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Poor Customer service after the sale. Movers damaged interior property and business was reluct. to fix issues. Non stop passing the buck - Does the owner even care they run that place into the... More
Poor Customer service after the sale. Movers damaged interior property and business was reluct. to fix issues. Non stop passing the buck - Does the owner even care they run that place into the ground?
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My couch broke in half after 2 years. Did not want to replace this couch with the same poorly built couch. They would not let me choose another model. This is not the way to do good business and... More
My couch broke in half after 2 years. Did not want to replace this couch with the same poorly built couch. They would not let me choose another model. This is not the way to do good business and keep your customers coming back.
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We bought a couch, loveseat, and corner which I loved, also reserved a bedroom suite. When returning to purchase the suite, it had been sold and was discontinued. 1 year after purchase, cushions... More
We bought a couch, loveseat, and corner which I loved, also reserved a bedroom suite. When returning to purchase the suite, it had been sold and was discontinued. 1 year after purchase, cushions were crushed etc. We had purchased the "exteded warrenty so someone came out to look at the repairs needed and said they would order the parts and would call us when they came in. We have never heard back from them. I have called 3 times in vain, someone will always call me back and nobody ever has.
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When we moved to Knoxville, we searched a dozen different furniture stores for the best price, best quality, and best service. Brown Squirrel was the only place in our area that served all three... More
When we moved to Knoxville, we searched a dozen different furniture stores for the best price, best quality, and best service. Brown Squirrel was the only place in our area that served all three purposes, and the selection was Awesome!! The wife and I bought our living room furniture, got quick financing with no interest for 4 years, and the Staff was courteous and friendly!! Thanks for making our shopping experience so much FUN!!
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When we bought our condo, of course we wanted new furniture. But we couldn't afford to spend an arm and a leg on it. We went to Brown Squirrel and finally found something that both me and my husband... More
When we bought our condo, of course we wanted new furniture. But we couldn't afford to spend an arm and a leg on it. We went to Brown Squirrel and finally found something that both me and my husband could agree on. The salesman was extremely friendly and helpful. We even haggled with him on the price and saved our self a little money in the process. We ended up having to wait about 4 weeks to get the color that we wanted, but it was well worth the wait. It is the most comfortable and easy to care for furniture we have ever owned.
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I love going to Brown Squirrel to buy furniture. It's good quality items for a very low price. The sales staff is friendly although I always have a hard time finding someone to help me. Every time I... More
I love going to Brown Squirrel to buy furniture. It's good quality items for a very low price. The sales staff is friendly although I always have a hard time finding someone to help me. Every time I need a new piece of furniture, Brown Squirrel is the place I go. They also have a great clearance room.
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What's a Brown Squirrel got to do with Furniture? I do not know, but what I do know is that Brown Squirrel Furniture has a large selection of furniture at unbeatable prices. They have the... More
What's a Brown Squirrel got to do with Furniture? I do not know, but what I do know is that Brown Squirrel Furniture has a large selection of furniture at unbeatable prices. They have the friendliest most helpful staff that's not just there to steal your money, they help you find what you need at the price you can afford.
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