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The owner is great, she makes you feel welcome from the moment you walk in the door. I brought my sister for her birthday and we both agreed that our massages were the best we ever had! So were the... More
The owner is great, she makes you feel welcome from the moment you walk in the door. I brought my sister for her birthday and we both agreed that our massages were the best we ever had! So were the facials! They use a lot of different massage techniques on the face and it was amazing and super relaxing! She recommended some great skin care products for us as well. We will definitely be back. The vibe is good and positive and we left feeling relaxed and happy. This place definitely exceeded my expectations!
Pros: staff knowledge and skills
Cons: none that I can think of
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Prices are so much better then the rest and the massages here surpass Montage spa. I love this spa as I can always have a great massage anytime during the week with two hour notice only. Private... More
Prices are so much better then the rest and the massages here surpass Montage spa. I love this spa as I can always have a great massage anytime during the week with two hour notice only. Private steam is a plus too, my girlfriend and I always spend 1/2 hour after our massage to relax and shower in this private stone room. Champagne to follow of course!
Pros: free parking downtown Laguna, experienced staff!
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With the right treatments, priced in my budget and the best products that are made for sensitive acneic skin is hard to find. Marciena spa was so incredible though. My skin never had this kind of... More
With the right treatments, priced in my budget and the best products that are made for sensitive acneic skin is hard to find. Marciena spa was so incredible though. My skin never had this kind of treatment before. I am so glad I found this spa to help me and I love their products as they treat my skin gently and organically.
Pros: downtown Laguna, walking to the beach after
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I have signed up to Citysearch just because I feel it's really important that I share my expreience among all of these raving reviews, which are written by the spa staff themselves, I imagine. I... More
I have signed up to Citysearch just because I feel it's really important that I share my expreience among all of these raving reviews, which are written by the spa staff themselves, I imagine. I went because it sounded great. "Great" was far from my waxing experience.
I had full leg, "brazilian" bikini, and under arm done here by the owner herself. I have been waxing for over ten years and have had a range of experiences. This was by far THE MOST PAINFUL experience of my waxing life!!! I was shocked at the agony as she said that she would use the hard wax on the bikini and underarms, so that it wouldn't hurt as much as the regular wax on the legs. Actually the regular wax wasn't 1/4 as painful as the way she used the hard wax! (which I've had people use on me in the past) She pulled and pulled at the edges to get a good tab of the wax for ripping. 70% of the time, she said it wasn't done hardening enough yet and would go to another patch of hard wax only to do the same thing. Then, she would come back and tug the tab around again and try to lift/scrape an edge with her fingernails, and finally, she would rip it off. It was very, very painful. Also, she used the hard wax over the same area twice and three times to get the hair and leftover wax up and it was super painful.
In the end, she said, 'that's good right" and had just done a normal modest bikini wax. I said "yes, that's good" because I was not about to have her tug and tug through a brazilian. I would not have made it.
In addition to this, she said that she would use a different hard wax under my arms and after she slapped it on, she literally couldn't get it off and was confused as to what wax she had used! She had to use the regular stuff over it to finally rip it off. A waste of time, TMI, unprofessional, and painful!
When I went to pay, she had already left the salon. They charged me for a full brazilian and my "tab" was over $200.00. I asked the woman if she had mistakenly charged me for the brazilian when in fact she had done an extremely minimal bikini wax. The woman answered vaguely that it wasn't for a brazilian and could offer no itemized ticket or receipt to show me.
The next day on the beach, I saw huge patches of hair that she missed on my inner thigh and side of my calf, etc.
Overall: Bad service, terribly painful, bad wax job, and over-the-top expensive. They're right down town and take advantage of location and name to overcharge and underserve. I would imagine it's a tourist trap, like me from Chicago.
Do Not Go Here! It hurts! If I could give it zero stars, I would!
