I wasn't real impressed by this place at all. I ordered a shrimp dish, and some of the shrimp seemed rubbery, and I found one I thought was rotten. The dim sum is pretty good, and my daughter was... More

I wasn't real impressed by this place at all. I ordered a shrimp dish, and some of the shrimp seemed rubbery, and I found one I thought was rotten. The dim sum is pretty good, and my daughter was very disapointed with the shave ice. The prices are up there, and the service could be a lot better
Less

The manager, is actually the owner. Her name is Juliana and she is going out of business in a few days. Hmm, I wonder why??? Maybe it's because of her crappy attitude. She made assumptions about my... More

The manager, is actually the owner. Her name is Juliana and she is going out of business in a few days. Hmm, I wonder why??? Maybe it's because of her crappy attitude. She made assumptions about my family and then would not listen to what our preferences were. Instead she MADE us try other dishes. There is no doubt in my mind the owner/landlord of the building wanted her OUT! If you want good Chinese food without the attitude or hassle of the manager go to Sea Garden, Yea's Wok, or Top Gun (in Factoria).
Less

This restaurant does look nice and elegant. However, our plan to enjoy a dim-sum here was ruined by extremely slow service; terrible food, which is cold; and worst of all, the manager was very... More

This restaurant does look nice and elegant. However, our plan to enjoy a dim-sum here was ruined by extremely slow service; terrible food, which is cold; and worst of all, the manager was very arrogant and rude, It is ok that the food is not that great, but I have NEVER seen a restaurant treated its customers in this HORRIBLE way! She even shouted at us, yelled histerically aross the hall, just because we first urged the food preparation, which is extremely low (more than 30 minutes after we ordered); and later we asked why the food was not hot enough??????... We will NEVER go back to this place EVER!!! the manager was very rude. One of our dishes even had rotten shrimp in it! Give me a break. Do yourself a favor, and STAY AWAY from this restaurant, don??????t even CONSIDER. You??????re in the Seattle area, there are tons of other dim-sum places.
Less

We tried it once and we got hooked. It?s one of the rare places that have good ambience and fine authentic Chinese food under one roof. My Wife is Chinese and we?ve been to almost every Chinese... More

We tried it once and we got hooked. It?s one of the rare places that have good ambience and fine authentic Chinese food under one roof. My Wife is Chinese and we?ve been to almost every Chinese place in town. Sentosa is our favorite. They use fine ingredient and NO MSG. You don?t get the heavy feeling that you get after eating greasy Chinese food in some other restaurants. I highly recommend this place. Like most other Chinese restaurant, the English menu is only a small selection of what they offer. If you want to try some real good stuff, you can ask for the Chinese menu. If you don?t know how to read Chinese, ask for recommendations. The staff is friendly and quite often we get complimentary desert. The free stuff started after a few visits. Pros: Food and Service
Less

I was just humiliated by the manager of the restaurant and decided to give comment here. I am not surprised by seeing some bad comments already! The manager reminded me Chinese Culture Revolution?... More

I was just humiliated by the manager of the restaurant and decided to give comment here. I am not surprised by seeing some bad comments already! The manager reminded me Chinese Culture Revolution? in late 60?s to 70?s. It is very hard to find a competitive attitude with her even in China now. She should be fired from the job! She was very pushy selling her dim sums on a Saturday lunch setting while it was 80% empty. My husband and I ordered a few dishes of dim sum, and since my husband was a little slow picking up the food by chopsticks, she reached out grabbed his chopsticks, picked up a slippery dumpling thing into his dish and then another one to me, without our request, which stunned my hubby. When I questioned the dim sum price reading my bill, instead of getting me a menu price list she scoffed at me ? ?if you don?t have money don?t come here to eat!? and after I paid she also yelled ?Get out of the door!? Even when I was living in China in my earlier years I never got treated like this. She definitely ruined our day. And I will never go back to the restaurant again, like some other reviewers have said. She is NOT professional AT ALL and she is not qualified for any kind of job, anywhere. Cons: Horrible Service
Less

