I will say that when I was looking to purchase a new vehicle, I was walking around the lot for about 5 minutes and was approached by 3 different sales people even though I told all three I was just... More

I will say that when I was looking to purchase a new vehicle, I was walking around the lot for about 5 minutes and was approached by 3 different sales people even though I told all three I was just looking. I don't like that!
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I have been using Jim Cogdill's Service Department for the past 25 years for all of my vehicles (including 10 company vehicles) Roger (Service Manager) and John Winkler (Quick lube and Tire... More

I have been using Jim Cogdill's Service Department for the past 25 years for all of my vehicles (including 10 company vehicles) Roger (Service Manager) and John Winkler (Quick lube and Tire Manager) are GREAT!! I don't know how they stay in business with such low Oil Change prices ($17.95) and they always clean my cars for FREE!!! Now certainly through the years they have had a couple of Service Advisors that may not have been 5-Star quality but they didn't last long. For the most part I found if you have a problem and will talk to Roger- John A. or John W. they will always do what is right. I trust these guys enough to let them work on my 75 year old mothers 1993 Dodge Spirit! and my Daughters 2000 Toyota Camry and I promise the last thing I need either one of them to have is car trouble! I think you should give these guys a try (if for nothing else their $17.95 oil change and free clean up!) FYI - they won't always ask you if you want a free clean up so you have to tell them and they will do it. Pros: They are open late during the week and all day saturday and have cheap oil changes Cons: they have 3 crews (1 is ok but not as good as the other 2) ask for John A or John W
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i DON'T UNDERSTAND THESE BAD REVIEWS. I have used Cogdill's website several times and have always had promt a professional service. I have purchased my last two Dodge trucks from Cogdill (both... More

i DON'T UNDERSTAND THESE BAD REVIEWS. I have used Cogdill's website several times and have always had promt a professional service. I have purchased my last two Dodge trucks from Cogdill (both using there website) I always schedule my service online and have always had terrific service. Pros: fast and efficient service Cons: small facility
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I had ask for a trade in value as listed on their site by email 7 - 9 months ago and ask a sales person to contact me to set up a trial drive of the perticular vehicle I had wanted to trade for .... More

I had ask for a trade in value as listed on their site by email 7 - 9 months ago and ask a sales person to contact me to set up a trial drive of the perticular vehicle I had wanted to trade for . But as fof today have never got an email or a phone call .The tv adds tell and show different than when calling or doing an on line inventory search of the car lot. Its always just sold uhhhhhg.
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After using their service for 4 years (less and less with time), we have decided to stop using it. Our confidence in their professionalism has gone to zero. Almost every time we took the car for... More

After using their service for 4 years (less and less with time), we have decided to stop using it. Our confidence in their professionalism has gone to zero. Almost every time we took the car for service, we felt that our time was not respected and we were not being told the truth. We also did not feel our time was being respected. We have made a decision not to go there any more few times before, but were always coming back since they are the only Dodge dealership nearby working on Saturdays and we felt more comfortable taking the car to a dealership for more serious repair. My wife was once offered to replace the rear brakes just a few months after both rotors and pads have been replaced elsewhere. The final thing, however that made us decide to stop going there for good was the following. During the last few months, I started feeling good about them since (3 years after providing them with my email address) I started receiving email reminders about the service with coupons. There was also an webpage showing all the previous repair and offered making appointments online. I started feeling that they have finally become a real professional dealership. I have made my appointment online, and was told to expect confirmation email within 24-48 hrs. 3 days later, when I called, I was told that the "computer guy" was not there and offered to make another appointment on the phone. When I took the car in, Friday night so it could be looked Saturday in the morning, I was told that there was no appointment!!?? I made a third appointment and gave the coupon for free suspension inspection. I received a phone call at 3:30 pm saying that the "transmission guy", needed to look at one of the things, was not there and that I should pick the car up Monday. They were also not aware of my coupon. I decided to have just the oil change there and take the car.
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