I've been a faithful customer day one. Best all around spa in the Houston area.

I've been a faithful customer day one. Best all around spa in the Houston area.
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I have 2 people to warn you about!!! 1st there is Amanda. oh my gosh! where to begin... she shouldnt be allowed to have scissors... She will ruin your hair!!! she gave me PIXIE BANGS!!! 2 nd... More

I have 2 people to warn you about!!! 1st there is Amanda. oh my gosh! where to begin... she shouldnt be allowed to have scissors... She will ruin your hair!!! she gave me PIXIE BANGS!!! 2 nd is Lee. She just AWFUL!!!!! She cant do anything right!!! its taken me a year to repair her work!!1 Pros: nothing Cons: nothing
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I will not be back to this Spa. I was treated so rudely by the staff and services were not impressive either. My pedicure was rushed and they lady talked about her personal problems the whole time.... More

I will not be back to this Spa. I was treated so rudely by the staff and services were not impressive either. My pedicure was rushed and they lady talked about her personal problems the whole time. Not what a spa should be like! I came there to relax. The locker room was not kept up. There were towels and water puddles all over the place. The toilet was backed up that I used. I told the front when I left, but they acted like they didn't care.
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This spa is absolutely wonderful. I was treated like a princess as soon as I walked in the door. The spa was very clean. They served a wonderful water beverage with fruits that was out of this... More

This spa is absolutely wonderful. I was treated like a princess as soon as I walked in the door. The spa was very clean. They served a wonderful water beverage with fruits that was out of this world! I cant wait to go back!
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Everyone from the front desk to the owners are a delight. The top level of professionalism is second to none. I have used all their services and have never had a complaint. I drive 30+ miles... More

Everyone from the front desk to the owners are a delight. The top level of professionalism is second to none. I have used all their services and have never had a complaint. I drive 30+ miles once a month for my spa day. In my opinion, there is nothing else in Houston to compare with the Spa at Cinco Rach. Keep up the good work!!!! Pros: Ambience, clean, knowledgeable staff Cons: None
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I took my friend here for her birthday. Our services ran late the whole time we were there. We had a massage, a pedicure, manicure, and shampoo / dry. We finished an hour late and had to cancel our... More

I took my friend here for her birthday. Our services ran late the whole time we were there. We had a massage, a pedicure, manicure, and shampoo / dry. We finished an hour late and had to cancel our dinner. The massage was O.K. , but the other things were horrible. My hair was half done looking. My nails were sloppy-polish was out of lines. An older blonde lady at the front desk was rude to me when I paid for my friend and me. She also could not answer some of my questions about services they offered. She seemed out of it or like she didn't know what she was doing. It was a little funny. Luckily she left the desk and a nice girl helped me. I wanted to speak to an owner about my experience, but he wouldn't come up to the reception desk. I was told he was there though. I guess he didn't care. Bad business practices!
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I absolutely loved my visit to The Spa at Cinco Ranch. My favorite part was that the staff made me feel very welcomed. The ladies at the reception desk were very nice and helpful. I had several... More

I absolutely loved my visit to The Spa at Cinco Ranch. My favorite part was that the staff made me feel very welcomed. The ladies at the reception desk were very nice and helpful. I had several questions and they were very knowledgeable about the services offered there. The atmospshere is great and the services were great too! My massage was the best that I ever had. I would definitely recommend this Spa to anyone looking for a high class Spa that has a very friendly staff willing to accomodate your every need. Pros: Very knowledgeable, friendly, clean, great nails, hair, and body treatments Cons: N/A
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My husband bought me a gift certifacate for Christmas from the Spa at Cinco Ranch. It was a spa package that included a lunch. There were some services on the gift certificate that I didnt want to... More

My husband bought me a gift certifacate for Christmas from the Spa at Cinco Ranch. It was a spa package that included a lunch. There were some services on the gift certificate that I didnt want to do, so I called the spa and talked to the friendly front desk staff and they informed me that I was not limited to what was on the gift card. I could do any service I desired. The girls at the front desk help me coordinate exacailly what I wanted. I couldn't have asked for a better experience then the one at The Spa at Cinco ranch. The staff was so helpful and informative it made coordinating my Spa day a breeze.
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Been there once and felt like the place was a little too snooty for me. The prices they charge are way too much and they decor is a litle tacky. I had a spa package that I couldn't change any of the... More

Been there once and felt like the place was a little too snooty for me. The prices they charge are way too much and they decor is a litle tacky. I had a spa package that I couldn't change any of the services because it was a set package. At the end when I was checking out they tried to push products that I felt I did not need. Overall a average day spa that is overpriced...IMO Pros: Clean Spa Cons: Over Priced
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For a place that doesn't specialize in nails, this is a good place for a manicure or pedicure. All the techs are well experienced and professional. My husband even goes here, no where else. Pros:... More

For a place that doesn't specialize in nails, this is a good place for a manicure or pedicure. All the techs are well experienced and professional. My husband even goes here, no where else. Pros: They speak English Cons: you'll pay a bit more
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