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Parks Chevrolet In Huntersville - Huntersville, NC - Reviews page 1 - Judysbook
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Parks Chevrolet In Huntersville

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15235 Statesville Road
Huntersville, NC 28078
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(877) 332-3586
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Parks Chevrolet In Huntersville - Huntersville, NC
Parks Chevrolet In Huntersville - Huntersville, NC
Parks Chevrolet In Huntersville - Huntersville, NC
Parks Chevrolet In Huntersville - Huntersville, NC

Reviews

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Best

I am so HAPPY with my new Traverse and the experience I had at Parks Chevrolet! I was so pleased with the whole staff including Happy Ferree, my salesperson, Bryan Yarbray, Ray Br...

Worst

I was trying to buy a chevy ss trail blazer from them. At first no one wanted to help us because there was a meeting that morning and they were BUSY, WTF your a car dealership. Th...

Parks Buyer's Beware!! 3/13/2012

Parks buyers & clients be aware! I have owned a vehicle that I purchased ?pre-owned? from the Parks at the Lake dealership for three weeks. I paid close to $38,000 on February 20, 2012 for this SUV ? not a cheap purchase ? it is supposed to be our family car. It is so recent that I still do not yet have permanent tags for this car. It started having significant trouble two weeks after the purchase. A local mechanic specializing in that type of SUV found the following problems, totaling over $2,900: 1. Right rear shock leaking fluid, bushings saturated (rear suspension carriage ? VERY expensive repair) 2. Cam solenoid and left cam position sensors leaking (prevents oil from wicking up the main engine harness) 3. Power steering reservoir leaking fluid (leaks can cause steering pump to fail at any time) 4. Transmission service with filter past due 5. Dirty brake fluid 6. Dirty engine filters When I followed up with Parks management, David Ziegler, I was told that my warranty that came with the car covered none of the above and that they were not responsible for having repaired any of the above in their pre-sale inspection before putting the car on the lot to sell. Ziegler also commented that ?there are probably a lot of used cars on his lot that have needed repairs and leaks...I can?t pay the service department to fix these?we would lose too much money.? It is also obvious that they do not periodically check the cars for sale on the lot to keep up maintenance between test drives (no matter how long the car sits on the lot ? in our case, it was 6 months). To quote owner Sissy Parks? response to my concerns that they sold me an unsafe SUV that has left me stranded for several days without a vehicle to drive my children, ?When we go over a pre-owned car for sale, we only look to make sure the vehicle is safe and it must pass a North Carolina state inspection. We do not completely refurbish the car?You bought a four year old vehicle with over 50,000 miles. It was priced accordingly. It is normal to see seepage at the seals in a vehicle of this age.? Well, not only do they not take care of major repairs, they do not take care of minor ones, either, before putting them on the lot. And, these are significant leaks, NOT SEEPAGE. I would also very much argue that this vehicle was priced according to the amount of repairs and maintenance needed. Some readers may feel that I should have purchased my own inspection ? the offer to take the vehicle and have it examined was not extended. I was also handed a report from the service department through sales consultant, Greg Clayton, with the assurance that it had undergone a thorough inspection and refurbishment process. The defense that this is a four year old vehicle, and that I needed to buy another warranty, in addition to the one that came with the car, and implying that it is too old for them to repair prior to my purchase, is insulting and a poor business practice. Overall, we are very disappointed (and still do not have a car) with Parks and their lack of care or concern for their responsibility or customer service. Shop somewhere that will back their cars for at least 30 days! Parks has no problem, morally or ethically, with selling you a $38,000 lemon. I would have to assume that the only way they stay in business is tricking all of us one-time clients. I cannot imagine that this was what the initial founder, Hubert Parks, intended for the future of his dealership. Sissy Parks? and the Parks? management way of handling modern-day customers should catch up with them! more

Best Experience Ever!!! 11/28/2011

I am so HAPPY with my new Traverse and the experience I had at Parks Chevrolet! I was so pleased with the whole staff including Happy Ferree, my salesperson, Bryan Yarbray, Ray Briscoe and Doug Hipple were all amazing. They really know how to make the car buying experience as painless and easy as possible. Everyone their went out of their way for my wife and I. If anyone is looking to buy a car, YOU HAVE TO TRY PARKS CHEVROLET!!! They are WONDERFUL!!! more

Easy 1/6/2009

I took my in-laws vehicle in for a repair, they shuttled me to work, and it was done by my lunch break. They took care of everything without giving me the run around, they didn't try to force me to buy anything or try to upsell me anything. I dealt with their BDC dept in the past and was very disturbed by it but as far as service goes, they were delightful. more

Never going back.......Car Buying Wise 1/4/2009

I was trying to buy a chevy ss trail blazer from them. At first no one wanted to help us because there was a meeting that morning and they were BUSY, WTF your a car dealership. Then when they did it was the slowest process ever, my husband was so sick of them. We left and went to the dealership in Mooresville where they jumped right up and said how can I help more

Great service 1/4/2009

My dad bought me a car from here and I later took it in for an oil change. They noticed some damage where I had a little fender bender and fixed it for free for me. Will go back there again in the future! more

Easy to deal with car dealership 11/29/2008

We purchased a car from Parks Chevrolet in Huntersville and found them to be very easy to deal with. Consequently, their service department was just as good.\r \r Yes, we would recommend them for car purchases. more
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Owner Message

  • Parks Chevrolet has been serving North Carolina for more than 30 years with dealerships at Huntersville, Charlotte and Kernersville. The dealership offers a wide range of new and pre-owned models of Chevrolet, including Malibu, Aveo, Silverado, Monte...

Additional information

  • Hours:

    Monday 9:00 AM - 8:00 PM, Tuesday 9:00 AM - 8:00 PM, Wednesday 9:00 AM - 8:00 PM, Thursday 9:00 AM - 8:00 PM, Friday 9:00 AM - 8:00 PM, Saturday 9:00 AM - 7:00 PM
  • Payments:

    Master Card, Discover, Visa

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