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I have never written a bad review about anywhere, but I'm afraid this will be the first....and I am so disappointed, because I tried this salon based on the good reviews I had read. I don't know if... More
I have never written a bad review about anywhere, but I'm afraid this will be the first....and I am so disappointed, because I tried this salon based on the good reviews I had read. I don't know if I just got a bad stylist or what, but I requested one of the "senior" stylists, and paid for it. It's a shame that I ended up so upset with how everything turned out.
First of all, my stylist scheduled two haircuts almost at the same time, so from the very beginning, I felt like she was rushing me. That feeling continued to the very end of the appointment when she sent me out the door with half a wet head of hair. My hair is naturally wavy, (which I informed her of) so if you blowdry half of it, and not the rest, you get a frazzled, hot mess. I was so embarrassed when I went to pay at the front desk. I just don't think you should look worse than when you came in when you go to a salon. When I got home and started to try to fix it, I noticed that it was extremely uneven--longer on one side. Won't be returning, EVER.
Pros: Friendly
Cons: Felt rushed
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Will never go back. The lady at the front desk was nice, that was the only pleasant experience. I will go where my time/money is appreciated. (I'm NOT even demanding, before the attacks come of... More
Will never go back. The lady at the front desk was nice, that was the only pleasant experience. I will go where my time/money is appreciated. (I'm NOT even demanding, before the attacks come of being needy). Sorry but Azzure, gets two thumbs down in my book.
Pros: Lady at front desk was nice, that's it
Cons: Acted above their customers, who's paying who?
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I recently moved to Knoxville, and I had been trying to find a place to get my regular haircut & highlight. The only place that I was satisfied with was Salon Azure. Cindy cut & highlighted my... More
I recently moved to Knoxville, and I had been trying to find a place to get my regular haircut & highlight. The only place that I was satisfied with was Salon Azure. Cindy cut & highlighted my hair, and Kendra washed and styled it. Let me tell you.. This duo made me look like a rockstar! I am soo glad I found Salon Azure, and I will continue to request for both Cindy & Kendra from now on!
Pros: Get Cindy && Kendra!!!
Cons: none :)
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The silly nit picky comments down there are ridiculous. I'm crazy picky about where I get my hair done and was traumatized when I moved here knowing I'd have to find a new salon to go with my new... More
The silly nit picky comments down there are ridiculous. I'm crazy picky about where I get my hair done and was traumatized when I moved here knowing I'd have to find a new salon to go with my new town.
I can be the impossible client that comes in with no idea what I really want at all to the impossible client that is way too specific on what I want and I have always left very happy.
The front desk has always treated me well. Never had any of those problems seeming like I was interrupting them that were mentioned. I am always offered a drink of tea or coffee.
I've never had products pushed on me what so ever. Sometimes I even have to tell my stylist I want them, other times I don't purchase any at all.
I've gone on many occasions, and treated friends to a new cut there as well and have always been treated very nicely and professionally.
The stylist and colorist are knowledgeable enough to recommend what might look best rather than just doing whatever. I've seen Rocky, Holly, Katie and oh gosh dear I forgot the most recent name for my cut (but I adore you too dear) and every one of them have pampered me, made me feel very comfortable and have been great conversationalist as well as stylist.
I'll be back next week for my next style and don't plan on going anywhere else. I'd recommend this to anybody looking not only for a good style but for a good experience and a few hours of pampering.
Pros: Knowledagble Stylist, Natural Products, Comfort, Professional but fun
Cons: None
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Thank you Salon Azure! I live in the Bearden area and have "salon hopped" to all the salons in this area trying to find that reliable salon. Well, I've found it! I went yesterday (Saturday) and... More
Thank you Salon Azure! I live in the Bearden area and have "salon hopped" to all the salons in this area trying to find that reliable salon. Well, I've found it! I went yesterday (Saturday) and received highlights and a cut, which I needed desperately! I was a little nervous about going on a Saturday because I felt like it would be extremely busy and I wouldn't get the attention I needed for the new style I wanted. Well, I was wrong! Katie did my color and she was awesome! I will definitely be visiting her on a regular basis now! I told her what I was looking for and she made some recommendations and it turned out just the way I had hoped!! Michelle cut my hair and did exactly what I requested. Even though it was a Saturday, I received the service I was hoping for and never had to wait! Just can't beat that! Oh, when I was checking out I was expecting the price the be a lot more than it was because I know I've paid more elsewhere and for being a new customer they offer a complementary follow-up appointment to make sure your new style is what you wanted! Salon Azure...please don't change! I truly appreciate it!
