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I'm giving her 2 stars because she was very thorough with my exam. You can tell she puts a lot of effort into your eye exam, but that doesn't excuse her for over-charging unnecessarily. I've paid... More
I'm giving her 2 stars because she was very thorough with my exam. You can tell she puts a lot of effort into your eye exam, but that doesn't excuse her for over-charging unnecessarily. I've paid close to $1000 + insurance coverage for my contacts, glasses, and eye-exams. She charged me two separate exams ( one for contacts and one for glasses ). As my current doctor told me, it's the same exam, which I was just charged twice for. She also pushed me towards a pair of glasses that she said was 20% off but still came out to be $700. Looking into it afterwards, I basically paid retail price for it, which I could have gotten for much cheaper on-line. I switched eye-doctors permanently.
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This was the best and most extensive eye exam I have ever had! The staff is helpful, honest, and knowledgeable. Frances was extremely patient while teaching me how to put in and take out contact... More
This was the best and most extensive eye exam I have ever had! The staff is helpful, honest, and knowledgeable. Frances was extremely patient while teaching me how to put in and take out contact lenses for the first time. Trust me, this was probably no treat for her because it took me forever to learn how to do this. I kept apologizing and she told me that this was normal for first timers and not to worry. Not once did she make me feel rushed or incompetent. I am grateful for her time. Also, Dr. Tang is the nicest and most professional optometrist. She went over all of my options and was very honest and upfront. My fianc???? works in the eye care industry and has been going to her for years. We both highly recommend Irvine Optometry!!
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When the optometrist won't quote you prices up-front, makes a big exclamation about how EVERYONE buys $300 disposable contacts these days and soft contacts are outmoded, doesn't provide you your... More
When the optometrist won't quote you prices up-front, makes a big exclamation about how EVERYONE buys $300 disposable contacts these days and soft contacts are outmoded, doesn't provide you your prescription when you leave, and personally is pushing her office staff aside to run your credit card through herself, then it's a pretty good sign this person is trying hard to gouge the customer, because she doesn't have enough customers otherwise to be busy with, probably because people are turned off by the greedy, dishonest behavior to begin with.
I was so disgusted by this optometrist's behavior, and I had to phone in to demand my prescription, which I then filled through another source. She would not transfer my records of a partial astigmatism exam to another optometrist so that I could conclude the exam elsewhere, but I wound up paying the full price for something I didn't want and had no idea how much it would cost beforehand, because she refused to tell me. Don't go to this optometrist unless you want someone to sell something you don't want or need. I hope this person learns that it is much better business to be upfront with costs and to serve people only what they request and need.
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Irvine Optometry have good competant staff to fullfill all of the Optometrists nneds. Reliable and friendly staff will provides you World Class service. Parking space is good at their premises. The... More
Irvine Optometry have good competant staff to fullfill all of the Optometrists nneds. Reliable and friendly staff will provides you World Class service. Parking space is good at their premises. The prices are also reasonable as I do not have the insurance at that time but they charged me very resonable amount. If you are looking for the kind of service they offer then I will recommand them. One thing I want to add is that the doctors are very experianced and understand your need very well..
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Went to this particular shop for an eye exam and their customer service was very good. Unlike this other optometrist I visisted, their service was a huge improvement. The session was quick and... More
Went to this particular shop for an eye exam and their customer service was very good. Unlike this other optometrist I visisted, their service was a huge improvement. The session was quick and painless. Their selection of frames were also very good as they carry a variety of names. Prices weren't too bad and nothing to complain about. Their store was easy to find and there was absolutely no trouble finding parking which is a place in Irvine. Taking account of my previous experience with this place, I would recommend this shop to others.
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