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Desert Kia
Category:
Kia Dealers
1025 N Arizona Ave
Gilbert,
Arizona 85233
I took my car in to have some engine work done covered by the warranty. The work was done just...
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I took my car in to have some engine work done covered by the warranty. The work was done just prior to my car exceeding the warranty mileage.
However, no more the 100 miles over the warranty my engine malfunctions again. Since it was over the warranty I was not sure if they would help me, but since I just took it in for engine work then the new work should be covered since I was still within the 1 year, 5,000 mile warranty. Apparently the new damage was because when my engine belt broke previously it knocked a few things around and my pulley was now broken. So I figured that because it was a problem that I took it in for prior to the warranty that the warranty should still cover the damage. Wrong. They wouldn't cover any of the new damage since the part checked out when the vehicle had left the shop 800 miles earlier. They had no way of know that the part was bad then and now my warranty had expired. Apparently the part itself only cost $100 and they could have replaced it when the did the work earlier for the cost of the part, but no one ever explained to me that this was an option or even recommend this to me.
WORD OF ADVICE, if you every have a timing belt break then replace the pulleys in the engine as well. The $100 cost then is much better then the $2000 cost later. Oh... and don't trust Kia's warranty. Apparently after researching this with other Kia dealers, this practice is standard.
PROS: cheap cars
CONS: Cheap cars! and warranties that have fine print.
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