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I visited Azure in February of 2007 and received probably the best haircut I've ever gotten. I thought the peppermint oil scalp massage was very classy and was something very different from any... More
I visited Azure in February of 2007 and received probably the best haircut I've ever gotten. I thought the peppermint oil scalp massage was very classy and was something very different from any other salon I've been to. The front desk was very accommodating while I was waiting for my appointment. I have a very important interview coming up and was looking for a good place to get a manicure and highlights. I saw Azure on citysearch while searching and saw some of the business' responses to negative feedback. To "LOL" and poke fun at negative reviews seems more like something SuperCuts would do rather than a salon of supposed caliber like Azure. There is a much classier way to deal with it than how you guys handled it, and I'd rather spend my money where the business is actually professional in responding to its customers' problems rather than "LOL"ing at them and saying they're just jealous.
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I recently had a baby and wanted a "Mommy makeover". I saw the salon in passing and figured I would try it out. I had an idea in my head of what I wanted to achieve and they made it happen! Rocky... More
I recently had a baby and wanted a "Mommy makeover". I saw the salon in passing and figured I would try it out. I had an idea in my head of what I wanted to achieve and they made it happen! Rocky and Tera worked on my hair and they were a GREAT team!! I was VERY pleased with my new look. No complaints at all. They were very easy to talk to and Rocky seemed to really care about what color we were going to use. He was very specific about choosing a color. They also do complimentary makeup after your service!
Pros: Whole experience was pleasant
Cons: None
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The salon industry in Knoxville is booming. Salon Azure is growing too. They have moved into a much larger new space alongside Kingston Pike. It is in the Homberg area and has convenient parking.... More
The salon industry in Knoxville is booming. Salon Azure is growing too. They have moved into a much larger new space alongside Kingston Pike. It is in the Homberg area and has convenient parking. The stylists are creative and seem happy to be working in their hip new digs. Aveda products are the focus here - I love Aveda. I recently walked in and received great service and a great haircut without a prior appointment. I enjoyed the music choices and the whole atmosphere of this new salon star.
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Holly Schneck(sp?) does my hair and she does it perfect every time! I have never had a stylist who actually did my hair like I wanted it, but Holly gives me exactly the look I want! Great job,... More
Holly Schneck(sp?) does my hair and she does it perfect every time! I have never had a stylist who actually did my hair like I wanted it, but Holly gives me exactly the look I want! Great job, Holly!
Pros: Free trim between visits
Cons: none
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I recently lost 10 pounds and wanted to reward myself by splurging with a new hairstyle. I had heard great things about Salon Azure and decided to book my appointment there. Wow! What a great... More
I recently lost 10 pounds and wanted to reward myself by splurging with a new hairstyle. I had heard great things about Salon Azure and decided to book my appointment there. Wow! What a great experience! When you walk in the door, you're greeted by such a lovely herbal scent. There's tea, coffee and nice cushy sofas to relax in while you wait. The complimentary scalp and shoulder massage was heavenly.
But I haven't gotten to the best part yet...the haircut. I tend to get stuck in a rut with my hairstyle, but this time I wanted something new, but only had a vague idea in my head of what I wanted. My stylist, Heather, took that idea, adjusted it to suit my features and lifestyle, and made it real...and it looks fabulous! I prefer my hair to be low maintenance and every other salon I've ever been to still insists on teasing, curling, and spraying my hair even though I've stated that I'm not going to do all of that when I get home. But Heather made my hair look great with nothing more than a quick blowdry and brushing. So, even after just a shower, brush and blowdry, my hair looks as fabulous today as it did the day I stepped out of the salon.
Despite the fact that Salon Azure tends to be a bit pricier than most other salons, I will definitely be making it my regular salon. It's absolutely worth it!
Pros: Ambience, Skill of Stylist, Little Extras (massage, tea, etc)
Cons: A Bit Pricey (but worth it!)
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