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I am a repeat customer of Tucker tires because they have been honest and never try to upsell me. They have an 'old school' way of doing business by getting it done. No employees just hanging... More
I am a repeat customer of Tucker tires because they have been honest and never try to upsell me. They have an 'old school' way of doing business by getting it done. No employees just hanging around while your car sits out back. I don't think the wait is any longer than any other place. It just feels longer because there isn't a store to walk around (and spend more money in) to occupy your time. Bring a book and enjoy the break!
As for the phone service, they aren't here for lattes and muffins, they are in the tire business. Get over yourself and drive down there. That's where the good stuff is.
Pros: reasonable prices, no 'hanging around' the shop
Cons: waiting time is spent in tire storage/waiting room
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We bought some tires for our car in September of last year, they were great tires. Just a week ago however, someone noticed an apparent defect with the tires and we immediately brought our vehicle... More
We bought some tires for our car in September of last year, they were great tires. Just a week ago however, someone noticed an apparent defect with the tires and we immediately brought our vehicle back to them (It's almost April). The guys looked at it and mentioned that they'd seen the defect from another customer & without any questions, and right away, they completely replaced all tires at no charge! This insured that I will do business with no one else because of how this company treated us. We've bought tires from them over the years and the tires we most recently bought were rated top of the line in Consumer Reports, but because this set happened to be defective, I really appreciate the honesty and courtesy displayed by Tucker! Thanks.
Pros: Out the door pricing / Service & Attitude
Cons: Not too bad, but you must wait
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I have been going to Tucker Tire In Laguna Niguel since 1988 and have had great service everytime i have gone there and i have bought many tires from them for myself ,Son's Daughters Wifes.Mom's car... More
I have been going to Tucker Tire In Laguna Niguel since 1988 and have had great service everytime i have gone there and i have bought many tires from them for myself ,Son's Daughters Wifes.Mom's car and and yea sometimes you have to wait but they always get you out the door as fast as possible but try to stay away from buying on saturdays as they are very busy and of course they have fresh coffee and donuts every morning for the customers .You will always get a deal and i have sent many a friend to them and John and Wade and crew are always very helpful in your purchase. ( I know i will continue to shop at Tucker Tire.
Pros: Excellent Service / Great Tire Prices
Cons: Do call early or just drive down to them .
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I would never go anywhere else to buy tires. I did not give them 5 stars because they are BUSY and you have to be willing to wait. They are honest and fair. I would rather deal with someone that I... More
I would never go anywhere else to buy tires. I did not give them 5 stars because they are BUSY and you have to be willing to wait. They are honest and fair. I would rather deal with someone that I can trust then to save few dollars from someone that may cheat me .. mind you, I am NOT suggesting in any way that they are not the cheapest. I don't care ... I go to them for all my tire needs.
Right now I am thinking about, maybe, buying some new wheels for my Aston Martin and Tucker will be the first source that I will check.
Pros: Knowledge, service and trust factor.
Cons: You have to wait .. and wait ..
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These guys don't take reservations for service! They sold my wife a set of tires for a reasonable price, but did not balance them properly. I came back to get them rebalanced and was told to pull... More
These guys don't take reservations for service! They sold my wife a set of tires for a reasonable price, but did not balance them properly. I came back to get them rebalanced and was told to pull around back and was given the impression that I would be taken care of quickly. I sat there for an hour and a half! I asked what was taking so long, and was told that several cars were in front of me. I was here because they didn't do their job right in the first place!!!! They finally rebalanced the tires, I pulled off the lot and drove on the freeway where my SUV continued to shake... these guys are morons who don't know how to balance tires and have awful customer service! Do not go here! Pay the extra $20 and go to costco, discount tires, goodyear... or anywhere but here!
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I have used Tucker Tire for 15-20 years and have always gotten GREAT service. Over the years I have purchased high-end tires for my Mercedes sedan and my Mercedes SL coup, All-weather tires for my... More
I have used Tucker Tire for 15-20 years and have always gotten GREAT service. Over the years I have purchased high-end tires for my Mercedes sedan and my Mercedes SL coup, All-weather tires for my Ford Explorer and Expedition, and heavy duty tires for my work trucks. They have always given me great advice and prompt service. When I ask for advice they never make me feel like they are trying to sell me their most expensive tires, in fact on several occasions they have recomended lower priced tires that will provide better performance. I have never been disappointed.
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Tucker tire is conveniently located off the 5 Freeway. They have a large selection of tires and rims. They provide competitive pricing. What distinguishes Tucker Tire is there service. They provide... More
Tucker tire is conveniently located off the 5 Freeway. They have a large selection of tires and rims. They provide competitive pricing. What distinguishes Tucker Tire is there service. They provide the best service I have ever received from a automobile service company. They are quick responsive and stand by their word and guarantees.
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Good
by
lisayun
2 years ago
Good deal on tires and pretty friendly customer service. This place was recommended by a couple of people that I know.
Pros: NONE
Cons: Horrible customer service, bad attitude, not the best... More
Good deal on tires and pretty friendly customer service. This place was recommended by a couple of people that I know.
Pros: NONE
Cons: Horrible customer service, bad attitude, not the best deal around
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Tucker Tires has the best customer service that I have ever experienced and fantastic prices! They are extremely knowledgable and provide fast service. In addition, if you buy your tires from them,... More
Tucker Tires has the best customer service that I have ever experienced and fantastic prices! They are extremely knowledgable and provide fast service. In addition, if you buy your tires from them, they will rotate you tires for free anytime. I highly recommend them--very trustworthy!!
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tucker is an awesome place! my family has been buying tired from them for over 10 years. all of our cars have and will always have tires from tucker. they are great, easy going people. drop... More
tucker is an awesome place! my family has been buying tired from them for over 10 years. all of our cars have and will always have tires from tucker. they are great, easy going people. drop your car off in the morning and pick it up later. the prices are great, the service is personal. sometimes i don't even think they make a profit. try them out and see for yourself.
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