On multiple occasions, the hotel charges customers for services they do not receive. Often times, dogs who board at the hotel that are signed up for day camp do not get put into camp. The customers... More

On multiple occasions, the hotel charges customers for services they do not receive. Often times, dogs who board at the hotel that are signed up for day camp do not get put into camp. The customers are not made aware of this and are charged for the services. Not only that, the management is god awful. The manager is incompetent at best and such a person should not be head of the most profitable PetSmart PetHotel in the region. The corporate office seems unable to grasp the severity of the situation. Stay away!!
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This business is great because the whole store is easy to navigate through and the people in the store are very quick to I had my dog cleaned here and she's never been cleaner and I also bought... More

This business is great because the whole store is easy to navigate through and the people in the store are very quick to I had my dog cleaned here and she's never been cleaner and I also bought some treats and other dog food. They are very good at taking care of pets and are gentle. My puppy is a happy one for sure. PROS: Clean, friendly environment CONS:
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This store is very nice! Cats, Dogs, Birds & Small Animals, and Fish. Not only is it clean, but they have a huge assortment of pet supplies. The staff is very friendly and helpful. They have... More

This store is very nice! Cats, Dogs, Birds & Small Animals, and Fish. Not only is it clean, but they have a huge assortment of pet supplies. The staff is very friendly and helpful. They have animals for adoption, animal training classes, a vet, a groomer, and a really, really nice pet hotel. You will definitely be impressed by this store.
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This shop is pretty good. It has pretty much everything you need for your pet. I can say that this is a much better pet store around La Jolla compare to the others. In addition, it has it's own... More

This shop is pretty good. It has pretty much everything you need for your pet. I can say that this is a much better pet store around La Jolla compare to the others. In addition, it has it's own hospital and teaching place. It even has class for different levels of dog. The people are nice and friendly too and they are pretty knowledgable about pet too.
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It's still a national chain, but La Jolla is beautiful which makes this place especially wonderful for mye to take my two dogs to. It's like heaven for them, they love it.

It's still a national chain, but La Jolla is beautiful which makes this place especially wonderful for mye to take my two dogs to. It's like heaven for them, they love it.
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petsmart is really cool. they have all kinds of fish. and other pets of different sorts. i wouldnt mine getting my pets there but if i wanted a dog or something i would go to an animal shelter. ... More

petsmart is really cool. they have all kinds of fish. and other pets of different sorts. i wouldnt mine getting my pets there but if i wanted a dog or something i would go to an animal shelter. but this place has all of your pets needs and supplies.
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Petsmart is a great place to get things for all kinds of pets. I go there for my dog and she is always happy with what i get her. They have similar or competitive pricing to Petco and seem to... More

Petsmart is a great place to get things for all kinds of pets. I go there for my dog and she is always happy with what i get her. They have similar or competitive pricing to Petco and seem to have a little bit less in selection, but its still pretty great. One thing i like is their very large selection of fish, which is great for kids who need a starter pet.
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I'm not partial to national pet store chains, but the Petsmart in La Jolla is actually a pretty good place. The store itself is connected to a pet hotel and grooming facility, which is more than a... More

I'm not partial to national pet store chains, but the Petsmart in La Jolla is actually a pretty good place. The store itself is connected to a pet hotel and grooming facility, which is more than a little convenient. Pricing and selection are both fairly decent, and the employees seem fairly well engaged in their line of work. The actual pets they have for sale seem quite active and well-cared for, which always speaks well of a pet store. While the selection of live pets is somewhat limited, this isn't really a consideration, as Petsmart is more of a supply store than a breeding center. Also, it's always a nice mood-boost to stop in and play with the chinchillas. PROS: Decent selection and pricing, clean storefront. CONS: Limited selection of smaller dry pets.
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