Good: I like the willingness to rethink the commonly accepted. For example, food recommendations and vaccination protocols are contraversial items, but the vets at this hospital are able to approach them with an open mind, putting their patients' health above their profits.. Bad: APAW is not cheap. Sometimes there is a bit of a wait, especially on Saturdays and Mondays. Despite all this, I have a reasonable degree of trust in this hospital. I urge other pet owners to be proactive in their pets' health and to never blindly trust their vet, any vet.. Improvements: The wait could be shortened. A more holistic approach could be considered in my opinion, including recommending alternatives to prescription diets.. Other: I love all the vets! They are all ladies too, so no male egos to contend with:) Dr. Boyce saved my cat's life when his bladder was blocked and an urgent action was required. She came in after hours to look after him and gave me calls with updates, which is much appreciated. The Doctor and staff were also considerate and showed concern when I had an emergency with a foster cat, who wasn't even their patient. I am grateful to have APAW as my neighborhood vet..