|
Glow has a new nail tech (Jessica) - who is wonderful. Just returned from a relaxing, fun manicure and pedicure. Careful attention to cleanliness and comfort. A nice combination of cheerful... More
Glow has a new nail tech (Jessica) - who is wonderful. Just returned from a relaxing, fun manicure and pedicure. Careful attention to cleanliness and comfort. A nice combination of cheerful conversation and respectful quiet. She does hair as well. It was marvelous and I'll be back!
Less
|
|
Love...Love...Love...
I use to go to the little Asian nail salons to get my eye brows waxed because, well...they are cheap! But while living in Austin I decided to try a decently priced upscale... More
Love...Love...Love...
I use to go to the little Asian nail salons to get my eye brows waxed because, well...they are cheap! But while living in Austin I decided to try a decently priced upscale nail salon. WOW! What a difference that is! They speak English and it's clean! Yea, pricier but well worth it.
So fast forward a year, I'm now living in uptown Dallas and working in Las Colinas. I needed to find a salon in between the two to do my brows. I searched Yelp and a lot of people recommended places that were great but charged $50. Negative! Not for eye brows. So I did some more research and found Glow (aka my saving grace).
I set up my appointment and went in for my first visit. The place is ADORABLE! They do hair, nails, waxing, facials, massages, botox. You name it, they do it! So I had a friendly greeting when I walked in and was escorted back to the waxing room by Amy (I think that's her name. God I hope so!). SHE WAS AWESOME! She talked to me the whole time, was down to earth and took her time on my brows.
The waxing room was clean, quiet, the bed you lay on is sooo comfy and there is music playing in the background.
$20 and a tip later I walked out more than satisfied and I love, love, love the brows!
Pros: customer service, clean, fast, just plain adorable
Cons: none
Less
|
|
I have been coming to Glow Salon for almost a year now to get my hair cut. I have had nothing but pleasurable experiences here. The staff is always friendly the moment I walk in the door,... More
I have been coming to Glow Salon for almost a year now to get my hair cut. I have had nothing but pleasurable experiences here. The staff is always friendly the moment I walk in the door, professional, and all seem well trained on providing the customer with great service. Not to mention my hair looks great when I leave. I would recommend Glow Salon to anyone and will continue to use their services.
Pros: Attentive staff, Prompt service, Great hair cut
Less
|
|
Our PCA peels at Glow Medical Spa are low to middle depth level peels. Although some skin types are exceptionally sensitive, None of the peels administered are strong enough to cause cysts,... More
Our PCA peels at Glow Medical Spa are low to middle depth level peels. Although some skin types are exceptionally sensitive, None of the peels administered are strong enough to cause cysts, swelling, or "massive sheets of skin" to fall off your face.
EBRS, if you indeed had this reaction, why did it take you wait 2 years to complain about it?
If a client is dissatisfied in any way, we try to help resolve the problem immediately. Waivers are signed so clients understand what could possibly happen to different skin types. You're not trying to "get back" at the salon? If not then you should have called and spoken with the owner to discuss your issue. You are more than welcome to call the spa at 214 466 1970 so we can look into your history and refund your money once all information is verified.
Less
|
|
I scheduled a massage with Pablo and loved it! He was very professional and made feel comfortable the entire time even considering the fact that i have never been to a male therapist. I will... More
I scheduled a massage with Pablo and loved it! He was very professional and made feel comfortable the entire time even considering the fact that i have never been to a male therapist. I will definitely go back and try some of the other services.
Pros: Very pretty. Good menu
Less
|
|
In response to the review by "txm":
I wouldn't know if that review is authentic or not but when I read the review and its response from the salon owner, I felt compelled to tell MY story.
I... More
In response to the review by "txm":
I wouldn't know if that review is authentic or not but when I read the review and its response from the salon owner, I felt compelled to tell MY story.
