 2005 Honda Civic.
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Car-shopping can be so much fun and easy. I felt this after visiting Frontier Honda. I drove out of the showroom in my 2006 Honda Accord Sedan within two hours. I have visited many dealerships and... More
Car-shopping can be so much fun and easy. I felt this after visiting Frontier Honda. I drove out of the showroom in my 2006 Honda Accord Sedan within two hours. I have visited many dealerships and driven many cars in the past 10 years, but never has anything impressed me so much that I felt like writing them back, saying I am happy with your service. Keep up the good work!
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Car-shopping can be so much fun and easy. I felt this after visiting Frontier Honda. I drove out of the showroom in my 2006 Honda Accord Sedan within two hours. I have visited many dealerships and... More
Car-shopping can be so much fun and easy. I felt this after visiting Frontier Honda. I drove out of the showroom in my 2006 Honda Accord Sedan within two hours. I have visited many dealerships and driven many cars in the past 10 years, but never has anything impressed me so much that I felt like writing them back, saying I am happy with your service. Keep up the good work!
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This was a dream come true. I could never imagine that I would get such a great value for my used Honda car. I had just filled in some forms online giving information about my car model, mileage,... More
This was a dream come true. I could never imagine that I would get such a great value for my used Honda car. I had just filled in some forms online giving information about my car model, mileage, trim and color and sent it across. And to my surprise, I got a quick response from the dealership. Thanks for giving me a wonderful trade-in value for my used 2005 Honda Civic.
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This dealership has a spate of discounts and offers on a variety of items. I was surprised to see that it offers a good, flat discount of 10% on ALL accessories. Unlike the usual ???conditions... More
This dealership has a spate of discounts and offers on a variety of items. I was surprised to see that it offers a good, flat discount of 10% on ALL accessories. Unlike the usual ???conditions apply?? and ???see dealer for more details?? labels that most dealerships carry, this is a no-conditions-attached offer. I think that is what I liked about this dealership ??? It is honest about itself. I am sure one can expect some good deals on parts as well.
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