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I brought in my 2010 Camry SE two saturdays ago to install a new Alarm system (VIPER 5901 LC3) and it turns out that they screw up my car really badly.
First, my alarm fails to go off after... More
I brought in my 2010 Camry SE two saturdays ago to install a new Alarm system (VIPER 5901 LC3) and it turns out that they screw up my car really badly.
First, my alarm fails to go off after repeated banging on my car door. The guy who fixed the alarm told me that the system need one week to "stabilize" and that is why it didnt go off. I went home, did a lot of research online and i have never heard of the alarm system needing a "stabilization" period. So apparently, they try to mask their incompetence in installing the alarm system with a lie.
Secondly, my headlight fails to turn on automatically after the installation. As i fixed the alarm on Day 2 after buying the car, I wasnt absolutely sure if it was a pre-existing condition or if it was due to the installation of the Alarm. I called and ask them personally if it was possible that there was a wrong connection and the VIPER was somehow interfering with my headlights. Kovik, the manager told me that it was not possible. So, thinking that it was a pre-exisiting condition with my car, I sent my car in to the Dealership. I was shocked when i was charged $250 by the Dealership because apparently Executive Motors have wired the Viper to the wrong wire and causes my headlights to fail. The dealership even gave me diagrams and pictures of the wire circuitry to explain to me what Executive Motors has done wrong.
I really regret going to this place to fix my alarm even if they are the cheapest (And they are NOT). Obviously, they are not updated on the wire circuitry of the new cars and they didnt even bother try finding out.
My wife is advising against me to go back and ask them to fix the Viper system for me cos who knows what they might incapacitate next.I spend a lot of money on the viper system and I am really torn on what to do. Not going back would mean wasting all the money on an Alarm system that is not non-functioning.
You have been warned.
Pros: None
Cons: Unprofessional and Dishonest
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I've been driving around in Houston without a tint on my car in the summer, so that wasn't really working out for me. I finally decided to get a tint for my car and did my research. I was... More
I've been driving around in Houston without a tint on my car in the summer, so that wasn't really working out for me. I finally decided to get a tint for my car and did my research. I was originally going to get just a decent and not too expensive so I went to craigslist and saw executive's ad on there. I decided to give them a call and Brandon picked up the phone. After asking him a few questions over the phone, I decided to come in to look at the different window films that they had available (This was around 4.45 pm). I arrived at EM around 5.10pm and before I even finished parking my car, Brandon had come out to greet me. We went inside the store and he proceeded to show me the different window films that they carried and after the presentation, I decided to go with the Huper Optik 30, top of the line film, instead my original plan to have just whatever that looks decent installed. It only took them around 1 hour to complete the job and so far, the tint looks great! No bubbling. I highly recommend this place.
Thanks EM!
Pros: Fast, professional, friendly, good job.
Cons: N/A
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First my complaint -- they tell you they take 1 hour on the phone, and when you get there. But once I took my car in, they kept it for 2.5 hours!!! I have stuff to do! I scheduled appointments... More
First my complaint -- they tell you they take 1 hour on the phone, and when you get there. But once I took my car in, they kept it for 2.5 hours!!! I have stuff to do! I scheduled appointments around this and everything. ugh I was so mad about the time, and apparently I wasn't the only one -- everyone in the waiting room was grumbling about how they had said 1 hour, and one woman was yelling at them because she had to get somewhere and they wouldn't give her her car back because they weren't finished yet.
However, the tint looks all right. I'm not sure how long it will last, but they do give you a lifetime warranty so you can just take it back in if the tint ever gets messed up (like it did for someone when I was waiting there)...and wait another 2.5 hours. who has time for that?
