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I purchased a washer and was very unhappy with my choice. I called and they did their best to...
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I purchased a washer and was very unhappy with my choice. I called and they did their best to resolve the problem. When I was still not satisfied with the washer, they gave me a full credit toward the washer of my choice and didn't charge me to deliver & install the new washer. Doesn't get much better than this folks!
Pros: Friendly, knowledgeable, courteous, customer service oriented
Cons: Somewhat limited selection of brands
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Lighting Gallery
Category:
Appliances
600 E Magnolia Ave
Knoxville,
Tennessee 37917
It is a little hard to figure out how to get into the business since the road construction, but...
More 1 year ago
It is a little hard to figure out how to get into the business since the road construction, but once in the place was very nice. They did not know where to get the strange light bulb I was looking for but gave me some suggestions. I would send people to them.
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This is a wonderful place to do business. If you are into sewing and crafts - this is the place...
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This is a wonderful place to do business. If you are into sewing and crafts - this is the place to help you out. They carry parts - fabric - notions - and even have classes. They carry embroidery supplies and software and carry a great line of sewing machines and cabinets. They will give free extimates on your repairs. They even say that they strive for 1 day service. They are known as knoxvilles oldest sewing machine store and they are the only dealer around that carry the Pfaff brand. They are in a great location with plenty of parking and easy accessibility. Their sales staff are very knowledgeable and are very friendly. Walking into their shop is a great experience. I have done alot of business here and thoroughly enjoy them.
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If you are looking to buy a new appliance, then take that short drive to Appliance City Warehouse....
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If you are looking to buy a new appliance, then take that short drive to Appliance City Warehouse. They offer top of the line appliances at unbelievably low prices. Their sales team is not like those of other big department stores, but rather they try to sell something that you wll actually use to make you happy and are not simply out to steal your money.
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I bought a wash machine from them a few years ago and had some trouble old after it was no longer...
More 1 year ago
I bought a wash machine from them a few years ago and had some trouble old after it was no longer covered. They contacted the manufacturer and had them send me parts. They are good people and care for customers. I would buy again from them and send people to them.
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On 07/02/07, Goodman's Appliance & Refrigeration Repair came to repair my Frigedare...
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On 07/02/07, Goodman's Appliance & Refrigeration Repair came to repair my Frigedare refrigerator. The freezer had ice/frost on the back wall and the refridgerator was not cooling. He defrosted the freezer and replaced a part (something to do with the defrosting), all for $177.00. On 07/21/07 I noticed the refrigerator was not real cool and that the freezer was once again had ice/frost on the back wall. On 07/23/07 I called Goodman's and the woman answering the phone said she would look through their receipts after I informed her Goodman's "repaired" my refridgerator on 07/02/07. After an hour or so, I called Goodman's again, only to get their answering service. I left another message with them. After about 2 hours, I called again, same thing. On 07/24/07, I started calling again and left yet another message with the answering service. After several calls, I called again and asked the answering service if they could at least tell Goodman's to call me and tell me, "yes" or "no," if they were coming to repair my refridgerator. I never heard from them and they never showed up. On 07/25/07, I called another appliance repair company and they came out at approximately 7:30 p.m. I was told by them that the part that Goodman's installed was a GE part. He explained that my freezer was not defrosting (same problem I originally called Goodman's for). He said that after the ice/frost was defrosted my refridgerator would freeze/cool until it froze up again. He defrosted my freezer so that I could put my food back in the refridgerator and ordered the CORRECT part the next day. My experience with Goodman's was not good and I will never ever call them again and I WILL tell about my experience with them. Goodman's ripped me off of $177.00. This is my first review about this company, but, it won't be my last.
Pros: None
Cons: Rip off!
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Sew N Vac
Category:
Appliances
154 N Peters Rd
Knoxville,
Tennessee 37923
I bought a sewing/embriodery machine from Sew-n-Vac located in JoAnn Etc. I spent a large amount...
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I bought a sewing/embriodery machine from Sew-n-Vac located in JoAnn Etc. I spent a large amount of money on this machine. When I was interested in buying in it the staff was very helpful, but after I bought it they were too busy to help me. I had some problems understanding the machine and had called and asked for help. No one helped me, they took my number and said they would call back, they never did. I went up there twice only to be told they were too busy. It's funny they weren't too busy to take my money a few months ago but they are too busy to answer my questions. If you want a machine please go somewhere else.
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