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I have purchased 2 Honda's through Ralph Schomp, and have been very satisfied.Never, never, never got an out of warranty car service there though!!! My clutch went out and they tried to tell me it... More
I have purchased 2 Honda's through Ralph Schomp, and have been very satisfied.Never, never, never got an out of warranty car service there though!!! My clutch went out and they tried to tell me it was 1200 to repair. I went elsewhere and the clutch was 600, added four tires (55k warrantied) and a full tune-up to it... and this all cost me 1200.They charge almost 600 for a tune up here, and are always out of all tires except for the 150 a piece ones... w/no 55k warranty :-) Honda certified technicians? Over-rated... way over-rated!
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I'm a Denver native. Of all the dealerships I've dealt with (quite a few---I'm 54), this one really is the best. I'll be buying my 2009 CRV from them. Their customer service in every regard is the... More
I'm a Denver native. Of all the dealerships I've dealt with (quite a few---I'm 54), this one really is the best. I'll be buying my 2009 CRV from them. Their customer service in every regard is the most ethical I've experienced.
The only negatives are: 1. I emailed Schomp for an offer - from that point on, I received a constant barrage of follow-up emails until I requested that they stop; and 2. my brief experience with the guy who determines trade-in value was not positive - he had a patronizing and condescending attitude.
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I have talked to two salesmen in the last month, and neither one has followed up with me. I want to pay cash for an accord within the next 2-3 weeks. I have a trade in, and wanted to know what... More
I have talked to two salesmen in the last month, and neither one has followed up with me. I want to pay cash for an accord within the next 2-3 weeks. I have a trade in, and wanted to know what figure I would be looking at. I couldn't decide between a honda accord or toyota camry. I guess you made that choice for me.
Susan Thrush
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We recently decided to trade in a vehicle that was having too many problems before its warranty expired. We had already decided to buy either a Toyota or Honda sedan. We went to Schomp first, simply... More
We recently decided to trade in a vehicle that was having too many problems before its warranty expired. We had already decided to buy either a Toyota or Honda sedan. We went to Schomp first, simply because we live nearby, and were pleased to find sales staff who started out by asking us questions to find out what we were looking for and then, amazingly, actually showed us vehicles that were just what we were looking for instead of trying to sell us more car than we needed or wanted. We got a good price on our trade and an honest deal on a basic 07 Accord with no fancy extras, just as we wanted it, with absolutely no pressure to buy up. Schomp is a one-price dealership with salaried sales personnel who are not under the usual pressure to outsell everyone else by whatever means they can dream up. We went home to think about it and then later went to Burt Toyota (next door), because we figured we should go ahead and test drive a Camry for the sake of comparison. There we had the the classic negative car-buying experience, with all the usual pressures from stressed-out, competing sales personnel with no sense of service to the buyer. We felt we were treated a little bit like steers in a feedlot, as we were picked off by one sales person on the floor and herded into his wife's cubicle. Practically the first thing she said to us was that we would have to sign the deal that day--Sat--because she would be way too busy for us on Monday (New Yr's Eve)! We couldn't wait to get out of the place. We felt harrassed from the minute we walked in; even the air freshener was so strong it was oppressive! The Camry itself was comparable to the Accord we were considering but the financial deal couldn't be matched. We wouldn't have bought anything there even if they had matched the deal. We went straight back to the sanity of Schomp and bought the Accord and are looking forward to con
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Our Car was totaled in a car accident and so we had to buy a new car. After the insurance company writes a check for a totaled vehicle things move very quickly and a decision must be made on a new... More
Our Car was totaled in a car accident and so we had to buy a new car. After the insurance company writes a check for a totaled vehicle things move very quickly and a decision must be made on a new vehicle in just a few days. Knowing this we wanted to find a car before we had to felt rushed into a decision. We had already decided on to buy another Honda so we searched the Honda web site for dealers in the area and found Ralph Schomp Honda and a few others. We e-mailed them looking for quotes and answers to questions. Most of the responses we received were a little pushy, but not the representatives from Ralph Schomp. Being in a position where we needed a car and having been through a tragic event the last thing we wanted to do was haggle over anything on a vehicle. We wanted the best price possible for the car we wanted. We were able to make an appointment to come up and look at both the new and used Honda Pilots. The sales rep repeated told us he wanted us to make the right decision for us, it was not about him getting a commission and he wanted us to be very happy with our experience. We test drove the new 2008 Honda Pilots that day and inquired about a few used ones. We received no pressure to buy a new over a used car or to spend more then we wanted to on a car. We received no pressure when we requested time to think about it and wait for our insurance check to come in. We were even able to place a deposit on a used vehicle to hold it until we could make it back up, no pressure at all. Over the next week we watched their on-line inventory to see if anything new came in that might meet our needs. We found another vehicle we were interested in and so contacted our sales rep to get more information. In a few days he had that car pushed to the front of the line in the service department, detailed and waiting for us when we came by a few days latter. He had placed a sol
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17 years ago I realized the only smart thing to do to get away from dealers who shaft the customer on repairs was to shop for a dealer. After deciding on Honda, my wife and I visited EVERY Honda... More
17 years ago I realized the only smart thing to do to get away from dealers who shaft the customer on repairs was to shop for a dealer. After deciding on Honda, my wife and I visited EVERY Honda dealer in the Metro area. Ralph Schomp won my business after that research, but has EARNED it every year since. They are simply there to serve. I've never had to deal with slick sales people just trying to close a deal, and I've never felt like a chump after getting repairs there. I've found them fair at all times, and I have full faith and confidence in them.
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I had service repair performed on my Honda. At first it was only a couple hour repair until some bolts broke when the mechanic began the work. He was honest, apologized, told me what happened and... More
I had service repair performed on my Honda. At first it was only a couple hour repair until some bolts broke when the mechanic began the work. He was honest, apologized, told me what happened and said that he had to keep it all day. He offered me a rental car which I did not want but I was provided transportation back to my home AND when my car was repaired he returned it to my home which eliminated another trip back to the Honda dealer. I respect him for his honesty and how he handled the situation.
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Rod was an exceptional salesman who allowed us to explore all of our options. We had a BLAST on our test drive. Their cars scream...FUN, PERFORMANCE, DYNAMIC! We were treated like a guest in his... More
Rod was an exceptional salesman who allowed us to explore all of our options. We had a BLAST on our test drive. Their cars scream...FUN, PERFORMANCE, DYNAMIC! We were treated like a guest in his home. We were also introduced to managers and other staff members who were nearby!
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I bought a Honda Civic from here, and it was surpisingly pleasant. The dealer didn't try to screw me over or sell me a more expensive car than I could afford. He was actually helpful and courteous... More
I bought a Honda Civic from here, and it was surpisingly pleasant. The dealer didn't try to screw me over or sell me a more expensive car than I could afford. He was actually helpful and courteous throughout the whole process, and gave me a good price for my trade-in.
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