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I would not use these guys again. We coordinated with them a long distance move of about 1000 pounds of valuable stuff and we paid for "inside delivery". They subbed it out to a freight company. ... More
I would not use these guys again. We coordinated with them a long distance move of about 1000 pounds of valuable stuff and we paid for "inside delivery". They subbed it out to a freight company. When my stuff arrived it arrived by freight and the truck driver said he wasn't allowed to enter my residence. There were 3 large crates weighing 250-300 pounds and it was raining and I live upstairs. I called the driver's boss and he started threatening me with large fees and non delivery if I wasn't happy with "curbside delivery". Very rude and bullying! I had to bribe the truck driver to even put my stuff inside my garage! Now I realize the rudeness came from the freight company, but we had an agreement with A1 Allstate for "inside delivery" which we thought to mean that they will bring stuff inside my house and put the heavy stuff where I need it to go! And since we contracted with them originally they are responsible! When I called the guy at A1 Allstate he said that "inside delivery" means that it only goes into my garage! WTF!???!!!! NOT what they told us when we set up the order! Now I have had to hire "real" movers on my own dime to come and move the stuff upstairs and unpack those huge crates! This should never have happened like this!
Cons: Didn't offer service that we paid for.
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We were very pleased with our whole house move this past month from NW Houston to College Station, TX that was performed by A-1 Allstate Movers. The move was without a hitch, and for the price... More
We were very pleased with our whole house move this past month from NW Houston to College Station, TX that was performed by A-1 Allstate Movers. The move was without a hitch, and for the price promised. I called on Wednesday, had a quote by Friday, packed on Monday, loaded on Tuesday, and delivered on Wednesday. How about that for a quick move!
I especially want to thank our coordinator and estimator, Modesty, she was so polite and professional. Rosie and Randy did a great job packing. I have never seen a team that can pack boxes like them. Mike and Daniel, 2 strong and energetic men that really worked hard. We have several very large and heavy items that were carried down stairs. Wow, down the stairs and out the door they went without a scratch anywhere! They set up all the beds, and put the mirrors back on the dressers without even asking.
A-1 Allstate Movers sent a great team who were all professional and polite with great attitudes. I will recommend this company to anyone w
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My move yesterday was the most hassle-free move I have ever experienced. Allstate Movers coordinated every aspect of my family's move. Everything arrived right on time and was finished earlier than... More
My move yesterday was the most hassle-free move I have ever experienced. Allstate Movers coordinated every aspect of my family's move. Everything arrived right on time and was finished earlier than expected. All of our household items were handled with care and the movers could not have been more friendly. No matter what my moving needs are next time, Allstate Movers will be my first and only choice.
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Everything was done exceptionally well. My furniture was handled extremely carefully. The crew sent was fantastic and courteous. My move was done during a difficult time in in my life.. divorce..... More
Everything was done exceptionally well. My furniture was handled extremely carefully. The crew sent was fantastic and courteous. My move was done during a difficult time in in my life.. divorce.. but ended up being a smooth and easy experience. Thanks for the excellent service.
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Allstate was great from start to finish. The quote process was easy and communication before my move was great. The movers were friendly, hard-working, and professional. I couldn’t have asked for a... More
Allstate was great from start to finish. The quote process was easy and communication before my move was great. The movers were friendly, hard-working, and professional. I couldn’t have asked for a better moving day.
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Hi All,
We want to express our appreciation for the fine, professional service your company provided to my family in moving my mother from Houston to Canyon Lake. The movers worked from before 9... More
Hi All,
We want to express our appreciation for the fine, professional service your company provided to my family in moving my mother from Houston to Canyon Lake. The movers worked from before 9 AM to after 8 PM in loading up two trucks, and yet still arrived for the delivery before 9 AM the next morning. All four men –Dwight, Antonio, Joel, and Mike – were very gracious and helpful throughout both days, and provided great care in the packing and handling of Mom’s household items.
After reading many scary reviews of other moving companies, the reviews of A1 Allstate (that were overall excellent) seemed almost too good to be true. We can attest that A1 Allstate is everything you claim on your web page and more. It was a pleasure getting to work with you, and we highly recommend your services.
From my family, my Mom, and myself, Thank you very much!!
PH
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Hi All,
We want to express our appreciation for the fine, professional service your company provided to my family in moving my mother from Houston to Canyon Lake. The movers worked from before 9... More
Hi All,
We want to express our appreciation for the fine, professional service your company provided to my family in moving my mother from Houston to Canyon Lake. The movers worked from before 9 AM to after 8 PM in loading up two trucks, and yet still arrived for the delivery before 9 AM the next morning. All four men –Dwight, Antonio, Joel, and Mike – were very gracious and helpful throughout both days, and provided great care in the packing and handling of Mom’s household items.
After reading many scary reviews of other moving companies, the reviews of A1 Allstate (that were overall excellent) seemed almost too good to be true. We can attest that A1 Allstate is everything you claim on your web page and more. It was a pleasure getting to work with you, and we highly recommend your services.
From my family, my Mom, and myself, Thank you very much!!
PH
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2nd time I have used allstate and still impressed. outstanding service! ps: ask for pedro.
2nd time I have used allstate and still impressed. outstanding service! ps: ask for pedro.
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I decided to use this company based on all the excellent reviews and the fact that I could get a flat rate for my move. However, I have to agree with the other reviewer that the company must post... More
I decided to use this company based on all the excellent reviews and the fact that I could get a flat rate for my move. However, I have to agree with the other reviewer that the company must post their own good reviews because I did not have a good experience at all. First of all, they messed up my inventory list. Then the movers complained when I had things to move that weren't on the list, even though I included them when I booked my move. The movers also put a huge ding in a wall in my brand new home. I would stay away from this company!
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Seriously, I think this company posts all of these 5's themselves. Nice movers, but they marked up everything! They rush out, have you sign a form to confirm hours and then tell you the next day... More
Seriously, I think this company posts all of these 5's themselves. Nice movers, but they marked up everything! They rush out, have you sign a form to confirm hours and then tell you the next day that you were actually agreeing that there was no damage to your belongings. Therefore, this company offers no complaint process or takes any accountability for damage if not pointed out on the spot of a long day's move. Wow, that's 5 star customer service...
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