Pros: ZERO
Cons: VERY PAINFUL, $$$, UNPROFESSIONAL
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HAD SUCH A RELAXING AND VERY SPECIAL TIME WITH MY GIRLFRIEND TODAY AT MARCIENA'S. THE MASSAGES WERE EXCEPTIONAL AND SUPER IN EVERY WAY! WE ALSO LOVED THE STEAM ROOM AND THE CHAMPAGNE AND CHOCOLATE... More
HAD SUCH A RELAXING AND VERY SPECIAL TIME WITH MY GIRLFRIEND TODAY AT MARCIENA'S. THE MASSAGES WERE EXCEPTIONAL AND SUPER IN EVERY WAY! WE ALSO LOVED THE STEAM ROOM AND THE CHAMPAGNE AND CHOCOLATE DIPPED STRAWBERRIES AT THE END. LOVE THIS SPA IN LAGUNA BEACH, FREE PARKING TOO. WE ALSO HAD EUROPEAN FACIALS BY THE OWNER WHO REALLY KNOWS HER STUFF. I HAD MY SKIN TAGS TAKEN OFF AND HAD A GREAT LIGHT TREATMENT THAT TOTALLY FIRMED MY SKIN AND TOOK OFF THE FINE WRINKLES IN ONE SESSION. SHE KNOWS WHAT EQUIPMENT IS THE BEST AND LOVES HER CLIENTS AND IS WILLING TO SHARE ALL HER KNOWLEDGE TO HELP ME WITH MY SKIN AND MY DIET. HAD A GREAT WEEKEND AT THIS SPA!
Pros: PRIVATE STEAM AND SHOWER ROOM FOR COUPLES
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Wow. I go to all kinds of spas, here in OC and in VEGAS. Found this one on line and wanted to treat my wife and myself to a day at the spa. Man, am I ever glad I went here. I truly had the most... More
Wow. I go to all kinds of spas, here in OC and in VEGAS. Found this one on line and wanted to treat my wife and myself to a day at the spa. Man, am I ever glad I went here. I truly had the most incredible massage and facial ever! Relaxed in the relaxation area, slept for 15 minutes and also booked for my wife and I to come back in a week. Superior services with unbelievable knowledge - in skin, body care and inner
body work - energy is healing and enlightening.
Pros: free parking downtown Laguna, experienced staff!
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The owner was on a personal call when I arrived. My therapist was late so 20 min after my appointment, she let me into the sauna first. I then waited over half hour in a robe, in the lounge/front... More
The owner was on a personal call when I arrived. My therapist was late so 20 min after my appointment, she let me into the sauna first. I then waited over half hour in a robe, in the lounge/front lobby, with cameras on me. My massage was bad. She talked throughout and was rough. Was rude and barely eased up when I asked. She used so much oil on my head, I could ssqueeze and drip it out of my hair. Facial was nice, but Yvone (the owner) was rude to me. Even commented negatively about my tattoo. After I dressed, I planned to address my disapointment. But no one was to be found. Worst spa experience ever, worst massage ever. Customer service was horrible. Found this place online. - Pictures are Very deceptive, prices do not reflect service.
Pros: Facial
Cons: Price, customer service
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Personalized, professional service for a family member's birthday. They really worked with me to schedule my best available day (a holiday nonetheless) and gave great facials and massages. SO... More
Personalized, professional service for a family member's birthday. They really worked with me to schedule my best available day (a holiday nonetheless) and gave great facials and massages. SO relaxing...great job Marciena Spa! :)
Pros: Facials, Massages
Cons: n/a
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When entering the sophisticated facial room I knew I was in for a real advanced treat. Sure enough, the leg treatment from France started to press air in the boots up to m hips. It equals to 30... More
When entering the sophisticated facial room I knew I was in for a real advanced treat. Sure enough, the leg treatment from France started to press air in the boots up to m hips. It equals to 30 miles of walking, and the cellulite was almost gone by the end of the treatment. My face was being worked on while my cellulite treatment was going on. Then I had the LED light treatment - that was insane. My wrinkles looked so much softer and my skin had a tighter and really beautiful glow. I am hooked on this spa! Free parking too, in Laguna!
Pros: absolutely the most advanced combinations of treatments for the face and body
Cons: none
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we had the best valentines day ever! Marciena spa was perfect in serving chocolate dipped strawberries, excellent champagne and the most incredible hands for taking away all our tension. The... More
we had the best valentines day ever! Marciena spa was perfect in serving chocolate dipped strawberries, excellent champagne and the most incredible hands for taking away all our tension. The massage therapists here are really experienced and know the body! We also enjoyed the private Eucalyptus steam room, cozy and fun. We have never had this type of spa experience in OC before. We highly recommend this spa to all in OC and those visitors that come to gorgeous Laguna BEACH!
Pros: beautiful spa, state of the art technology, experienced and personal staff
Cons: none
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