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This family-owned and operated painting company is the best! They work quickly and skillfully. ...
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This family-owned and operated painting company is the best! They work quickly and skillfully. We have had them paint nearly our entire house and have unconditionally recommended them time and time again to friends and co-workers, who have also had the same great experience. You will not even know they were there-- they work that quickly and that neatly. There painting skill is great. Their rates are very reasonable. Their attention to detail superb. Every item of furniture will be placed back exactly where it was. We highly recommend them!
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United Vacuum
Category:
Appliances
9907 Georgetown Pike
Great Falls,
Virginia 22066
OVERVIEW: Prices are low, shipping is quick but the person running customer relations lacks...
More 1 year ago
OVERVIEW: Prices are low, shipping is quick but the person running customer relations lacks scruples and civility. A basic primer on business etiquette and the logic behind (good) customer service is sorely needed.
DETAILS: The second time I used the carpet sweeper I bought from 'Ez Vacuum, it ripped a hole in my carpet. My initial thought was the machine might have malfunctioned so I tried contacting the manufacturer to request a replacement. After I made multiple, futile attempts to reach the manufacturer, I emailed the store to see if they had any direct contacts within the company. After my first 2 emails were ignored, I received a message that I could return the item to the store. I was not issued a RMA number, which, according to the store's website, is mandatory for processing the return and issuing a refund. When I called the store to try to obtain it, my credibility and motives were questioned. Even though I sent pictures of my carpet mangled in the machine, I was told the vacuum DID NOT damage my carpet and it could not malfunction. IF there was ACTUALLY damage to my carpet, it was my own fault because I was too ignorant to know how to use an electric broom. Before I had a chance to regain my composure, I realized that I had been hung on. I am left without a RMA so I can not return the item to store. Nor do I have a valid contact number for the manufacturer, and thus no means of asking the company to fulfill the warranty by repairing or replacing the unit.
CONCLUSION: I had no pretext in contacting the store -- I just wanted a functioning sweeper. It is disturbing, not to mention frustrating, that I was treated like a charlatan and all but called a imbecile. I am neither a swindler or a moron - I am a sap with ripped carpet and a new but broken sweeper.
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7-Eleven
Category:
Gas Companies
9908 Georgetown Pike
Great Falls,
Virginia 22066
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