I went there based on reviews I read online. I wish I had read a bad review and gone someplace else. Yes, Dr Kirsten Rojas is a great ob/gyn. But a 2 hour wait before being seen for a basic... More

I went there based on reviews I read online. I wish I had read a bad review and gone someplace else. Yes, Dr Kirsten Rojas is a great ob/gyn. But a 2 hour wait before being seen for a basic annual is horrible. You dont get a person when you call with questions....in fact, several times no one called me back at all. They order needless tests and followup tests. They were downright rude on the phone with me twice. There is NO customer service, I was continually frustrated by them. Now I have to start all over again to find a new ob/gyn. What a pain in the butt. grrrr
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Yes, there is a long wait - especially if you are waiting for Dr. Kirsten, but the staff is very upfront about this and the reason is that the doctor's are in high demand. Also, as with any... More

Yes, there is a long wait - especially if you are waiting for Dr. Kirsten, but the staff is very upfront about this and the reason is that the doctor's are in high demand. Also, as with any Obstetrics doctor, emergencies do arise and babies come anytime of the day - even during appointment times. I have seen all three doctors and have found them to be excellent. Unfortunately, I had a very bad experience during my last pregnancy and the care and genuine concern of this office is truly why I give them such high praise. Not only did all staff show compassion the last thing on their mind that day was my bill. I was told that could be taken care of at a latter date. Yes, they do collect the copay and deductible for pregnancy at the onset but so do other doctors in this area. It is not uncommon practice and anything left over is a credit on your account. In an emergency situation there is no better team both medically and personally. Their expertise is comforting but more importantly they treat they're patients as people not numbers. I would and do highly recommend them.
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I have been torturing my self for three years, and the birth one one child, at MWC. The problem is not the doctors themselves, it's the good cop, bad cop routine they've got going on. The wait... More

I have been torturing my self for three years, and the birth one one child, at MWC. The problem is not the doctors themselves, it's the good cop, bad cop routine they've got going on. The wait time is long and there is never any appologies or explanations. They drum up excuses for you to come back for ultrasounds, monitoring, etc when everything is fine, and of course it is extra $$. The lady who does the ultrasounds, Chris, is a b**** and she has insulted me and my children several times. It feels like the Doctors are sugary sweet but make you feel like you are on the assembly line. Then they send you out to billing and then then you are in trouble. These girls they have working there are classified hags. They do all they can to embarrass, harass, and intimidate you. They do not admit their own errors and contradict what the doctors tell me. The last straw for me was that this week, after getting a blood test results they could not discuss on the phone, the billing department phoned to tell me that I am no longer welome until I paid my outstanding bill (which I have been making payments on) was paid in full an that I needed to cancel my appointment. In shock I called the office to let them know what happened, thinking there had to be a mistake, and the girl cheerfully cancelled my appointment! Also, no, children are NOT welcome at this office. They are treated like vermin, and a receptionist had the gall to tell my mother to take my kids outside while I was in with the doctor. Trust me I am done with these folks. After leaving that office so many times in tears I can't believe I didn't leave sooner. But I guess I just needed that last push out of the nest.
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The staff is the worst. They do their very best to humiliate you in front of other patients. They act as the thugs, doing the doctor's dirty work, strong arming you for cash so that the doctors... More

The staff is the worst. They do their very best to humiliate you in front of other patients. They act as the thugs, doing the doctor's dirty work, strong arming you for cash so that the doctors can prance around like sweethearts. Don't be fooled. I know from first experience that if they think you owe them any amount of money they are not interested in your or your health, (except where it may be construed as mal practice) and they have cheerfully notified me that I am no longer welcome as a patient as long as I have an outstanding bill, even though I am making payments on it. Also, even though Dr Kristen was the doctor on call and delivered my baby, Dr Roberts was supposed to be my doctor, but she didn't even come in to check on me or see the baby while I was in the hospital. I found that to be very rude. If you enjoy assembly line treatment and worst case senarios you will love it here. Pros: Doctors are adequate Cons: Bullys and thugs for office staff
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When I arrived in Las Vegas, I was unsure who a good doctor would be and I did a lot of research. I found Dr. Roberts to be the best in town. She is caring, cautious and really easy to talk to. ... More

When I arrived in Las Vegas, I was unsure who a good doctor would be and I did a lot of research. I found Dr. Roberts to be the best in town. She is caring, cautious and really easy to talk to. The care I have received from her as been nothing less than awesome. However, the reviews concerning the staff are not completely off base, at least when it comes to billing. I have made numerous phone calls to clear up some confusion, but not once has my call been returned. Since I have double insurance, you would think that this office would make sure to clear up any billing matters quickly. I think where the billing department is concerned, the owners of this business may want to find more efficient staff.
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Dr. Lisa Roberts has been nothing less than amazing. I started going to MWC with my first pregnancy and she delivered my son. She is caring, compassionate, precise and there with an open, honest... More

Dr. Lisa Roberts has been nothing less than amazing. I started going to MWC with my first pregnancy and she delivered my son. She is caring, compassionate, precise and there with an open, honest listening ear. She truly cares about her patients and the concerns. We've had some complications and hardships this past year and Dr. Roberts has handled every visit and every concern with the utmost care. Even if I left town, I feel I would come back once a year for my annual just to keep Dr. Roberts. She's truly the best in town.
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My experience with the Meadows Women Center has been absolutely wonderful... from my very first visit to my most recent visit. I just wanted to remind everyone that the doctors and nurses are... More

My experience with the Meadows Women Center has been absolutely wonderful... from my very first visit to my most recent visit. I just wanted to remind everyone that the doctors and nurses are dealing with multiple pregnancies at time. When it comes to the wait time I think people forget about the walk-in emergencies, deliveries, the follow ups, and most of all... giving each patient the time and care that we deserve. Would you rather have these doctors and nurses rush you off without taking the time to respond to your concerns or needs? As for other practices they don't answer questions, you feel rushed, and/or they load you up with drugs with out concern. Dr. Joe - My pregnancy and surgery was a pleasant experience. Thank you for your time and care!
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The reason there is so much staff turn over is because Meadows is an awful place to work. Not just underpaid, but not paid for the time you actually spend working. It is no wonder the staff may be... More

The reason there is so much staff turn over is because Meadows is an awful place to work. Not just underpaid, but not paid for the time you actually spend working. It is no wonder the staff may be rude to you, it's an extremely stressful environment to work in. For as many patients as they do an excellent job caring for there are just as many who don't get appropriate attention, care, or explanations. Unprofessional, stressful, unorganized, and for a patient a time and money pit.
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This office is high tech and high touch. I never understood why I had to fill out the same paperwork everytime I went to the doctor-now I don't because they keep it all online. Dr. Roberts is... More

This office is high tech and high touch. I never understood why I had to fill out the same paperwork everytime I went to the doctor-now I don't because they keep it all online. Dr. Roberts is caring, professional and competent. The staff is efficient, friendly and empathetic. I highly recommend this office.
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i went in for my appt and Sadie, the nurse practiioner admitted to me that the ultrasound machine she was using on me was old and not very good. The second appt they made me wait for 45 min while... More

i went in for my appt and Sadie, the nurse practiioner admitted to me that the ultrasound machine she was using on me was old and not very good. The second appt they made me wait for 45 min while they figured out my insurance that wouldnt start until Sept 1st and I offered to pay cash for the visit and they told me that I had to pay the entire $3000 for services i have yet to receive and then i would be reimbursed once my insurance took effect. I asked them why they didnt call me the day before so we could have sorted all of it out before i drove all the way out there. I told them it was ludacris and i walked out.
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