I've been going there for a couple of years now, and never really liked the vet. When i'd first met him I thought that he was rude and arrogant. Before my last visit I realized that I was nervous... More

I've been going there for a couple of years now, and never really liked the vet. When i'd first met him I thought that he was rude and arrogant. Before my last visit I realized that I was nervous about seeing him. Huh? Why do I continue to go to a vet that I dread? The answer is, I don't anymore. Next visit will be at a further, less convenient location, because thats how bad he is. He has no table-side manner, kinda like Dr. House, minus the brilliance. Pros: Staff is friendly and helpful Cons: The vet is rude
Less

I must say that my experience at this hospital was stellar and very refreshing! The people that work there are obviously loving and caring as they made my dog feel comfy and calm right away. The... More

I must say that my experience at this hospital was stellar and very refreshing! The people that work there are obviously loving and caring as they made my dog feel comfy and calm right away. The Doctor spoke to me with compassion, as though he genuinely cared about the health and well being of my dog. I did not feel like a "number" in his busy day. He actually took the time to explain things to me. He was very thorough. (hard to find!) He was kind, sensitive and gentle with my dog. I am grateful for his vast knowledge regarding flea and tick control. It was very useful. (especially when you have children in the house!) I felt very comfortable and taken care of here. Any Doctor that goes above and beyond like this one deserves my business. Highly recommended! Pros: He's kind and he takes the time to explain things to you. Cons: None to my knowledge.
Less

I am a first-time dog owner and had questions for my dog's first vet to ensure I am knowledgeable about caring for her. Dr. Schlereth was dismissive and impatient. He lacked any sort of customer... More

I am a first-time dog owner and had questions for my dog's first vet to ensure I am knowledgeable about caring for her. Dr. Schlereth was dismissive and impatient. He lacked any sort of customer service or ability to relate to his patient or patient's owner. I was so excited to learn more about my dog and thought I would be receiving personal care at Banfield in La Jolla. I was so ready to be a life-time customer! Unfortunately, I left confused and disappointed. The nurse was almost apologetic...and far more helpful. The nurse even advised me that their Wellness program is not a savings for healthy young dogs - rather it can cost up to 2 - 5X more than I would normally pay if I just brought her in for her routine check-ups and bought maintenance meds online. If you have money to waste, want a conveyor-belt, drop-off and pick up, with no questions sort-of vet - Banfield's Dr. S will work for you. My sister-in-law loves Dr. S but then she's too busy for her dog, wastes money on that wellness program and does nothing more than ask her family members to drop her dog off and to pick her up when it's time for check ups. She never walks the dog, never takes her out and the dog is very under-socialized. If you care about your dog and want a relationship with your dog's vet, look elsewhere. I have and I am VERY happy now - so is my dog!!
Less

I have used Banfield Pet Hospitals for years and when I recently moved to San Diego I transferred to the nearest one in La Jolla, however I won't be going back as the Vet Dr. Schlerth seemed very... More

I have used Banfield Pet Hospitals for years and when I recently moved to San Diego I transferred to the nearest one in La Jolla, however I won't be going back as the Vet Dr. Schlerth seemed very uninterested in my pet and seemed annoyed at any questions or concerns I had. The nurse there was a lot more helpful with my questions. I recommend Banfield but I don't recommend the La Jolla location or that particular Vet
Less

Doctor Schlereth was totally "not interested" in taking care of my pet, the exam was pretty rough... a total lack of professionalism. Careful with hidden costs! I'll never take my pet to this place... More

Doctor Schlereth was totally "not interested" in taking care of my pet, the exam was pretty rough... a total lack of professionalism. Careful with hidden costs! I'll never take my pet to this place anymore.
Less