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“I HOP "Worst Ever", Sure Suprised Me”   A. L.

I have been going to I Hop from California to Washington and have eaten at other ones here in the Tacoma which were great and just leaves you feeling good. But yesterday was a different story and... More >

I have been going to I Hop from California to Washington and have eaten at other ones here in the Tacoma which were great and just leaves you feeling good. But yesterday was a different story and now we will never put another foot in any I Hops after at least 20 years of going there. We arrived there at 11:30 am and it looked fairly busy so we had to wait for about 20 minutes, they kept calling other people who came in after us but I told my husband don't fret they haven't got a table for two yet. When they finally got to a table we sat there for just 5 minutes before the waitress came which I thought was fast. Then I looked around and said to my husband "wonder why it took them so long to call us as look there are 4 empty tables here for two people, which they filled while I was talking. After putting in our order we waited and waited, then we saw two ladies get up and walk out when their food came they only tasted it. I said that can't be good. Then all the people that were seated before us were getting there plates. Well it was now 12:50 and we still hadn't got our simple little order or coffee refills for my husband so he finally called the waitress over and asked why are other people getting their food and were not. She said oh and went to the kitchen and said hey wheres my order for table __ __ ? Then you could hear the cook say he put it there whey back so we heard her place the order again and she came to us and said the ham was cold so they had to redo it, my husband said why did everyone get their order whey ahead of us. She kept going back again and again and another 20 minutes went by and now my husband is getting upset and he called her over and said look I want our food or do I need to cancel breakfast and order dinner, and then she got really snotty and said "LOOK ARE YOU GOING TO LISSEN TO ME OR DO YOU JUST WANT TO GO -DO YOU WANT THE MANAGER"? No we just want our food so she says the other waitresses are stealing orders so I said put up a guard or you go guard it I'd like to eat today. Then finally we got our order and my plate had blueberry jam all over the rim but she sat it in front of me and said I can get you a new order if you want to wait. No I snapped I'll eat it anyway. The manager came and she said she was sorry and we could eat free I said no thank you I'll pay my way, she goes ok and that was that. I had only ordered a stack of pancakes, Nothing else and my hubby ordered bacon and eggs sampler and it was 1:30 before we got to eat. That was in Lakewood, Wa at I Hop on Lakewood Drive SW, my advice is on Sunday go to a different I Hop unless you have time on your hands, oh but the way my pancakes were.
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