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As I remember, it was a somewhat quaint, nice family owned business that invited me to their store...
More 5 months ago
As I remember, it was a somewhat quaint, nice family owned business that invited me to their store after I bought my home in 2002. I had since forgotten the name of the store but I remember getting complimentary bottles of wood oils and when I ran out of Prelude Orange Oil, a very effective product for wood cleaning and protection that I have been using since I had the house, I had to look into the Internet to find who sold it. Rockler always came up on my Google searches, directly and indirectly. However, it was priced at $11.99 plus shipping making it almost twice the $6.95 price label on the near empty bottle I had. Maybe that's a fair price for inflation after all these years. Anyway, I did another Google search, but this time looking for a wood furniture store on Pacific Hwy, in Kent, WA, as I did remember it having lots of unfinished wood furniture. ( I don't know why I never went back there as I did have a good time perusing its aisles and looking at all the need items it had.) Lo and behold, Allwood Furniture showed up. I called and left a message wondering if it was open on the 4th of July. Anyway, it's a wonderful store and if it is still inviting new homeowners, then that's still a great plus. Get some Prelude Orange Oil. It works really well and it lasts a long time.
Pros: One of few stores that sells Prelude Orange Oil
Cons: None
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Gallery Furniture in Kent has been the furniture store we keep ending up back at. The style and...
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Gallery Furniture in Kent has been the furniture store we keep ending up back at. The style and name brands they carry keep us coming back to them. Price competitive and a willingness to bend over backwards to make us happy has made us a customer as long as they are around.
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Forbes Furniture
Category:
Construction & Repair
1001 Central Ave N
Kent,
Washington 98032
If you are looking for unfinished furniture, this is a great place to go. They have a variety of...
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If you are looking for unfinished furniture, this is a great place to go. They have a variety of all wood, inexpensive furniture. Great for kids rooms.
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Dream Kitchens Llc
Category:
Construction & Repair
19622 70th Avenue South
Kent,
Washington 98032
We had our kitchen counters replaced and were satisfied with the results. Their prices weren't...
More 1 year ago
We had our kitchen counters replaced and were satisfied with the results. Their prices weren't cheap but were below other companies that carry the same kind of material. We would recommend this company to others
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Mor has a large selection of furniture. They have higher quality for a given price than any other...
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Mor has a large selection of furniture. They have higher quality for a given price than any other furniture store I have been in in the Tukwila area (and I have been through quite a few.) If you're trying to save money and willing to put up with a lot of hassle to do it, this is the place for you.
I have two major problems with this furniture store.
1.) Once you have received furniture, you cannot return it for any reason. They do not even have a written guarantee to take back furniture that is received damaged. I was told verbally that damaged furniture would be accepted back but received no written guarantee. Their policies are designed to screw the customer and protect themselves. This is in stark contrast to some other smaller furniture businesses.
2.) The delivery situation is ridiculous. If you can't pick up your own furniture, you are in for trouble. You will be asked to name a delivery date 3 weeks in advance. (Waits of 3 weeks or more were the norm in my case.) 1 - 2 days before the date, you will receive and electronic call (not a real person) informing you of what day your furniture is to be delivered. Then you will receive a second call a day later (also from a machine) informing you of the time window. You are not given any input whatsoever into that time. If the time is acceptable you must call back and confirm the window. If you happen to not have your phone with you and don't call back quickly enough, you will lose the window. If you must reschedule, your delivery will be delayed at least 10 days. Again, you will only be able to pick a new day; the time will be chosen for you.
Delivery windows are 4 hours - any time of day - and they informed me I should allocate at least 6 because often deliveries are hours late.
Pros: Good value
Cons: Terrible delivery scheme, no return policy
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We recently purchased a refrigerator here, and found the people to be very helpful and courteous....
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We recently purchased a refrigerator here, and found the people to be very helpful and courteous. We are very pleased with the appliance we purchased, and will return here for future purchases.
PROS: A locally owned company, servicing the people of Kent.
CONS:
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Similar experience like the other postings regarding sales people. They follow you around like a...
More 11 months ago
Similar experience like the other postings regarding sales people. They follow you around like a lost puppy. I purchased a sectional sofa and a cabinet. The sofa came as promised, yet they called and said the cabinet would be delivered a week later since it had been damaged in the warehouse and they were expecting another shipment. In talking with them, I was informed that was bad information and the cabinet would be delivered with the sofa. Well, both pieces came and the cabinet was damaged......the delivery guy informed me that the could send out a repair technician, and I declined. A customer service person called to check on the delivery and I explained the situation and they informed me that a new piece would be out the following week. That week came and the cabinet was delivered. Upon inspection, I noticed that it was the same cabinet as the week before that they repaired (tried)!!! Talk about insulting! So back on the phone with customer service. Now I'm scheduled again for next week....to date they have offered $200 credit. Will see if they come through.
Pros: Variety
Cons: Clingy salespeople
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We got a great lazyboy chair as a gift, and it is very comfortable. It is well used by all members...
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We got a great lazyboy chair as a gift, and it is very comfortable. It is well used by all members of the family. The fabric has a tendency to slide around on the cushions, so it does need to be 'pushed' into place frequently. In response to a complaint about that suring the first year, their attitude was deal with it, which did not impress me.
PROS: a really comfortable chair
CONS: their customer relations left something to be desired.
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