UPON MY ARRIVAL, THE RECEPTIONIST WALKED ME DOWNSTAIRS TO THE WAITING ROOM. HE NEVER OFFERED ME A DRINK OR INFORMED ME ABOUT THE FACILITY. IT WAS THE OTHER PEOPLE AROUND ME THAT POINTED WHERE THINGS... More

UPON MY ARRIVAL, THE RECEPTIONIST WALKED ME DOWNSTAIRS TO THE WAITING ROOM. HE NEVER OFFERED ME A DRINK OR INFORMED ME ABOUT THE FACILITY. IT WAS THE OTHER PEOPLE AROUND ME THAT POINTED WHERE THINGS LIKE THE LOCKER AND ROBES AND BATHROOM WERE. AND THEN I WAITED FOR MORE THAN 15 MINUTES UNTIL MY THERAPIST CAME TO GET ME. THE FACIAL WAS FINE BUT THE TOWELS HAD HOLES IN THEM AND LOOKED LIKE IT WAS DINNER FOR RATS. SHE STARTED ME 10 MINUTES LATE ALSO AND DIDN'T REALIZE THAT I KNEW. ANY PAYING CLIENT KNOWS THAT TIME IS MONEY. I WAS NOT HAPPY THAT SHE DID NOT CORRECT THAT MISTAKE. THE MASSAGE WAS THE BEST AND THOROUGH. SHE QUESTIONED MY HEALTH AND WAS VERY PROFESSIONAL. I RECEIVED SOME EXERCISE MOVES THAT HAVE BENEFITTED ME SINCE THEN. MY PEDICURE WAS ENJOYABLE BECAUSE OF THE POSH CHAIRS. BUT I COUL'VE GOTTEN RID OF MY DRY CRACKED HEELS AT SOME OTHER PLACE. THEY DIDN'T EVEN SHAVE OR GET RID OF IT!!!! I AM SOOOOOOOOOOOO GLAD THAT THIS PLACE WAS SO UNORGANIZED. INSTEAD OF LEAVING ME IN THE ROOM FOR MY WAXING- THEY BOOKED A PEDICURE IN BETWEEN. SO AFTER CHANGING OUT OF MY CLOTHES THEN PUTTING IT BACK ON I HAD TO CHANGE OUT OF IT AGAIN. BUT, AND THIS IS WHY ITS NOT WORTH IT, WHEN I WENT BACK INTO THE ROOM I CHECKED THE WAX POT LIKE I DO AT ALL PLACES. THERE WAS A SPATULA ALREADY IN THERE AND PARTICLES TOO INTIMATE TO MENTION. I CHECKED OUT WITHOUT MY WAXING AND HAVE NEVER BEEN THERE AGAIN. PLEASE PASS IT ON.
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i used to looooooooooooove this place, back when it was just a cute little dayspa that specialized in massage and facials. the philosophy back then was to make these little luxuries of life... More

i used to looooooooooooove this place, back when it was just a cute little dayspa that specialized in massage and facials. the philosophy back then was to make these little luxuries of life accessible for the "average joe". unfortunately, no longer. heaven on earth has now sunk a lot of money into decor and expansion. which is great for the owner, i suppose, but it has left the rest of us peons behind. i used to go all the time, but the last 2 times i was there, the massage was still great, but the reception service was spotty at best, and neglectful at worst. for one appointment, which i had come 10 mins. early for, i sat and waited 30 minutes in the sitting area before anyone checked in on me. finally, after pacing back and forth pretending to peruse the many wares they had for sale, i asked and they said oh, sorry we forgot about you. i almost wrote a long letter to the owner, but then said, forget it, i'm just not coming back (as you can see, i'm taking the opportunity to write it now--ha ha). i had been going for so long, i decided to give it one more chance and the next time was slightly better, only a 10 min. wait, but nobody offered water or tea (which i knew they had and which they used to offer regularly), despite the room being almost empty. you would think that for $70/hr they would extend you some basic niceties. and that was back awhile--they're now charging $75/hr for the basic massage! the one time i did do a half day package, the massage was great, the facial was good, the wrap and scrub was not worth it. i don't think the wrap/scrub was worse than other places, i just didn't enjoy the experience much....i was cold after they left me in the wrap for about 10 mins. and there was no way to get someone to help me. haven't tried the hair services, and i probably won't. sorry to see this place go the way of so many other day spas... if you want to see where i go now--check out my post on "myospa".
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Heaven on Earth gives a great relaxation for office workers in downtown Honolulu. Because it is located in the center of downtown, it is so easy to make a stop after work before going home or... More

Heaven on Earth gives a great relaxation for office workers in downtown Honolulu. Because it is located in the center of downtown, it is so easy to make a stop after work before going home or refresh up before going out. As soon as you enter the salon, you are welcomed by the relaxing spa aroma and guided by a friendly staff. The service is good, and the price is average. Can't complain.
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Heaven on EArth offers everything a girl needs to feel and look like a princess. Facials, haircare, nails, waxing....I don't think that there is anything they DON"T do. Their service is... More

Heaven on EArth offers everything a girl needs to feel and look like a princess. Facials, haircare, nails, waxing....I don't think that there is anything they DON"T do. Their service is extrordinary. I have never had anyone be rude to me, they are always on time and it just smells so dang good in there. I wish it were a little closer to my home, but I will make the drive for this kind of pampering.
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Heaven On Earth Salon & Day Spa is a great full service day spa that offers many services to rejuvenate and relax your body and spirit. You can also buy gift certificates for family and friends for... More

Heaven On Earth Salon & Day Spa is a great full service day spa that offers many services to rejuvenate and relax your body and spirit. You can also buy gift certificates for family and friends for their birthdays or special occasions. This is the perfect place to relax and get away from the daily grind of work. You can get your hair cut and styled here as well as get a massage. They offer various spa packages where you can combine treatments such as manicures, pedicures, body wraps and massages.
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This is a great place to buy gift spa certificates for family and friends. This day spa offers services such as pedicures, manicures, hair styling, massages, body wraps, etc. You can either... More

This is a great place to buy gift spa certificates for family and friends. This day spa offers services such as pedicures, manicures, hair styling, massages, body wraps, etc. You can either purchase the services separately or you can purchase them as part of a spa package.
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If you are looking for Heaven on Earth then this is the place to come to. They specialize in Spa Packages that include massages, facials, manicures, pedicures, hair care, and body wraps. This... More

If you are looking for Heaven on Earth then this is the place to come to. They specialize in Spa Packages that include massages, facials, manicures, pedicures, hair care, and body wraps. This place will take you away from the hussle and stress of work. It will give you a little renewal and energy .
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I went here a few days before my wedding last year and am so glad I did. I got a massage, eye brow waxing, pedicure and manicure. The service is great, facility is clean, and the ambience is... More

I went here a few days before my wedding last year and am so glad I did. I got a massage, eye brow waxing, pedicure and manicure. The service is great, facility is clean, and the ambience is calming. I especially loved the peppermint sea kelp mask -- so cool and refreshing on the skin. I really enjoyed my experience here and would go again (and will since I recently received a GC).
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Here is my suggestion> go for a whole day and get every service you can squeeze in. I got a manicure, pedicure, a facial, and a massage. I needed a ride home that day, I was sooo relaxed and happy... More

Here is my suggestion> go for a whole day and get every service you can squeeze in. I got a manicure, pedicure, a facial, and a massage. I needed a ride home that day, I was sooo relaxed and happy with life. They all live up to the name. I guarantee that I will be back as soon as possible. Enjoy!
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