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We purchased a 2006 Jeep Wrangler from Robert Nelson in April 2009. It was painless! There was...
More 4 months ago
We purchased a 2006 Jeep Wrangler from Robert Nelson in April 2009. It was painless! There was very little back and forth, he was honest and truly listened to what we were willing to spend and didn't try to fit us into something for more money. We felt we were given a very fair deal. We came in with our own great rate for financing but when we got to financing our finance guy found us an even lower rate. Our Jeep came with both a soft top and hard top, we didn't get around to putting the soft top up for a couple of months (hey, it's the Northwest!) when we did we found that the side and back windows were not the correct ones for our Jeep. We informed them and we now have the correct windows for our Jeep. This is by far the best experience we have ever had with an auto dealership. If you are looking for a dealership that values their relationships with their customers we would highly recommend Rairdon's of Kirkland!!!
Pros: Sales, Management, Follow Through, Financing
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Honda Of Kirkland
Category:
Honda Dealers
12420 NE 85TH St
Kirkland,
Washington 98033
Indeed the customer service is very good. The check up is pretty thourough - and they guaranty...
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Indeed the customer service is very good. The check up is pretty thourough - and they guaranty their work. After the appointment they followed up with couple of phone calls, to see if everything is OK and we are (still) happy with the work done. And we still are very happy with the work and with their customer service.
PROS: 5 stars customer service
CONS: none known
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Toyota of Kirkland
Category:
Auto Repair & Service
12612 NE 124th St
Kirkland,
Washington 98034
(425) 814-9696
Shameless plug for Wesley Shu and Jenny Tsen at Toyota of Kirkland:) From these two, expect...
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Shameless plug for Wesley Shu and Jenny Tsen at Toyota of Kirkland:) From these two, expect great service and an honest approach to the sometimes unsavory experience of buying a car.
If you are shopping at Michael's in Bellevue, give these guys a try -- they're only about 10 minutes away in Kirkland.
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Eastside Subaru
Category:
Automobile Dealer Services
11803 NE 116th St
Kirkland,
Washington 98034
(425) 820-8993
I am glad I ended up at Eastside Subaru. After going to Chaplin's Subaru and Walker's subaru, I...
More 1 year ago
I am glad I ended up at Eastside Subaru. After going to Chaplin's Subaru and Walker's subaru, I wasn't even sure I wanted a Subaru anymore after the terrible treatment I received. That changed when I arrived at Eastside Subaru - my salesman was friendly and knowledgeable. And I got a good deal. Not the treatment I expected from a dealer.
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First off, I hate buying cars. Every time it has been the same crappy experience, except for the...
More 2 years ago
First off, I hate buying cars. Every time it has been the same crappy experience, except for the time I bought a car from Toyota of Kirkland.
I give them a perfect score. They were friendly, helpful, yet not the least bit pushy. It almost felt like I was buying a normal product, which was very refreshing.
And the biggest reason I'm writing this review is the way they handled my problem after the sale. There was a big scratch and dent on the driver side door which went up the roof that I completely missed on my first walkaround of the car. I didn't see it until I brought my car home. I called them up and told them what I found and without hesitation he said bring it in tomorrow morning. They checked it out, determined it needed dent removal and paint, gave me a loaner car, and fixed it right up for no charge.
This was a USED car and I thought I was done for when I got home. But they took care of it and gave me a loaner car in the meantime. This dealership obviously cares about repeat business and they'll have mine.
Pros: Customer service
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Lee Johnson Kia
Category:
Kia Dealers
11414 120th Ave NE
Kirkland,
Washington 98033
Lee Johnson has a great sales team. Went there to look at a truck I saw on line. Salesman was very...
More 11 months ago
Lee Johnson has a great sales team. Went there to look at a truck I saw on line. Salesman was very low key and answered all my questions. Had to come back later to test drive. They even stayed late to get all my paperwork in order
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Lee Johnson Kia
Category:
Mazda Dealers
11845 NE 85th St
Kirkland,
Washington 98033
In the past, I had some negative comments about Mazda dealerships in Western WA, but Lee Johnson...
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In the past, I had some negative comments about Mazda dealerships in Western WA, but Lee Johnson Mazda was different. It was a pleasure buying a car there. My sales person was not only knowledgeable and professional, but also funny and we were laughing the whole time. Negotiation went so smooth and well too.
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Honda of Kirkland
Category:
Automobile Dealer Services
12420 NE 85th St
Kirkland,
Washington 98033
(425) 827-9300
This is defiantly a car lot aimed toward the younger generation, and that’s why I loved it so...
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This is defiantly a car lot aimed toward the younger generation, and that’s why I loved it so much. I bought a car from a man there named Key just 2 weeks ago and could not be more pleased.
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Kirkland Infiniti
Category:
Infiniti Dealers
11930 124th Avenue NE Kirkland, WA
Kirkland,
Washington 98034
(800) 590-3191
Kirkland Infiniti provides very good customer services including scheduling and type of services....
More 1 year ago
Kirkland Infiniti provides very good customer services including scheduling and type of services. Unfortunately, the quality of service results are not always satisfying.
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