i bought everything here for my wedding! everyone and everything is great! i will definitely recommend that my friends go to the bridal garden when they get engaged! Pros: beautiful gowns, great... More

i bought everything here for my wedding! everyone and everything is great! i will definitely recommend that my friends go to the bridal garden when they get engaged! Pros: beautiful gowns, great employees Cons: parking
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have had the worst possible experience at the Bridal Garden. Initially, everything seems wonderful, amazing: so easy! There is a mix of staff: some with an idea of what customer service means and... More

have had the worst possible experience at the Bridal Garden. Initially, everything seems wonderful, amazing: so easy! There is a mix of staff: some with an idea of what customer service means and some straight out of a high school drama. The alterations employees were terrible to work with, extremely unpleasant and unreliable. Both owners (previous and present) have been disgustingly irresponsible, unprofessional and dishonest. My dress ripped in 3 places on my wedding day and they have it now and have fixed it yet have not called me back to answer my questions or speak to me further about their responsibility. My dress was supposed to be cleaned 1 year ago and it is still in their shop DIRTY! I have tried to talk to the owner but have been tossed around aimlessly from one excuse to the next. They have been contacted by the b business b regarding my complaint and have not had the decency to call me back!!! I am thoroughly APPAULED AT THE BRIDAL GARDEN. THEY ARE A GREAT DISSAPPOINTMENT. I AM DISGUSTED. Pros: Great designer gowns, nice locaiton. Cons: Terrible prices, poor accessories, terrible customer service
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I visited the Bridal Garden today, and I LOVED it! The staff was so nice and helpful! I had an idea of what I was looking for, and the employees at the Bridal Garden all made me feel relaxed &... More

I visited the Bridal Garden today, and I LOVED it! The staff was so nice and helpful! I had an idea of what I was looking for, and the employees at the Bridal Garden all made me feel relaxed & happy. My wedding is coming up really soon, and the staff at the Bridal Garden showed me every dress that I could get in time for my wedding. One in particular that I am in love with. I plan on buying it this week! The girls are so nice, and they have the prettiest dresses. Pros: Beautiful dresses, helpful staff, good atmosphere. Cons: Parking
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I had the best time at The Bridal Garden. The girls felt like friends. I have so much going on with school that I felt to busy to enjoy this experience but once I was there I didn't want to leave! I... More

I had the best time at The Bridal Garden. The girls felt like friends. I have so much going on with school that I felt to busy to enjoy this experience but once I was there I didn't want to leave! I definitely recommend buying your gown there. Pros: all the gowns are beautiful, hard to choose one Cons: What are the drawbacks?
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I have been dreaming of shopping for my wedding dress since I was a little girl. You imagine this fabulous wonderful princess like experience and I am so lucky that I had that at the BRIDAL GARDEN!!... More

I have been dreaming of shopping for my wedding dress since I was a little girl. You imagine this fabulous wonderful princess like experience and I am so lucky that I had that at the BRIDAL GARDEN!! As I understand the store is under new ownership and wow does she put her heart and soul into each bride. There was another bride at the same time as me in the store. The staff was so wonderful and attentive to each of us. They sure make you feel like you are a princess. They outfitted me from head to toe. Wonderful selection, shoes, tiaras and veils! I will back them 100%! Skip all the other stores and run don't walk to the Bridal Garden! Pros: Staff, Dress selection and Location Cons: I can't come up with one
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I can't believe you latest two people are talking about the same place I visited - THREE TIMES! The Bridal Garden! bought my gown from them on my third visit after I visited shops throughout the... More

I can't believe you latest two people are talking about the same place I visited - THREE TIMES! The Bridal Garden! bought my gown from them on my third visit after I visited shops throughout the area and while some of them are pretty shops - not ONE of them measured up to what I'd hoped for in choosing and buying my once in a lifetime purchase besides THE BRIDAL GARDEN!!! The staff and owners were the most attentive and warm of any of the shops I visited. During each of my visits I had my mom and a couple of them I brought different bridesmaids with me. They treated each of us so great! I bought my gown and 8 bridesmaids gowns...one of my bridesmaids has gone back so she can have the same experience in buying her wedding gown and the others that aren't married yet want to go to The Bridal Garden when they get engaged. If you want to make the most of the whole experience of buying your gown - you have to make time to visit The Bridal Garden. They give you over an hour to try on gowns and help with all your questions and concerns to make your choice. They have such beautiful gowns and if you bother to visit other shops in the Seattle area, you'll find gowns less expensive, and lots MORE expensive, but you won't find the service you'd get at this shop I LOVE The Bridal Garden and will share my experience with anyone I know. I hope all future brides get to have such a memorable experience. Pros: Ambience Cons: Parking was tough, but the weather was gorgeous and the shop is right next to the lake!
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All I can say is DITTO! After this most recent experience of purchasing a very expensive bridesmaid dress and to pick it up all wrinkled and with loose thread I was extremely dissapointed. I even... More

