i recently purchased a dining set for my new orange county home, and was promised a delivery of two to four weeks, i ended up receiving the item alot sooner than expected with no dents scratches... More

i recently purchased a dining set for my new orange county home, and was promised a delivery of two to four weeks, i ended up receiving the item alot sooner than expected with no dents scratches marks or blemishes. the price was hard to beat along with the great service that i have received. Highly reccomend there buisiness
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My wife and i we shop at legends fine furnishing , they are really good customer service i bought an sectional , entertainment , dinette sets , and they all delivery 3 days later as promise , and we... More

My wife and i we shop at legends fine furnishing , they are really good customer service i bought an sectional , entertainment , dinette sets , and they all delivery 3 days later as promise , and we are really happy campers
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I purchase a dresser, mirror and 2 nightstands 10/31/08. I received the dresser, mirror and 1 nightstand. The color was wrong, but I overlooked it, liked the color. They would reorder the other... More

I purchase a dresser, mirror and 2 nightstands 10/31/08. I received the dresser, mirror and 1 nightstand. The color was wrong, but I overlooked it, liked the color. They would reorder the other nightstand as the wrong it was the wrong model. They did attempt to deliver the nightstand 4 times, but each time the furniture was damaged. It was incredible. Could not believe this is happening. The last time they delivered the wrong model and color. They would reorder. I did not hear from them and they will not return my calls. So far I have talked with James, Lee, Jason. No one cares.They will not tell me who is the manager. This has been a nightmare experience. I have gone to the store, they can not guarantee when I will receive my order. Now give me the run around, about the warehouse, order, manager etc. So now I have a mismatch set, with no hope of exchange. This has been a painful experience. This description of what has happen is the shorten version. Lots more stress and frustration dealing with the store, delivery, staff. I have tried to be understanding, but it goes beyond limits. They are deceitful, and give the Asian community a bad name.
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Shopping at legends is recomened. while ago i purchased a sofa made by bernhart and didnt order the love seat, now that i am moving to a bigger house, i need the other piece but the collection is no... More

Shopping at legends is recomened. while ago i purchased a sofa made by bernhart and didnt order the love seat, now that i am moving to a bigger house, i need the other piece but the collection is no longer available. on july 21 i came in the store and talk to one of the sale person. this gentlement was helping me to look up for the collection, he made serveral phone calls and made it posible. before i went to legends, i stop by other store for pricing, this store really has the best price, i was quoted for 2299, 2249and i have to take the floor sample because it was discontinue and it wasnt the color i like ....delivey was 100 and tax. But when i went to legends. this young looking sale person gave me one price, 1950 even(out the door) and i was be able to pick the color i like.i recommended you to come to this place, they really have alot of interesting items.
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I ordered a bed set from these guys and said i would get it within two weeks. The delivery ended up being within a week, I was very happy with that. I highly recommend this store to anyone looking... More

I ordered a bed set from these guys and said i would get it within two weeks. The delivery ended up being within a week, I was very happy with that. I highly recommend this store to anyone looking for high quality furniture.
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july fourth weekend my wife and i was shopping at legends fine furnishing in laguna hills location , we make a purchase and merchandise were delivery on time and we really happy we our furniture , i... More

july fourth weekend my wife and i was shopping at legends fine furnishing in laguna hills location , we make a purchase and merchandise were delivery on time and we really happy we our furniture , i was really prefer friends and family to shop at legends
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We Ordered A couch more than 2 months ago and were told it would take 2-4 weeks. After The first 5 weeks the couch was delivered but was completely wrong. We are now still waiting for the delivery... More

We Ordered A couch more than 2 months ago and were told it would take 2-4 weeks. After The first 5 weeks the couch was delivered but was completely wrong. We are now still waiting for the delivery of attempt number 2. On Monday i was told our couch was done but the manufacturer wouldn't release it for some reason. Its now Friday and I haven't received a phone call. The worst communication and customer service I have ever seen. We will never buy from them again and urge anyone else looking for furniture to do the same. The Quality is nice, in retrospect we would have gone somewhere else.
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My husband and I went to the Laguna Hills Legends store and found a table set we wanted to purchase. However, we would d have had to order the table separately to get what we liked. The sales rep... More

My husband and I went to the Laguna Hills Legends store and found a table set we wanted to purchase. However, we would d have had to order the table separately to get what we liked. The sales rep was friendly at first, even though he was a little pushy about the sale. When we said we weren't going to buy the set, he started to walk away, telling us not to waste his time. We were a little surprised by his reaction, but came back to him to ask another question. Out of the blue, he started to use the F word, telling us he wasn't going to sell anything to us and that we had to get the f..k out of the store (I lost count of the times he told us to get the f..k out!). His yelling embarrassed his colleague who tried to apologize, but he kept telling us off while cowardly walking away. So, what did we do wrong??? Oh my god, we just DIDN'T BUY!! I guess if you're going to go to that store, make sure you buy something or the sales reps will jump at your throat! No need to say we will never go back there again!
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I was reluctant to shop here after seeing poor reviewes on this site, but decided to buy a bedroom set at the Costa Mesa store anyway. I did make sure that it was in stock before buying and it was... More

I was reluctant to shop here after seeing poor reviewes on this site, but decided to buy a bedroom set at the Costa Mesa store anyway. I did make sure that it was in stock before buying and it was delivered and set up as promised. Product quality seems fair for the price and and service was good. Can't comment about others experience, but my was good.
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I worked for Legends for a long time (will not disclose for personal reasons) and I agree with all of the complaints. The management is HORRIBLE. The sales people are on commission, and I learned... More

I worked for Legends for a long time (will not disclose for personal reasons) and I agree with all of the complaints. The management is HORRIBLE. The sales people are on commission, and I learned that furniture is more cut-throat than car sales. Most of these people will say anything to get you to sign. And the fine printed disclosure on the sales form pretty much writes off all of their responsibility. I finally left the company because I was fed up with the lack of service. There is no corporate office. It is owned by a nice, but insufficient man. He only places orders when he has bulk to buy, so if you are ordering from a catalog, he most likely will not even put the order in for months. If you want a refund, you have to pretty much subpeona him to do so. I would say that at least 75% of the customers end up yelling and angry. There are constant Sales that consist of marking everything up 45% then discounting it 25%. He has moved from location to location, always leaving due to bad customer service and the right to do a Going out of business sale with the same discount table as listed above. Honestly, go for a chain. Pay the extra money to be satisfied. Stop buying from these crooks and they will go out of business.
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