1 of 2 people found this helpful:
“Poor Service”   Guest

When I go to a "Day Spa" I expect a calm relaxing experience. I certainly didn't get one here - just rude high pressure sales and lousy service. More >

When I go to a "Day Spa" I expect a calm relaxing experience. I certainly didn't get one here - just rude high pressure sales and lousy service.
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0 of 1 people found this helpful:
“Great experience!”   Karen P.

I just had a massage at Elle that exceeded my expectations. The atmosphere was professional and relaxing, and my therapist was experienced, a hard combination to find in Kent. I plan to go back... More >

I just had a massage at Elle that exceeded my expectations. The atmosphere was professional and relaxing, and my therapist was experienced, a hard combination to find in Kent. I plan to go back for a facial next, very impressive menu of services for such a small facility.
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2 of 2 people found this helpful:
“It's alright..”   Zanne l.

I have to say that I have not been impressed with Elle's customer service. They were pretty impersonal and not what I would call friendly. For the price, I expected much better service. Elle's... More >

I have to say that I have not been impressed with Elle's customer service. They were pretty impersonal and not what I would call friendly. For the price, I expected much better service. Elle's offers massage, pedicures and manicures, body wraps, and more. They are one of few in the area, but I had a better experience with Easthill Massage (though they havent branched out as far as Elle's yet). I would recommend Elle if you have the money and really want an atmosphere approach, but if you want the personality, etc, I would try somewhere else.
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