Walked in at 5p on a FRIDAY .No one around, sat down and we were told with-in seconds. "YOU MUST CHECK IN' before sitting down . The HOst desk was towards the back of the place, not something you... More

Walked in at 5p on a FRIDAY .No one around, sat down and we were told with-in seconds. "YOU MUST CHECK IN' before sitting down . The HOst desk was towards the back of the place, not something you see walking in. Sat at a table of 10 and had to leave early. I asked for my portion of the the bill. OH I cant do that till everyone leaves. MY guess they were worried about a tip. I eye balled what I felt was my portion and leaving NO TIP, Have had numerous problems in the past and had hope things would get better. NEVER AGAIN. Pros: nothing Cons: poor service
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We had a wonderful meal and service tonight. My wife and I had just experienced a "downer" event and the restaurant was extremely understanding and helpful. We both had salads that were... More

We had a wonderful meal and service tonight. My wife and I had just experienced a "downer" event and the restaurant was extremely understanding and helpful. We both had salads that were excellent. Anthony, the manager, was excellent in understanding our situation and was extremely helpful.
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City Steam offers a lot of options depending on what you are looking for. They have a well sized bar with music, a pool table room, and of course their well known comedy club. The food is above the... More

City Steam offers a lot of options depending on what you are looking for. They have a well sized bar with music, a pool table room, and of course their well known comedy club. The food is above the average sports bar food - which makes it a nice location even just for dinner if that is all you are looking for. I have gone to the comedy club several times - only once was I disappointed to find that the girl on the phone the previous night that seemed lost truly was and didn't take our reservation. They got is in anyway - closer to the stage then I would have preferred but we faired ok. The comedians range I have seen some good ones as well as some horrible ones. I would check the comedians website before attending to see if it is an act you would be interested in. The prices are average - so the extras within the location allow it to become an above average location for meeting up with friends, first dates, and group outings.
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This was maybe our sixth or seventh dinner at this restaurant in the last 2-3 years. WE WILL NOT RETURN ANY SOON! First they have to fire the chef for the bland, bordering on tasteless food he... More

This was maybe our sixth or seventh dinner at this restaurant in the last 2-3 years. WE WILL NOT RETURN ANY SOON! First they have to fire the chef for the bland, bordering on tasteless food he sent out to 6 out of 7 diners, then the head waiter should get the boot for his staff delivering tepid warm food after waiting about 45 minutes for the main course (yes, it is difficult to bring out 7 hot dishes at the same time, but somehow good restaurants manage) The Special of the Day main course, Vegetarian Paella - abominable!. That paella did not see a pan, a pinch of saffron and I doubt even the presence of olive oil - it was a tasteless watery stew of rice and vegetables in some even more tasteless broth. It was sent back to be replaced by a substandard Classic Cobb Salad. Why substandard you'd ask? How can you murder a salad? Well, the only cooked ingredient in it, a poor chicken's breast, was cold, rubbery, and bland (a few seconds on a hot grill with some smoke flavor would have saved the day for the poor salad). Luckily, the recepy called for raw vegetables, just cut and place on a plate; oh yes, the chopped hard boiled egg was fine too. The (3 orders of) Beer Braised PotRoast was OK if you IGNORE the blandness of the meat and the cold mashed potatoes; I doubt the meat was marinated with spices before braising it. The carrots and celery were fine, but we wanted the meat and potatoes...... The (2 orders of) Grilled Halibut was graded a solemn & silent "Eeeeh, OK"; its strong fish aroma kept me from tasting it. The only satisfied diner was the (1 order of) Baby Back Rib Platter, lucky b..... Did not dare order deserts. And they had the gall to add 18% to the bill. What happened to the previous elaborate menu? In retrospect, they are better off with the current abbreviated one, less chances of ruining dishes. The 1Star rating is there just because the website forces me to rate at least one; none is too many in this case Pros: Location Cons: Food
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I had the opportunity to vist Hartford Steam in between games at the XL Centr for a meal with friends They were understaffed for some reason and had to turn away dozens of diners but that is not... More

I had the opportunity to vist Hartford Steam in between games at the XL Centr for a meal with friends They were understaffed for some reason and had to turn away dozens of diners but that is not my main gripe. We had reservations and were quickly seated and provided with beverage. We had simple requests, a burger and two chicken sandwiches. We waited for almost a half hour to be served and the food was next to cold and very dry as if the plates were sitting somewhere before the depleted wait staff was able to bring it to our table. We will not be visiting Hartford Steam for our next dining experience and do not recommend this place for a pleasant dining experience.
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This was a place that was recommended by our hotel staff. My husband is a beer drinker, me not so much, but I really enjoyed having lunch here. Being from another state, we had no idea where to... More

This was a place that was recommended by our hotel staff. My husband is a beer drinker, me not so much, but I really enjoyed having lunch here. Being from another state, we had no idea where to eat. After a long plane ride this really place was the perfect spot to unwind. The food was incredible, the service was good and the place was clean! We each had a beer - he had the Naughty Nurse and I had something "Russian"? . . . both were very good. I would recommend this to anyone. Pros: Food, drinks and service - the patio is nice for a late lunch Cons: parking
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The City Stream Brewery Cafe in Simsbury serves one of the most interesting specialty pizzas I have ever tasted. It had artichokes, leeks and chicken on it. Seems strange but it tasted great. ... More

The City Stream Brewery Cafe in Simsbury serves one of the most interesting specialty pizzas I have ever tasted. It had artichokes, leeks and chicken on it. Seems strange but it tasted great. Unfortunately the service the night I was there was very slow.
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I have eaten here twice and the only reason I went back a second time was I thought maybe the first time they were just having a bad night. With the wide variety of restaurants in Hartford there is... More

I have eaten here twice and the only reason I went back a second time was I thought maybe the first time they were just having a bad night. With the wide variety of restaurants in Hartford there is no reason to put up with a place like City Steam. During the course of our dinner we had three different wait people,when that happens they don't know what you are drinking or any special instructions you may have given.Our wait person was hardly around and when he did show up it was because we had asked for him.We were never offered desert or coffee.Lastly there was standing dirty water in the sink in the mens room which was very dirty. Cons: very bad service,dirty restrooms
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I recently went to a good-bye party for a co-worker here. It was a great time. We had plenty of food and drink, and the atmosphere was great. There was plenty of lighting, and the wait staff were... More

I recently went to a good-bye party for a co-worker here. It was a great time. We had plenty of food and drink, and the atmosphere was great. There was plenty of lighting, and the wait staff were awesome.
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This microbrewery in Hartford is in a cool old building. The food is pretty good, the beer is better! There are rooms for private parties and pool tables. And downstairs is a comedy club!! With so... More

This microbrewery in Hartford is in a cool old building. The food is pretty good, the beer is better! There are rooms for private parties and pool tables. And downstairs is a comedy club!! With so much to do, it's a great place to go!!
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