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I have seen Dr. Lovely for years and I've always had a great experience!
I have seen Dr. Lovely for years and I've always had a great experience!
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I concur with the others here... billing is a NIGHTMARE!!! They are pushy in getting you to buy or do any procedure they can and are terrible with billing. I am in a personal dispute with them... More
I concur with the others here... billing is a NIGHTMARE!!! They are pushy in getting you to buy or do any procedure they can and are terrible with billing. I am in a personal dispute with them currently due to them calling on my behalf (while in the chair) to see if I was covered by BCBS ... I was not AND they never called! They have begun bully tactics with a collection company that CLEARLY feels they did something wrong ... asked me to call them to work something out if I could.
Best to take your business elsewhere and enjoy your life and dental health.
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I have been going to parkway dental for years and I love the staff and quality care I receive.
I have been going to parkway dental for years and I love the staff and quality care I receive.
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We encountered a very rude person named Stephanie. Actually hung up on us when we questioned something about the high bill. The show is run by the staff and the poor dentists know nothing about... More
We encountered a very rude person named Stephanie. Actually hung up on us when we questioned something about the high bill. The show is run by the staff and the poor dentists know nothing about the fact they are running off business.
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There is a very rude, very confrontational hygienist there named Marlena. When I called to ask that my records be transferred to another dentist, they denied that they had an office manager and told... More
There is a very rude, very confrontational hygienist there named Marlena. When I called to ask that my records be transferred to another dentist, they denied that they had an office manager and told me that I would be responsible for $20 duplication fee for my x-rays. I am still following up and found out that many people have come from that dentist to another nearby due to complaints about the same hygienist
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The Dentists are qualified and professional.
However, be wary of their insurance billing
procedures. Services are performed, sometimes,
without checking whether they are covered... More
The Dentists are qualified and professional.
However, be wary of their insurance billing
procedures. Services are performed, sometimes,
without checking whether they are covered under
insurance plans and patients are left with
substantial out of pocket expenses.
Customer service is average and needs a
refresher course.
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Parkway Dental has a new office that has been open approximately a year. It is really pretty and looks expensive. There are 2 male dentists in this group and they are both very nice. I never seem to... More
Parkway Dental has a new office that has been open approximately a year. It is really pretty and looks expensive. There are 2 male dentists in this group and they are both very nice. I never seem to have to wait long to get back to get my teeth cleaned, however it does take a long time to get an appointment unless it is an emergency. They seem to be on most insurance plans but ask before you make an appointment.
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