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European Street Cafe
Terrible Service
I ordered the Mediterranean Sampler. It did not taste good at all so, I told the waiter that I wanted to exchange it for another item. About 10 minutes later a lady came out this was the...
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Rating: 1.0
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European Street Cafe
Category:
Liquor Stores
992 Beach Blvd
Jacksonville Beach
,
Florida 32250
Rating:
1.0
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1
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)
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Terrible Service
I ordered the Mediterranean Sampler. It did not taste good at all so, I told the waiter that I...
More
4 months ago
I ordered the Mediterranean Sampler. It did not taste good at all so, I told the waiter that I wanted to exchange it for another item. About 10 minutes later a lady came out this was the exchange: Manager: "Since there was nothing wrong with the food I am going to have to charge you for the sampler and whatever else you order." Me: "It didn't taste good, I should not have to pay for it." Manager: "Well, this is out policy. Just because you didn't like it, that doesn't mean there was anything wrong with it so you still have to pay for it." I was shocked, the manager was so rude and unapologetic! I usually love European Street and it makes me sad that the service is going downhill! Pros: Good Menu Cons: Horrible Customer Service
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