The service advisor's will steal your warranty paperwork out of your car if you have something covered. The sales people are not to pushy but will LIE to you about the vehicle and if it is safe.... More >
The service advisor's will steal your warranty paperwork out of your car if you have something covered. The sales people are not to pushy but will LIE to you about the vehicle and if it is safe. They do FAKE inspections on your cars before you buy. They also sign off on safety things that have not been checked. IT IS WORTH THE DRIVE TO ANOTHER TOYOTA DEALER... PLEASE DON'T MAKE THE MISTAKE I DID..
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The charges for service at hayward Toyota are not inexpensive, however they always do goo work. The service staff are attentive & courteous to your needs. so I like taking my car to Hayward Toyota. More >
The charges for service at hayward Toyota are not inexpensive, however they always do goo work. The service staff are attentive & courteous to your needs. so I like taking my car to Hayward Toyota.
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You were not only professional but friendly. Open - understanding and not pushy, which was greatly appreciated. We have always purchased toyotas and will continue to do so, We unfortunatelyused... More >
You were not only professional but friendly. Open - understanding and not pushy, which was greatly appreciated. We have always purchased toyotas and will continue to do so, We unfortunatelyused another dealership and Hayward Toyota is by far a customer friendly and professional facility
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You were not only professional but friendly. Open - understanding and not pushy, which was greatly appreciated. We have always purchased toyotas and will continue to do so, We unfortunatelyused... More >
You were not only professional but friendly. Open - understanding and not pushy, which was greatly appreciated. We have always purchased toyotas and will continue to do so, We unfortunatelyused another dealership and Hayward Toyota is by far a customer friendly and professional facility
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Omar was friendly and efficient. Explained everything to my satisfaction. Vehicle was ready at the promised time. Omar walked me to the the cashier and retrieved my car for me. More >
Omar was friendly and efficient. Explained everything to my satisfaction. Vehicle was ready at the promised time. Omar walked me to the the cashier and retrieved my car for me.
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Gave me a coupon for a free car detailing - very nice of him. More >
Gave me a coupon for a free car detailing - very nice of him.
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Friendly people, Prompt service, clean waiting area More >
Friendly people, Prompt service, clean waiting area
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The frankness of the salesman and sales manager. More >
The frankness of the salesman and sales manager.
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Jeff Hershman, Internet Sales Manager, was a great person to work with. He was relaxed, personable, efficient, and professional. We were out the door in less than 2 hours, and I was very happy with... More >
Jeff Hershman, Internet Sales Manager, was a great person to work with. He was relaxed, personable, efficient, and professional. We were out the door in less than 2 hours, and I was very happy with the experience.
Pros: Low pressure, courteous, efficient
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I brought a car it has lots of defects. I went back to claim warranty. They fix the wrong car and wrong item many times. I lost at least 1000 hours lots energy trying what needs to fix at that... More >
I brought a car it has lots of defects. I went back to claim warranty. They fix the wrong car and wrong item many times. I lost at least 1000 hours lots energy trying what needs to fix at that place. Still some items were fix incorrectly or never fix because they did not do it right. Said they will give free gas if I purchase the car after 1 month. Went back, they said that manager don't work there anymore, then they don't have to fullfill that promis. Overall, not even worth one star. Maybe a negative (-10) star
Pros: easy to negociate on a price
Cons: don't know what they are doing. fix wrong parts and do not know how to fix. waste of time going there to fix anything. Never deliever what they promised.
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