Pros: tint looks ok, lifetime warranty
Cons: time, lies, unexceptional customer service
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I first went to executive motorsports about 3 months ago to get my BMW tinted. I had gotten my car tinted earlier that summer at another place off of 610 (i wont mention the name) and the staff... More
I first went to executive motorsports about 3 months ago to get my BMW tinted. I had gotten my car tinted earlier that summer at another place off of 610 (i wont mention the name) and the staff really didnt know what they were talking about and i didnt know what kind of tint to get etc. and was not happy with the work they had done. I wanted to get it retinted and I took it to executive motorsports after hearing good reviews from a friend, and was immediately greeted by one of the employees named Kovid. He was very professional yet approachable and i did not feel intimidated because he listened to everything i had to say . He was very knowledgeable and helped me pick out the perfect tint for my car. I was very pleased with the work and will highly recommend for anyone to get their car done at executive motorsports.
Pros: clean enviroment, friendly and professional staff
Cons: none
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Executive Motors did it again, their guys are the best. My Shelby looks amazing!!! I won't ever take my cars anywhere else for tint or stereo work. Keep it up.
Executive Motors did it again, their guys are the best. My Shelby looks amazing!!! I won't ever take my cars anywhere else for tint or stereo work. Keep it up.
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Out of all the shops in Houston that I called, these guys were the only ones who were nice on the phone and knew what they were talking about. I brought them my new Nissan pick up and they... More
Out of all the shops in Houston that I called, these guys were the only ones who were nice on the phone and knew what they were talking about. I brought them my new Nissan pick up and they customized a system to best fit the type of music (classic rock) I listen to. They took the time to explain how things work and educate you on what your buying, which is very rare. Their installation was so super clean that I couldn't find one wire. I recommend them to everybody.
Pros: Not a single visible wire
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When I arrived at Executive Motorsports, I was immediately greated. Their customer service is excellent. It is a very busy place, but clean and nice at the same time. Tom was very honest about... More
When I arrived at Executive Motorsports, I was immediately greated. Their customer service is excellent. It is a very busy place, but clean and nice at the same time. Tom was very honest about products and reasonable with prices. What made it even better is the more you spend there was a discount. I only wanted to get a Clifford alarm system and when I purchased a Pioneer stereo system & navigation as well he knocked off some of the price. Simply put... I will do more business with this business.
Pros: Great knowledge of what they are doing
Cons: More on the higher end in price, but they absolutely will give you a great deal
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Got my Honda Accord from the dealership last week. I never thought it would be possible to get my windows tinted in an hour. I called Executive and find out they can do it in less than an hour. I... More
Got my Honda Accord from the dealership last week. I never thought it would be possible to get my windows tinted in an hour. I called Executive and find out they can do it in less than an hour. I went there on my lunch time, I was helped by Kofeet who's very helpful and knowledgeable. After quick negotiation, I got my self a super deal on Ceramic Hi-heat Reduction film with Lifetime Warranty. And just like they promised, I left the store in less than an hour and I was back to work on time.
Pros: I'm very satisfied with the result.
Cons: It would be nice if they have more locations
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I found this place through city search. When I arrived, I was so suprised. This was the same place I went to in High School (15 years ago). The place was AWESOME. Everyone was so friendly and... More
I found this place through city search. When I arrived, I was so suprised. This was the same place I went to in High School (15 years ago). The place was AWESOME. Everyone was so friendly and knowledable. They had an answer for all my questions. I even meet some new friends while waiting for me car to be tinted. they gave me package price for my tint and alarm. I'll be back to get a boom box when I get my income tax. I visited 5 places befoe I came here. Every place I went before was DEAD. Executive was packed. They are definitly doing something roght. My moto is never eat at a dead reataurant.
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I found them accidentally while I was browsing city search. I stopped by last saturday, and adrian helped me with my tint. He showed me some choices, and he demonstrated the heat reduction thing on... More
I found them accidentally while I was browsing city search. I stopped by last saturday, and adrian helped me with my tint. He showed me some choices, and he demonstrated the heat reduction thing on some tint. I picked the second best and I'm very happy with the result. I'll definitely recommend them to my friends. I think I'm ready for summer season now.
Pros: Helpful staffs and negotiable prices
Cons: A little too many customers. They must be the best.
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