we went there yesterday night. The food was ok... but the service was terrible. I first asked her about a specific tofu dish on her menu... instead of replying what it was the manager recommended I... More

we went there yesterday night. The food was ok... but the service was terrible. I first asked her about a specific tofu dish on her menu... instead of replying what it was the manager recommended I try another tofu dish. She also made us try another dish in their restaurant with tall claims that it was really good. The food took a really long time and the tofu dish she had recommended was horrible. when I complained about it, she just said that its my fault I dont like it as everyone else likes it and its her favourite dish on the menu...she even refused to take it off (charge less) for it. I had eaten just one bite from it as it tasted so pathetic. The rest of the dishes were strictly OK. So if you are in a mood to be treated badly visit sentosa.... else run far far from it. Its really a pity that they have such a prime location in kirkland with nice decors... but the attitude of the people spoils it all!
Less

This is the worst restaurant that I have ever been too! And I will NEVER go back again!!! We went there the other night, the environment looks good. However, after we sat down, and began to order... More

This is the worst restaurant that I have ever been too! And I will NEVER go back again!!! We went there the other night, the environment looks good. However, after we sat down, and began to order food, the manager's attitude was NOT tolerable. Forget about the service, esp. you have Asian face. We felt we were treated as second class citizen. We tried to order a dish, however they were out of it, then of course we needed to rethink about it, then the manager responded very impatiently, which seemed to be our fault!!! After that, it took more than 30 minutes for the food to be served. The quality was horrible!!! They were barely luke warm! We tried to ask why they were not hot enough, the manager even yelled at us!!! I have never been treated like this! and I will DEFINITELY NEVER go back to this place again! NEVER!!! Pros: The environment is ok Cons: Food is horrible, service is slow, attitude is terrible!!!
Less

We had the worst experience here. The service was extremely slow, the manager was really rude and after the dish were brought to us, they were barely luke warm... We were asking that why the food... More

We had the worst experience here. The service was extremely slow, the manager was really rude and after the dish were brought to us, they were barely luke warm... We were asking that why the food was not that hot, and then the manager treated us extremely rude, pointed her finger at us and shouted at us... Even not for her attitude, I would NOT go back again. This place, has the worst food that I have ever had in a restaurant!!! Plus, the poor service, and the attitude they treated customers, esp, Asian customers!
Less

Initially I was reluctant to try out this restaurant based on the previous reviews; however, I was desperate to find a good Dim Sum restaurant closer to my work then downtown Seattle. In the past... More

Initially I was reluctant to try out this restaurant based on the previous reviews; however, I was desperate to find a good Dim Sum restaurant closer to my work then downtown Seattle. In the past few weeks I have ate lunch at Sentosa Asian Cuisine & Bakery twice and I was pleasantly surprised on both occasions. The staff and host were pleasant and responsive and the food was good. While the selections are limited compared to the larger Seattle restaurants most of the favorites are present along with a few surprises. I did miss the sticky fired rice, but they do offer an excellent lotus leaf sticky rice dish offered in a two portion bundles. The restaurant is clean and surprisingly large and spacious. I would recommend Sentosa Asian Cuisine & Bakery if you are looking for good Dim Sum in the Kirkland area.
Less

We were a party of 9 (2 kids) ordered 7 dishes and when I expressed concerns about my sons allergies to nuts in the food, the hostess the nerve to scoff at me! She talked down to me and my son... More

We were a party of 9 (2 kids) ordered 7 dishes and when I expressed concerns about my sons allergies to nuts in the food, the hostess the nerve to scoff at me! She talked down to me and my son stating that they have no nuts in their food when it clearly stated on the menu that several dishes did indeed contain nuts. Later when I asked once again if she could insure the noodles I ordered for him were just boiled noodles, she looked at me in a very irritated manner and said the order had been placed and could not be changed but if I wanted to I could order something else! If I didn't have my kids with me I would have told her exactly what I thought of her, her service and her food! Lucky for me, I own a computer and can share my experience about this panda express with a table cloth! Pros: None Cons: Horrible service! Unimaginative food!
Less