I too had an awful experience with a chemical peel there that resulted in severe acne, swelling and a permenant sensitive spot on my forehead where the aesthetician tried to peel away a childhood chicken pox scar. Let me note this peel experience was 2 years ago and the area on my forehead still cannot have any strong chemical lotions (AHA's) - or even sunscreen - on it without stinging. The resulting cysts, sweling and horror of having massive sheets of skin fall off my face made me feel disfigured and ugly. I felt like a complete idiot for having paid someone hundreds of dollars to disfigure my face and ruin my skin. I was only 27 years old and wanted to clear up the hormonal chin breakouts I was getting. Of course I was not going to go back to the salon and ask for a "fix" - I was not only embarrassed to show up looking like I did but I certainly wasn't going to have the same woman touch my face again! What would complaining have gotten me? What was done was done and at the end of the day, it couldn't be fixed. Plus, she had me sign release forms in case anything went wrong - that's when I should have walked out. As with the other "client" review below, the aesthetician also sold me very expensive products after-the-fact to help me heal faster. Although they were very nice products, they were super expensive and unnecessary since it still took three months for my face to heal. The products were used up in no time and I ended up buying a huge bottle of Cetaphil lotion to try to keep my face from falling off in public. The cysts on my face were the worst part of it though because those did not go away for months. It is vain and shallow - I understand that - but I felt truly disgusted with my face after the experience because all I was bothered with before were a few chin pimples.
I am not posting this review to "get back" at the salon or for any other reason than to let the owner know the experience "txm" had at her salon might be true and to let her know how devastating an experience it can be. Whether or not the review is authentic, a little compassion might be in order.
Less
|
|
I am the owner of Glow Salon & Med Spa and I am shocked and disturbed at the nature of this comment. I strongly question the authenticity of this review. At Glow, we strive to provide the best hair... More
I am the owner of Glow Salon & Med Spa and I am shocked and disturbed at the nature of this comment. I strongly question the authenticity of this review. At Glow, we strive to provide the best hair and skin care services to our valued clients. In any situation where the client may be dissatisfied, we do our utmost to rectify the problem immediately.
First, although there are two trained estheticians, I am the ONLY one who is licensed to administer chemical peels. I make sure all clients are 100% comfortable and let them know what they will be feeling every step of the way. I would NEVER be so unprofessional as to increase the strength of a peel if the client indicated it was causing discomfort! Additionally, I would not sell someone $400 worth of product just for the purpose of the sale especially considering the fact we DO NOT recommend using products on your face after a chemical peel.
It should be noted that NO COMPLAINTS have been filed regarding any chemical peels that have been reported to the front desk or to myself this is indeed a real review, i challenge the person who wrote this review to contact me at Glow 214.466.1970 and prove the authenticity of your absurd claim.
Less
|
|
I went to Glow salon after moving to Irving to get a facial. The esthetician recommended chemical peel. She started doing the chemical peel and it was very painful. She kept increasing the... More
I went to Glow salon after moving to Irving to get a facial. The esthetician recommended chemical peel. She started doing the chemical peel and it was very painful. She kept increasing the strength of the peel despite my saying that the peel is hurting me. She then sold me 400 dollars worth of "organic" products to help soothe the chemical peel burns.
I broke into horrible acne which left me with more scars than what I started with. Whoever is giving such raving reviews about this place must be working in this place or have some incentive gain from this place. You are better off rubbing you face with dirt than going into this place for a facial.
Extremely unfriendly and snobby staff and no one cares when you go and report that you had a problem with the chemical peel. The lady who did the facial in fact tried to sell another product for my worsening acne. Each person who walks into this spa is nothing more than a dollar sign. Save your money, peace of mind and time.
Pros: none
Cons: staff, attitude
Less
|
|
I just relocated to Las Colinas and after driving past Glow to and from work, I finally stopped in to see the salon. I was definitely impressed right when i walked in. The decor was very classy and... More
I just relocated to Las Colinas and after driving past Glow to and from work, I finally stopped in to see the salon. I was definitely impressed right when i walked in. The decor was very classy and it was very clean. The woman at the front desk was very sweet and polite and answered all my questions while i was looking at the menu. I was surprised to see that they carry Obagi products which i have used in the past. I purchased a gift card for my secretary and am looking forward to coming back for a wonderful service
Pros: Beautiful salon. Friendly Staff. Easy to Get to
Less
|
|
I just moved to Dallas and was so happy to find Glow Salon. A friend suggested I try it out... I did.. and loved it! I got the works.. massage, facial and a great makeover with my NEW hair... More
I just moved to Dallas and was so happy to find Glow Salon. A friend suggested I try it out... I did.. and loved it! I got the works.. massage, facial and a great makeover with my NEW hair stylist! The woman at the front made sure I was comfortable...chatted with me about my move and even suggested some local restaurants! Now that's customer service! Beautiful, classy salon.. Can't wait to go back!
Pros: Staff at front, Holly, Irina, Elva
Cons: NONE!
Less
|