Keller N Jadd took advantage of us.
We were from out of state and looking online for a house to rent. We applied online based on the listing showing the house as 'available' which cost $110 for two applications (separate fee for each renter). When I called the next day to confirm receipt, I was told the house was NOT available and they didn't know when it would be available, since the owner was still living in it.
Keller N Jadd refused to refund our money even though they made it clear they could not meet our deadline. Only after filing with the BBB did they offer a partial refund 'in good faith', as if it was our fault. Well I guess it was our fault--they lied and we believed them. This must be how Keller N Jadd pays their overhead, by collecting application fees from unsuspecting people. Very disappointed that a real estate company would take advantage of potential future home buyers. Keller N Jadd obviously believes there is an unlimited supply of application fees out there. Well, we may have just moved here, but we have already and will continue to spread the word about Keller N Jadd.
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