I first went in to order my wedding dress in october, was told it would be in jan 15 and they would call me. they never called, I called on jan 18th and the lady sounded annoyed, said it was... More

I first went in to order my wedding dress in october, was told it would be in jan 15 and they would call me. they never called, I called on jan 18th and the lady sounded annoyed, said it was probably just late and that I should wait at least a week after it should be in, and that I should wait untill they call me. Feb 8th I call them because I hadn't heard from them yet. (good thing my wedding is in july) they tell me to call back in a couple hours and it seems like its because they cant find my dress. a few hours later, its there so we set up an appt to have it fitted, and although the appt is in a week, I'm skeptical about the experience. Now granted, the entire time people have been very friendly and nice, so I was too, things get busy and it might have just been late. So I try to order bridesmaid dresses through them. I found some online that i liked so i decided to call letts to ask prices to help me decide between the dresses. I called 3 times, each time they were busy, asked for my name, phone number, and what dresses I was interested in and said they'd call back. They never did. The last time I called about dresses (the fourth time) the lady was rude and kept telling me that "oh we dont usually give prices over the phone, you have to come in, but I can make an exception (funny no one else had a problem, yet again they never did call back). so I tell her the dresses, and she says she'll be right back. 35 minutes later of being on hold and hearing nothing from anyone I hang up and admit to my self yet again I've been forgotten. Ya they have great prices but I dont think its worth all the B.S. you have to go through just to get customer service, I'll be getting my bridesmaids dresses through some else thank you.
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Letts Bridal Shop has a lot to choose from. They have some beautiful dresses. The associates have always been very friendly and knowledgeable. The prices are very compareable to other bridal shops.

Letts Bridal Shop has a lot to choose from. They have some beautiful dresses. The associates have always been very friendly and knowledgeable. The prices are very compareable to other bridal shops.
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Lett’s bridal does not have the best selection. This place looks pretty good from the outside but the dresses are not the best. Perhaps a little dated. I thought this place would be great but it... More

Lett’s bridal does not have the best selection. This place looks pretty good from the outside but the dresses are not the best. Perhaps a little dated. I thought this place would be great but it seems like the wedding bell in Okemos is much better as far as selection is considered which to me is the most important thing. Perhaps this is just me though. I would try other places and not just shop here.
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