All I can say is DITTO! After this most recent experience of purchasing a very expensive bridesmaid dress and to pick it up all wrinkled and with loose thread I was extremely dissapointed. I even called in the morning to let them know that I would be picking it up and no need to try it on (cause there was no way that I would be having them do my alterations!). When I showed up they rudely asked if I had an appointment and I informed them that I had called earlier to say that I was picking it up. After 10 minutes of waiting in the front while the woman who had helped me originally was then helping a bride in the back and the other woman who wrote the message on August 20th (who I do not know nor ever met, but was waiting very patiently in the lobby) finally brings out my dress and says, "HERE!" No thank you, no nothing. Needless to say, this was after my ordering experience was somewhat of a disaster and I was asked if I would be losing weight before the wedding that I was a bridesmaid and deciphering between a size 6 or 8! Overall, very rude, no customer service and a waste of your time and money. Pros: Beautiful gowns Cons: Everything, overall experience, very expensive
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I was sent to the Bridal Garden as a bridesmaid to find dresses by a specific designer. They had her stuff so we tried it on, though we should have run from that place the minute we got there. The... More

I was sent to the Bridal Garden as a bridesmaid to find dresses by a specific designer. They had her stuff so we tried it on, though we should have run from that place the minute we got there. The staff there has never had any training in customer service and clearly they all lack in general social graces. When you call on the phone they are short and rude. My friend called to ask sizing questions and was completely offended by the disrespectful woman on the phone. When I have called to check in about picking up my dress, they act as though they hardly have time for your call. During the appointment we had to try dresses on, I was literally (an painfully) clamped into the dress by an industrial strength clamp and received no apologies for the bruise that the experience left behind. I am frankly bummed that I had to give this horrendous shop any money and wish I could have purchased the same dress from a business that prides itself on being friendly and helpful. As a bride that just got married myself, I would never tell anyone to go to this shop if you want to enjoy the whole wedding experience. The Bridal Garden would surely leave a black mark on your entire process. Pros: They had the dresses my friend was eyeing. Cons: The customer service is hideous and I dreaded having to go in a second time.
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The first time I visited the Bridal Garden I was excited to look at their dresses because a friend of mine told me that they were very friendly and helpful. My first experience was very pleasant,... More

The first time I visited the Bridal Garden I was excited to look at their dresses because a friend of mine told me that they were very friendly and helpful. My first experience was very pleasant, and I looked forward to returning with my mom. I called and left a message on a Monday (they are closed Monday and Tuesday) requesting to make an appointment, and ended up having to call again on Wednesday to follow up and make the appointment. The woman I spoke with on the phone was very unhelpful, and it seemed like she was doing me a favor just by taking the call, but I managed to make the appointment in the end. When my mom and I entered the shop the owner and another assistant were busy with other people, but the owner and I made eye contact so I assumed that she would be with us shortly. While we waited to be acknowledged I began to show my mom the dresses I liked, and after a few minutes we stood right at the register so that they knew we were waiting to be served. Another five minutes passed, and again the owner looked over at us, and yet no one ever managed to smile or say something along the lines of, "We'll be right with you." It's one thing when a shop assistant is rude or unhelpful, but the owner? I refuse to spend thousands of dollars in a shop that doesn't appreciate me as a customer and so I will not be returning to the Bridal Garden.
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I just got back from the Bridal Garden and was very impressed! The staff was great, the store was very nice and organized. I found 4 dresses i LOVED. I am taking my friends back with me to pick a... More

I just got back from the Bridal Garden and was very impressed! The staff was great, the store was very nice and organized. I found 4 dresses i LOVED. I am taking my friends back with me to pick a final one. The staff was very nice and helped pick out gowns for me and also grabbed veils and broaches to help visualize. I have been to 4 bridal shops and this was the best! There dresses range from $1500- $5000, i found tons for around $1800.
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